Wonderful representative
Wonderful representative. She was very helpful, very straightforward, very professional, very knowledgeable, and very pleasant to speak with.
About Reserve2 Hotelguides
Data updated- Website
- reserve2.hotelguides.com
- Category
- Travel & Vacation
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 277 reviews
- Replies to negative
- 0% (0/35)
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Is Reserve2 Hotelguides legit?
Reserve2 Hotelguides (reserve2.hotelguides.com) has a 4.4 out of 5 rating on OK.one, based on 277 user reviews collected here. It is listed under Travel & Vacation and its reputation is good. 85% of reviews are 4 stars or higher and 12% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, Price. Last updated 2026-08-27.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff for being exceptionally helpful, patient, and knowledgeable when handling difficult hotel reservations. Many people note that representatives always go the extra mile to find affordable rates, ensure comfortable stays, and resolve issues smoothly without stress. Travelers appreciate the seamless booking process, noting how polite agents take time to explain all details clearly. Some reviewers were not happy with unexpected charges and occasional booking errors made by the support agents. A few consumers also mentioned being booked for incorrect dates, experiencing major rate jumps, or receiving unexplained fees during their transactions.
Auto-generated from all reviews of this business. For reference only.What people say
Friendly and helpful in understanding…
Friendly and helpful in understanding my situation, correcting it.
Polite
Polite, patient, easy to understand and very helpful
Very respectful and helpful
Very respectful and helpful. Answered all my questions. Thank you Sarvesh!
Easy Reservation Experience
Monika was was very efficient and polite. Made reservations vety quickly. Great experience.
Kindness of booking man
Kindness of booking man, front desk people, & cleaning crew !!
Highly satisfied customer
Kyle was very efficient and polite and easy to talk to!
These people lie to you!!
These people lie to you. Do not use them!! I have kids and they sent us to a drug infested place and lied. They said they had a pool. They did not!!
All good thank you
Very pleasant and efficient
Very engaging and helpful
Gerald was patient and found me the…
Gerald was patient and found me the best rate he could. He even held his end of our call so I could get the costs cleared by the guests. 100% a good customer experience.
Helpful and quick
She was very knowledgeable and nice
She was very knowledgeable and nice. Answered all of my questions. It was a great call.
Josh very helpful
Josh, that took my reservation was very nice, spoke clear & very helpful.
George was most helpful and answered…
George was most helpful and answered all our questions..
NO MORE AI--Bring back the humans!
Though my reservation was made, I did not like having to speak with AI. It was very strange, the inflections in the voice were almost creepy at times--not at all like talking to a real person. Bring back the humans, please!
Géraldine was super helpful and…
Géraldine was super helpful and efficient and kind
Lovely May - courteous, knowledgeable, efficient
Lovely May was courteous and knowledgeable making the reservation process seamlessly. She very kindly repeated the dates, times, payment process, etc. This was a pleasant experience. Thank you, Lovely May
Sumit To The Rescue!
Sumit was courteous and worked diligently to resolve my reservation concerns. He was non-combative and patient throughout our interaction. It’s nice to interact with a human instead of a robotic non-entity! Thanks for resolving my booking issues.
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