Kind and courteous and professional he…
Kind and courteous and professional he knew what he was talking about didn't take long at all.
About Reserve2 Hotelguides
Data updated- Website
- reserve2.hotelguides.com
- Category
- Travel & Vacation
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 277 reviews
- Replies to negative
- 0% (0/35)
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Is Reserve2 Hotelguides legit?
Reserve2 Hotelguides (reserve2.hotelguides.com) has a 4.4 out of 5 rating on OK.one, based on 277 user reviews collected here. It is listed under Travel & Vacation and its reputation is good. 85% of reviews are 4 stars or higher and 12% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, Price. Last updated 2026-08-27.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff for being exceptionally helpful, patient, and knowledgeable when handling difficult hotel reservations. Many people note that representatives always go the extra mile to find affordable rates, ensure comfortable stays, and resolve issues smoothly without stress. Travelers appreciate the seamless booking process, noting how polite agents take time to explain all details clearly. Some reviewers were not happy with unexpected charges and occasional booking errors made by the support agents. A few consumers also mentioned being booked for incorrect dates, experiencing major rate jumps, or receiving unexplained fees during their transactions.
Auto-generated from all reviews of this business. For reference only.What people say
Prompts service
Prompts service, questions answered and email sent with receipt.
Good helpful
Christy did a great job assisting me…
Christy did a great job assisting me with my booking. She was very polite and helpful.
Exceptional customer service
Miguel was very professional and explained my reservation in detail. Very polite and efficient.
Phoebe was great
Phoebe was great! Very professional and helped me make reservations for an upcoming conference. She went far and beyond to help me.
Great communication and fast service
Great communication and fast service. Had room booked in less than 10 min.
Quick and easy
Dhruv was friendly and my experience the service was fast easy to book a room
Book through the hotel directly, you will save money! …
I thought I was booking this on the hotel website. The final price was much higher than the listed price. When I asked for the breakdown of taxes and fees, I was told the hotel only charges taxes. They did not disclose This was a third-party site and they had fees which I specifically asked about. When I got to the hotel, I found out I booked through a third-party website and paid extra for that. I felt very deceived.
The young lady was patient
The young lady was patient, and caring.
Try not to book reservations at the last minute. You may not get the hotel of your choice.
The reservationist was very helpful and found a hotel for my family and I to stay at a last minute notice. She did a terrific job! She did her job with well! Need more people like her.
The young lady that attended me went…
The young lady that attended me went All Out to help me get the best price.. Thank you
Bhanu was very clear and friendly
Bhanu was very clear and friendly, and was very concerned in meeting my specific hotel needs. I applaud his efforts!
Jonathan at reservations perfect 5 *
Jonathan at reservations perfect 5 *. Helpful,informed,made sure I got everything PERFECT! Total nice phone voice.
We got just we wanted at a great price
We got just we wanted at a great price. Very friendly and professional.
Fast and efficient
She was patient
She was patient. Thoughtful and worked hard to get us a good deal
Great communication
Great communication. Look forward to staying
Room meets expectations…
The agent completely understood the type of room I needed. The hotel had parking outside the door as requested & the room is very accommodating for a person with limited mobility.
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