Where it started:Rocky changedeverything andI never set out to start a dog food company.My husky Rocky had the worst stomach on the planet. Years of vet visits, prescription diets, and hundreds spent on premium food brands. We tried everything. Nothing worked.So I decided to build it myself. 36 recipe iterations. Countless hours with vets and nutritionists. All chasing one question: what’s the best food we could possibly make for a dog? When we finally got it right, Rocky was the proof.He hasn't been sick in over 18 months. He runs three miles with me every morning. That's the standard every Happy Howl bowl is held to. Nothing less.Colin Buckley– Founder
Written by the business, not verified by us.
Is Happy Howl legit?
Happy Howl (thehappyhowl.com) has a 4.4 out of 5 rating on OK.one, based on 280 user reviews collected here. It is listed under Animals & Pets and its reputation is good. 84% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 72% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-03.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the products, noting that even the pickiest pets eagerly eat the meals and show remarkable overall health improvements. Consumers also deeply appreciate the very convenient, shelf-stable packaging that saves valuable storage space, alongside the consistently fast, dependable, and reliable delivery service provided.
Some reviewers were not happy with customer service responses when attempting to resolve urgent account problems or inquiries. A few people additionally reported experiencing quite frustrating issues regarding missing items from their monthly shipments or receiving heavily damaged delivery boxes.
Auto-generated from all reviews of this business. For reference only.
My two chihuahuas were tired of Farmers Dog. They would go up to two full days without eating! Both of them have eaten it for about 4 years. I had to try something different. I saw a chance to try Happy Howl and their bowls are wiped clean in no time. I also like that it does not need to be frozen or refrigerated prior to opening the box. Very happy with your food.
Reply from Happy Howl2026-08-30
We are smiling from ear to ear reading this! Going two days without eating must have been so stressful, so seeing your Chihuahuas devour their Happy Howl in no time is a massive win. Thank you for giving us a try—give both of your sweet pups an extra belly rub from us!
Always great communication on shipping and order status which helps in planning on when next batch is needed! Recently switched to auto ship because I can’t imagine not having this for my dogs in their future or running out. My picky eater is no longer picky and all of my dogs have lost weight, are healthier and have more energy!
Reply from Happy Howl2026-08-30
We are smiling from ear to ear reading this! Seeing real, visible health improvements like weight loss and extra energy—plus clean bowls from a picky eater—is a dream come true. Thank you so much for trusting us with your pack and making the switch to auto-ship. Give all of your happy, healthy pups a big pat on the head from us!
Thank you for the kind words! 🐾 We’re so glad you’re enjoying Happy Howl. If there’s ever anything we could do better, we’d love to hear it! 💚
Warm Wags,
The Happy Howl Team
My dog loves this food. And their customer service is great. I am very satisfied with this company.
Reply from Happy Howl2026-08-28
That makes us so happy to hear! 🐾 Knowing your pup is excited for mealtime is the best kind of feedback, and we’re always here when you need us. Thanks for being part of the Happy Howl family! 💚
Warm Wags,
The Happy Howl Team
It's about the only dog food my Boxer will eat without giving me the "evil" side eye
Reply from Happy Howl2026-08-28
😂 Boxer side-eye is on a whole different level! They may not have a poker face, but they sure know how to make their opinions VERY clear. We’re thrilled your pup gave Happy Howl the approval instead of the judgment stare! 😆🐾💚
Warm Wags,
The Happy Howl Team
The food is great. Easy to store, take on the road, etc. I also appreciate how easy it is to change the shipping date as needed.
Reply from Happy Howl2026-08-28
We love making life with your pups a little easier! 🐾 Whether you’re at home or headed out on an adventure, it’s nice when their food doesn’t add extra planning to the trip. And being able to adjust deliveries around your schedule is definitely a win! 💚
Warm Wags,
The Happy Howl Team
Our two 16 year old pups, absolutely loved this food. They are very picky eaters, and they licked each bowl clean!
Reply from Happy Howl2026-08-28
Now that is a serious seal of approval! 🐾🥹 When two picky pups clean their bowls, you know you’ve got something good. Give those two some extra belly rubs from all of us! 💚
Warm Wags,
The Happy Howl Team
That’s what we love to hear! 🐾 We’re so glad we could make mealtime a little easier for you and your pup. Thanks for letting us be part of it! 💚
Warm Wags,
The Happy Howl Team
The ingredients of this pet food are outstanding! My dogs love it and it’s about time I figured out how to feed them to live their best lives. Thank you so very much
Victoria Frontiere
Reply from Happy Howl2026-08-28
Victoria, we love that you found your way to Happy Howl! 🐾 Our pups deserve the very best, and knowing your dogs are enjoying every bowl makes all the hard work behind the food so worth it. Here’s to many more happy, healthy mealtimes together! 💚
Warm Wags,
The Happy Howl Team
Now that’s the kind of review we love to see! 😋🐾 We’ll happily take the credit for keeping those tails wagging at mealtime. Thanks for letting us be part of your pup’s day! 💚
Warm Wags,
The Happy Howl Team
Great communication with the company and very fast service. The product is fantastic and my fur baby loves the food.
Reply from Happy Howl2026-08-28
We love knowing your pup has given Happy Howl the official stamp of approval! 🐾💚 And we’re always here to make sure you have a smooth experience from order to bowl. Give your fur baby a little extra love from us!
Warm wags,
The Happy Howl Team
Fresh food and fast service. Dogs had no problem switching to the new food and no side effects from it.
Reply from Happy Howl2026-08-28
That’s always a wonderful sign when the pups take to something new without missing a beat! 🐾 We’re so glad Happy Howl has been an easy addition to their mealtime routine. Give them some extra love from us! 💚
Warm Wags,
The Happy Howl Team
We’re all about making good food a little easier to fit into everyday life! 🐾 Thanks for giving Happy Howl a try—we’re glad you found us! 💚
Warm Wags,
The Happy Howl Team
They were quick. Kept me updated. Box was small and securely taped. And, it arrived when they said it would.
Reply from Happy Howl2026-08-30
Thank you for the awesome feedback! We are so glad your order arrived quickly, safely packed, and right on time. We truly appreciate your support and look forward to serving you again soon!
Fast delivery, packaged well, small portions unfortunately (compared to others)
Reply from Happy Howl2026-08-30
Thank you for the great feedback! We are so happy your delivery arrived fast and securely packed. We appreciate your note on portion sizes—our recipes are super concentrated and nutrient-dense, so a little bit goes a long way! Thank you for being a part of the pack!
My golden retriever Sadie reacts well to the ingredients in Happy Howl dog food. Sadie is prone to skin allergies. I am extremely happy with Happy Howl's product and their timely deliveries.
Reply from Happy Howl2026-08-28
Aww, we love hearing about Sadie! 🐾 There’s nothing better than finding something your pup gets excited about and being able to keep mealtime simple. Give that sweet Golden an extra ear scratch from all of us! 💚
Warm Wags,
The Happy Howl Team
I have two Golden Retrievers that I thought I would try this food for. It's not frozen, great throw away containers and easy to travel with. I ordered the sample pack, beef, lamb and turkey. Working on transitioning my pups and they appeared to do okay with it. Therefore I thought I would order a large double order because I had a 40 percent off coupon. I ordered it and started feeding it to my pups, continuing the transition. My older dog could not tolerate the food. He constantly gets the runs. My younger dog will not eat it. He doesn't like the texture, taste or both. I asked the company several times if I could return it because I cannot use it. Keep in mind it is sealed and good until 2027. They apparently have a policy that if you purchase with a coupon that they will not accept returns. What a joke! Or, a scam. Anyone would look for a coupon to purchase this with, its expensive. I cannot believe this company. They recently contacted me and wanted the original shipping label etc. I of course don't have that as I put the food in a cabinet. I am so upset and will not refer this company to anyone and will leave reviews wherever I am prompted. Please, don't purchase this for your fur babies. A 3 pack sample is not enough time to see how your dog will respond to the food.
Edited to address the false response they’ve left below.
True: Their CX Director and CoS/Wife to the CEO did send me a message.
False: They did NOT send a replacement, nor did they apply a discount. We have reached no resolution.
Why? Because they made both of those things conditional upon me agreeing to take down my negative reviews.
Further, they already deleted my review from their website. This is precisely why Trust Pilot exists.
Additionally, they still have not addressed why the “congealed fat” does not break down when cooked, and the CX Director claimed they weren’t recently bought out by MARS, which is strange given how public the announcement was of their having received the funds.
I’m pretty taken aback by how far south this has all continued to spiral.
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The experience is night and day from when we first ordered at the beginning of the year. Fresh, affordable, nutrient dense food and attentive customer support for any issues with delay or packaging.
Now? The complete opposite, a total 180 on product and support. I receive boxes full of “congealed fat” that doesn’t break down even when heated. Customer “support” the better part of a week to respond to emails, they never answer or respond to calls and their only suggestion is for me to send ALL of the product back and only then will they send me replacements.
It’s been a nightmare that I hope you can avoid.
Reply from Happy Howl2026-08-30
Hi Nancy, thank you for sharing your feedback. We sincerely apologize for the delayed responses and frustration you experienced earlier in this process. As our CX Director shared in their message yesterday, we are glad we could get this resolved for you by sending a full replacement order at no charge and applying a 30% discount to your next three shipments. We truly value your support as a family-owned business, and we are grateful for the opportunity to make things right for you and your pups!
Griffin loves his wet dogfood. We give him 1/2 once a day. We can’t afford to give more to him. It seems to be working out fine.
Reply from Happy Howl2026-08-27
Thank you so much for sharing this wonderful review! We are so happy to hear that Griffin is loving his daily fresh meals. If you ever want to give him a bit more Happy Howl, we do offer larger case packs that bring down the price per carton to help make feeding more affordable. Please feel free to reach out to our team at [email protected] for more details—we would love to help!
I was going to cancel the subscription but our dog, Starsky, really likes the food. He has been regularly eating it and seems to like the variety of choices. Since he is allergic to chicken, I had been cooking his food. Happy Howl makes that much easier.
Oh, by the way, the cats like the food too. Interesting.
Reply from Happy Howl2026-08-27
We are smiling reading this! Home cooking for a pup with allergies takes serious dedication, so we are so glad Happy Howl can make mealtime much easier for you. Knowing Starsky loves the variety—and that the cats are giving it their seal of approval too—is the ultimate compliment. Give Starsky (and the sneaky cats!) a scratch behind the ear or a belly rub from us!