UnderPricer's main goal is to offer travelers the most convenient and discounted flights deal available on the market.Our experienced travel agents guide customers through hundreds if not thousands of travel opportunities, narrowing those down to best suitable flight options that may exist.https://underpricer.com/
Written by the business, not verified by us.UnderPricer (underpricer.com) has a 4.1 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Travel & Vacation and its reputation is good. 79% of reviews are 4 stars or higher and 19% are 1 star; The business has replied to 81% of negative reviews; Reviews mostly discuss Customer service, Price. Last updated 2026-09-01.
Reviewers had a great experience with this company. Customers frequently praise the polite and professional staff for providing exceptionally quick support, detailed explanations, and reassuring advice during various flight reservations. Many people also appreciate finding great ticket prices across different routes, noting that the overall online booking process is generally very smooth and straightforward. Some reviewers were not happy with customer service, mentioning unhelpful responses, language barriers, and representatives who failed to call back or resolve problems. A few consumers additionally noted severe difficulties when dealing with sudden flight cancellations, unexpected schedule changes, and expensive extra fees through the third-party agency.
Auto-generated from all reviews of this business. For reference only.They provided a great fare which was already updated by the airline to a much higher fare. However you have to be patient while they process. For realtime updates you can login to their portal and check using the order number.
It was our pleasure assisting you. If you have any questions or concerns, please don't hesitate to let us know. Warm regards, Underpricer
Horrible service. DO NOT use them. I received so many calls and every person said different stuff. I end it up paying almost $5,000 for a 2 tickets for Japan. For all the inconveniences they have me $100 voucher. That doesn’t even cover a seat on any flight. The worst company out there. They should not be in business !!
Thank you for sharing your feedback. After reviewing your case, we found that you requested a name correction, which was processed in accordance with the airline's policies. You later contacted us to inform us that you had missed your flight. We understand how frustrating this situation must have been. On your behalf, we contacted the validating carrier and requested an exception. Unfortunately, the airline denied the request, stating that the ticket no longer had any value because the flight had already been missed. As a result, you opted to purchase a new set of flights. Thank you again for bringing this matter to our attention. If you have any questions or concerns, please feel free to let us know. Warm regards, Underpricer Thank you for sharing your experience with us. Please allow us some time to review your case further and verify what transpired. We sincerely apologize for the inconvenience. If you have any questions, please feel free to let us know. Warm regards, Underpricer
I had to cancel my trip. Customer Service was informative and helpful in getting a Refund.
Thank you for sharing your experience with us! It was our pleasure to assist you! Warm regards, Underpricer
Great Support prior to Travelling Date for Baggage Confirmation on booking thanks to Sid S and John for quick resolution
Thank you for sharing your experience with us! It was our pleasure to assist you. If you need any help, please don’t hesitate to contact us anytime. Warm regards, Underpricer
Customer service was extraordinarily competent and helpful in resolving my questions regarding an upcoming international trip involving two airlines. I’m very impressed!
Thank you for trusting us with your reservation. We're thrilled to hear that everything has been sorted out. If you have any questions or need help with anything else, feel free to reach out to us anytime. warm regards, Underpricer
I made a mistake and booked my return on the wrong day. The same flights were not available for the same price but my agent was knowledgeable and diligent enough to find me a similar return at a reasonable fare. Professional customer service!
Thank you for booking with us! We're glad to have been able to assist you with your concerns. Should you need any further assistance, just let us know. Warm regards, Underpricer
The professionalism provided by staff, consistent technical abilities, and stellar communication.
Thank you for this amazing feedback! It was our pleasure to assist you with your reservation. Should you have any questions or concerns, please just let us know. Warm regards, Underpricer
Thank you for booking with us! We're glad you found great deals through us. Safe travels! Warm regards, Underpricer
Excellent service good communication and have a good result.
Thank you for booking with us! We're thrilled to hear that you found our communication excellent. If you have any questions or need any further assistance, please feel free to contact us anytime. Warm regards, Underpricer
I had accidentally made an incorrect booking. The team was very prompt and helpful in canceling my reservation and processing the refund. What I really appreciated was the transparency: they offered that I can keep credit with them for a future trip but did not unnecessarily insist when I said no. I will definitely book through them in the future!
Thank you for this amazing feedback! It was our pleasure to help you. If you need any assistance, please feel free to let us know anytime. Warm regards, Underpricer
Eric was super helpful and professional, explained everything in detail and answered all my questions.Will definitely book with them again
Thank you for trusting us! It was our pleasure to assist you. If you need any further assistance, please don’t hesitate to let us know. Warm regards, Underpricer
I had a seat changed and underpricer helped return to the original seat selected.
Thank you for your trust! We're glad that everything has been sorted out. Please feel free to reach out to us anytime if you have any questions. Warm regards, Underpricer
Thank you for this amazing review! It was our pleasure to serve you. Warm regards, Underpricer
Is there a place where i could actually report them as fraud? Ticket price was 1100 and i attempted to pay 5 times in a row, each time i attempted to pay the price could go up but all the infos i gave until payment attempt could be erased or shuffeld to a different name. At 6th attempt after raised from 1100$ to 1270$ somehow the payment got through with a different name. They blamed me saying it was my fault. After that they did not want to return my money and dragged me on so many days dealing with it. Saying that it was my fault and saying they will work with agency and blah blah. Imagine they offered credits under that other persons name cause the error that was booked under that name and not offering me that i actually paid the money. Avoid them please.
Updated response Thank you for sharing your experience. Unfortunately, we're unable to locate your reservation because we haven't received any booking details from you. To review what happened, we'll need your booking information for verification. If you'd like to discuss this further, please feel free to share your booking details with us. Warm regards, Underpricer Thank you for reaching out to us. We’d be happy to look into this further. Could you please provide your booking details? You may also share more information by emailing us at [email protected]. We look forward to hearing from you! Warm regards, Underpricer
Great service, Prompt communication on reservations, flight schedules and ensure passengers travel needs are addressed
Thank you for booking with us! It was our pleasure assisting you. Please know that we remain available in case you have any concerns. Warm regards, Underpricer
Buying a plane ticket through under pricer was an easy and fulfilling experience. I received a great deal and had zero issues. Highly recommend!
Thank you for this amazing review! We’re glad to hear that everything went well. Should you have any questions, please don’t hesitate to reach out to us anytime. Warm regards, Underpricer
I called the customer service hotline to ask questions about my flight reservation, and I received the help I really needed. Excellent customer service. I definitely will use Underpricer for my future air travel.
Thank you for sharing your experience with us. If you have any questions or need assistance with anything else, please don't hesitate to let us know. Warm regards, Underpricer
friendly, i recommended
Thank you for booking with us! It was our pleasure helping you. If you have any questions or need anything else, please feel free to let us know. Warm regards, Underpricer
efficient help and polite staff made it easy to deal with my issue.
Thank you for sharing this wonderful feedback! We’re glad to know that you found our service team efficient and polite. Please feel free to reach out if you need any further assistance. Warm regards, Underpricer
All easy done, no complications, customer service is there for you and price was great
Thank you for booking with us! We’re thrilled to hear that you found great deals through us. It was our pleasure assisting you! Warm regards, Underpricer
103 reviews matching
Ovago
Hop2.com
AranGrant
Gurufare
Priceline
Flyodeals
Holidaybreakz
One Dollar Fly