Unlimited shopping and shipping experience. We buy for you, sales tax free, and ship to you.
Written by the business, not verified by us.ShipToBox (shiptobox.com) has a 4.6 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 78% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-25.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated support staff for being extremely helpful, professional, and patient throughout the entire shipping process, ensuring all inquiries are answered promptly. Consumers also note that packages arrive quickly and securely to destinations worldwide, making international delivery remarkably smooth and very reliable. Some reviewers were not happy with unexpected customs duties and extra shipping fees that lacked clear and transparent price breakdowns during checkout. A few customers also mentioned encountering frustrating challenges when trying to sign up for accounts and dealing with unresponsive or unhelpful support agents.
Auto-generated from all reviews of this business. For reference only.a very useful conversation with the polite and intellegant agent name Adham thanks for help
Hello Adel Thank you for your kind words! 😊 We're glad to hear that you had a very useful conversation and a positive experience with Adham. We’ll be sure to share your feedback with him—he’ll be happy to know his help was appreciated. If you ever need anything else, we’re always here to help! Thank you Customer Service Team
I just registered to use ShipToBox today and chatted with the customer support for my account inquiries. Alex gave me very clear explanation and supported me along the way to verify my account. He is very helpful to assist me to complete all required processes. Thanks a lot for the best support.
Hello Mr. Samith Thank you for your kind feedback! 🌟 We’re glad to hear that Alex was able to provide clear explanations and support you through the account verification process. We truly appreciate your trust and are happy to have provided you with helpful and reliable customer support! Thank you Customer Service Team
Nova was great, he help me trough my registration process and well im.about to start ordering products lets see how it goes with that...
Hello Alejandro Thank you for your feedback! 🌟 We’re glad to hear that Nova was able to help you smoothly complete the registration process. We wish you a great experience with your upcoming orders and look forward to supporting you along the way! Thank you Customer Service Team
I have been shipping with this company for many years and are very professional and always very available. They do a great job. I recommend everyone to use this company for shipping. They are the best.
Hello Marco Thank you so much for your continued trust and kind recommendation! 🌟 We truly appreciate your loyalty over the years and are delighted to hear that you are satisfied with our professionalism and service. Your support means a lot to us, and we look forward to serving you again! Thank you Customer Service Team
Okay I have to start off with the negative as a Canadian that their fee was high and because I had to pay a lot in the exchange but they ended up still being a valuable service because they were items that were still much less or not available at all in Canada and I wanted them a lot and the company Ship To Box made it possible so what can I say, I valued their service.
Hello BARRY Thank you for your honest feedback. We completely understand that exchange rates and international fees can add up, especially for Canadian shipments. We’re truly glad that our service helped you get items that were unavailable or more expensive in Canada. That’s exactly what we’re here for — making global shopping accessible. We appreciate your trust and look forward to assisting you again in the future. Thank you Customer Service Team
I'm gonna be brutally honest. I'm from Spain and I needed a christmas gift that could only be bought in the USA. I first tried some methods by myself but couldn't manage to get it shipped to Spain. Then I started searching for any web that could make the shipping for me. Then, I saw that every other webpage would just give me a PO Box address for them to receive the stuff I buy, and stores like Target (the one I needed) doesn't accept those types of address to ship products. Then I found ShipToBox. Like any other page, if it is something unknown to me I'll always have that tiny fear of being scammed, but because of my days counting for the stuff I wanted to buy, I wanted to give them a chance. How GLAD I am to give ShipToBox a chance. There's the "original" method of "I buy and they ship", but I noticed that they have a "BuyForMe" method that CHANGES EVERYTHING. You just fill every aspect needed: your own address where you want the stuff shipped (almost worldwide I'd say), card info for they payments, your ID, then verify everything needed... And that's it, now you can talk to them if you don't know how to proceed and fill some forms with the direct links of the stuff you want them to buy and ship for you, you don't have to do anything, is as easy as that. Almost 3 weeks after my first contact with them I got my stuff packed at home, things worth more than $300. I was scared, but I trusted them and it was worth every second. Thank you Max, Emmy, Adham and everyone involved in ShipToBox, thank you for being patient with every question I had through your WhatsApp number, 24/7 available for your customers. Huge hug from Dani, from Spain, thank you.
Hello Daniel Wow—thank you so much for this amazing and heartfelt review, Dani! 🤍 We’re truly glad you gave ShipToBox a chance and that our BuyForMe service made the process easy and stress-free for you. Your trust means a lot to us, especially knowing how important it was to receive your Christmas gift on time. A big thank you as well for recognizing Max, Emmy, Adham, and the entire team—they’ll be very happy to hear your kind words. We’re always here to support our customers and make international shopping as smooth as possible. Sending a huge hug right back to you in Spain 🇪🇸✨ We look forward to helping you again soon! Thank you Customer Service Team
I just Made my order to online, their live chat agents are so good and helpful, specially Hossam, I made the order as BUYFORME, so far all good. Thank you for your service
Hello Antonio Thank you for your kind feedback! We’re delighted to hear that Hossam and our team were helpful and that your BuyForMe order went smoothly. We appreciate your trust in our service and look forward to assisting you again! Thank you Customer Service Team
Hello Oussama We’re sorry to hear about your concerns. We are a legitimate service, and all shipments are handled through trusted carriers. If you experienced any issues, please reach out to our support team so we can assist and resolve them. Thank you Customer Service Team
Excellent customer service. Very responsive. Max is amazing. Like you guys.
Hello Shady Thank you so much for your kind feedback! 🌟 We’re really happy to hear that you had a great experience and that Max was able to assist you so well. Your support truly means a lot to us, and we look forward to serving you again soon! Thank you Customer Service Team
An absolute nightmare. The site is extremely difficult, near impossible to navigate. I’ve been trying to register and have spent literally HOURS trying to have a package forwarded to me. I experienced an exceptionally rude SR on the chat who simply left me stuck in the middle without providing adequate answers Don’t know who has put in all the positive reviews Avoid at all costs!
Hello We’re sorry to hear about your experience and appreciate your feedback. There were some delays during the high season, as well as the Christmas and New Year holidays, which affected response times. We are working to improve our website and support processes to make registration and shipping as smooth as possible. We truly value your input and hope to provide a better experience in the future. Thank You Customer Service Team
Oliver did an outstanding job in helping me even where it wasn't his job to do so. Thank you and Merry Christmas!
Hello Aston Thank you for your kind words! We’re delighted to hear that Oliver went above and beyond to assist you — we’ll be sure to share your appreciation with him. Thank you for choosing us, and Merry Christmas to you as well! 🎄✨ Thank you Customer Service Team
Great customer service and the guy named adham is absolutely killing it 😂 they are a great staff
Hello Majd Thank you for the great review! We’re thrilled to hear you had a positive experience, and we’ll definitely pass your kind words on to Adham! 😄 Our team truly appreciates your support, and we’re always here if you need anything. Thank you Customer Service Team
The customer service is excellent, quick to respond, helpful, and friendly. My goods are processed quickly. Being able to consolidate my goods to ship as one instead of paying for multiple shipments is such a huge cost saver. Thank you STB.
Hello Thank you for your feedback! We appreciate your support and look forward to assisting you again! Thank you Customer Service Team
Really it’s comfortable in everything, good team Rapid action and response
Hello Thank you for your feedback! appreciate your support and look forward to assisting you again! Thank you Customer Service Team
I've been in contact with costemer service via WhatsApp The person incharge " Adham" so much helpful, and guid you through the process very easily He even found for me a lost item 🙏
Hello Thank you for your feedback! We’re glad to hear that Adham was helpful. We appreciate your support and look forward to assisting you again! Thank you Customer Service Team
The site recommended exactly what I needed, and Adham helped me a lot over the phone — he was super helpful and made everything clear.
Hello Thank you for your feedback! We’re glad to hear that Adham was helpful. We appreciate your support and look forward to assisting you again! Thank you Customer Service Team
Excellent customer service specially "Adham"
Hello Thank you for your feedback! We appreciate your support and look forward to assisting you again! Thank you Customer Service Team
Best shipping in the world Thanks mohamad sisi🙏
Hello Kamal Thank you so much for your feedback! 🙏 We’ll be sure to share your kind words with Mohammad Sisi. Thank you Customer Service Team
Adam was great help. He answered all my questions and helped me so much with things I didn’t understand. Super helpful thank you. Overall good experience.
Hello Shana Thank you for your feedback! We’re glad Adam was able to assist you and answer all your questions. We appreciate your kind words and are happy you had a positive experience! Thank you Customer Service Team
Hello Thank you for your feedback! We’re glad to hear that our team was helpful. We appreciate your support and look forward to assisting you again! Thank you Customer Service Team
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