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Beauty & Well-being

Truly Beauty

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200 reviews

4.3200 reviews
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About Truly Beauty

Data updated
Website
trulybeauty.com
Category
Beauty & Well-being
Location
United States
Status
Unclaimed
Last 12 months
108 reviews
Replies to negative
100% (31/31)
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About this business

Not your average clean beauty - Vegan ingredients combined with high end actives for long lasting, real results. We use the best of fresh, nutritious, plant-based ingredients in their range of serums, scrubs, cleansers and more.

Written by the business, not verified by us.

Is Truly Beauty legit?

Truly Beauty (trulybeauty.com) has a 4.3 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 83% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-08-11.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the amazing skincare products for their delightful scents, clean ingredients, and wonderful ability to keep skin beautifully hydrated and smooth. People note that the website is extremely easy to navigate, making the ordering process seamless, while the support staff is consistently helpful and friendly. Some people were dissatisfied with unexpected subscription orders, billing issues, or unwanted charges appearing on their accounts after a purchase. Reviewers also noted genuine frustration when popular items were suddenly discontinued, leaving them unable to find their favorite skincare products on the website.

Auto-generated from all reviews of this business. For reference only.

What people say

Ohh LA LA

I received the vanilla baby body oil in my Allure beauty box and I Truly love this stuff. The fragrance is relaxing and oh so rich. The oil glistens on my skin and makes me feel sexy while wearing it. It's not too heavy which is a plus as well. It is so luxurious. It makes a reagular day feel oh so special!

Reply from Truly Beauty2025-09-09

Hey there! Thank you so much for sharing your experience! We’re thrilled to hear that our Vanilla Baby Body Oil is making your days feel special and luxurious. Your kind words mean a lot, and we’re so happy it’s bringing that little touch of indulgence to your routine!

I love your stuff

I love your stuff! In fact I’ll call you later in re to a bottle of the glazed donut oil I owe you for. Long story but I love it and think if I layer it I will love even more. I’ve given your products as gifts. Nothing more than a girl wanting to feel and smell good and also they work I also have your body scrub.

Reply from Truly Beauty2025-08-03

Hi there! Thank you so much for the love and support — we’re so glad you’re enjoying the Glazed Donut Oil and sharing Truly with others! 💖 If you need anything else, we are here to help. Thanks for being a Truly babe!

Some orders haven't been delivered to…

Some orders haven't been delivered to me and the debit is already in my account.

Reply from Truly Beauty2025-08-03

Hi there! We're so sorry to hear that you haven’t received some of your orders yet, even though you've already been charged. To better assist you, please email us at [email protected] with your order details so our team can look into it right away and help resolve the issue.

The personal are very patient and…

The personal are very patient and provide me the information I’m very happy with the attention

Reply from Truly Beauty2025-08-03

Hi there! Thank you so much for your kind words! 💖 We're so happy to hear that you’re satisfied with the support — it truly means a lot to us! If you need anything else, we are here to help. Thanks for being a Truly babe!

My new favorite

I have fallen in love with the Smooth Legend pre shave scrub. I use it everywhere! It smells divine & intoxicating in the shower. My skin feel wonderful afterwards. I can’t live without it, right now! lol! So good!

Reply from Truly Beauty2025-07-31

Hi there! That sounds amazing! The fact that it smells so good and leaves your skin feeling great must make it such a treat to use—definitely sounds like a must-have! More goodies are coming this 2025, so stay tuned! If you need anything else, we are here to help! Thanks for being a Truly babe!

Great Company

I love the products. Customer service is great. I would rate a 5, but the little bottles of Eau De Parfum are quite pricey.

Reply from Truly Beauty2025-07-01

Hi there! Thank you so much for your kind words and support! We truly appreciate your feedback and will take your note on pricing into consideration. I'll forward this to the team for us to see how we can be better on this. In the meantime, if you need anything else, we are here to help!

I truly love Truly beauty products

I really love Truly beauty products and I have usually bought them at retail stores that sell them or sellers on Poshmark and eBay so this was my first time buying directly from Truly and I am very happy with the products I ordered but I did have trouble tracking my delivery updates because the tracking never moved just stayed stuck in the same place without progressing so I had to reach out to customer service to find out the updates and delivery date of my purchase which was a little frustrating so all in all I love the products but the shipping and delivery tracking can use some improvement

Reply from Truly Beauty2025-06-15

Hi there! Thank you so much for your kind words about our products. We're thrilled to hear you love them! We sincerely apologize for the tracking issues you experienced and appreciate your feedback; we’re working to improve our shipping and tracking system to make your future experiences even better. In the meantime, if you need anything else, we are here to help!

I am not happy because I have not…

I am not happy because I have not received my product.

Reply from Truly Beauty2025-06-15

Hey there! I’m sorry to hear you haven’t received your product. However, our records show that the order was delivered on June 10. I'll pass this feedback on to the team for us to look into it. In the meantime, if you need anything else, we are here to help!

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