I'm a senior
I'm a senior. I needed help with my payment information and she was very helpful and patient
About Reserve2 Hotelguides
Data updated- Website
- reserve2.hotelguides.com
- Category
- Travel & Vacation
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 277 reviews
- Replies to negative
- 0% (0/35)
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Is Reserve2 Hotelguides legit?
Reserve2 Hotelguides (reserve2.hotelguides.com) has a 4.4 out of 5 rating on OK.one, based on 277 user reviews collected here. It is listed under Travel & Vacation and its reputation is good. 85% of reviews are 4 stars or higher and 12% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, Price. Last updated 2026-08-27.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff for being exceptionally helpful, patient, and knowledgeable when handling difficult hotel reservations. Many people note that representatives always go the extra mile to find affordable rates, ensure comfortable stays, and resolve issues smoothly without stress. Travelers appreciate the seamless booking process, noting how polite agents take time to explain all details clearly. Some reviewers were not happy with unexpected charges and occasional booking errors made by the support agents. A few consumers also mentioned being booked for incorrect dates, experiencing major rate jumps, or receiving unexplained fees during their transactions.
Auto-generated from all reviews of this business. For reference only.What people say
When I called i needed the room right…
When I called i needed the room right then. I said I was minutes away. When I get to the hotel it was booked for the next night instead. I called your company bc the hotel said that they couldn't reimburse me my money bc I booked it through you. I spoke with an understanding agent that called the hotel trying to get my money back. We went ahead and paid cash for a room at the same hotel bc we were exhausted. The guy at the hotel said he wasnt authorized to give the ok to reimburse me. So we were told to call back at 9am. The same thing happened again and we were told to call back at noon. Called and the hotel said the manager wasnt taking calls at this time. So this hotel which was Quality Inn in Kingdom City Missouri refused to give us our money back. It would have been different if we had gotten the refund and not book with them but we did
Polite gentleman Jesus was very helpful…
Polite gentleman Jesus was very helpful i asked alot of questions and he answered will he also have a great sense of humor. Love that
He was very nice and check in was fast…
He was very nice and check in was fast and easy.
Reservation went very well
Reservation went very well. Kirk was very professional😊
Easy to understand
The booking agent was friendly and professional.
He was kind and efficient.
I thought the interaction was…comical but effective
I thought the interaction was complementary. I could tell that I was talking to an AI. The expressions were a little over the top to be honest, but it did make me chuckle. I was able to achieve what I wanted to achieve in the conversation with the AI agent.
Handled efficiently
The agent was great
The agent was great, very helpful with making several bookings
Anthony assisted me with the necessary…
Anthony assisted me with the necessary information regarding the immediate deductions of my hotel reservations.
Prompt
Prompt, efficient, and friendly service. Many thanks.
Great job
Great job, very helpful
I had a wonderful experience
I had a wonderful experience. Marjorie did an exceptional job booking my reservation. She was very knowledgeable and answered all of my questions. She navigated me through the reservation process so I understand exactly what she was doing and made sure I got exactly what I needed. Thank you Marjorie I really appreciate appreciated you
She was very awesome she took her time…
She was very awesome she took her time with me and explained everything to me great job
I got ripped off and they told me that…
I got ripped off and they told me that I didn't have to pay for a three pets and I came here and ended up having to pay for a pet and overcharged my credit card I am not very happy and not very impressed with your guys's service
She was nice and accommodating!
Because it did not take cats So lied to…
Because it did not take cats So lied to me. Then called to cancel and refund. Your company try to pull a fast buy trying to give me a voucher. Instead of my money-back
This man helped me find an affordable…
This man helped me find an affordable hotel room for a night at a concert with my kids. Very helpful
Pearl did a great job finding me a…
Pearl did a great job finding me a hotel close to the address where I needed to be . Thanks
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