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Construction & Manufacturing

WattCycle

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297 reviews

4.2297 reviews
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About WattCycle

Data updated
Website
wattcycle.com
Category
Construction & Manufacturing
Location
China
Status
Unclaimed
Last 12 months
271 reviews
Replies to negative
98% (42/43)
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About this business

WattCycle: Powering the Future, One Battery at a TimeWelcome to WattCycle, where innovation meets reliability in the dynamic world of energy storage solutions. At WattCycle, we are dedicated to crafting premium quality batteries that cater to a diverse range of applications, from camper vans to renewable energy systems and beyond.Founded on the principles of excellence and sustainability, WattCycle has quickly become a trusted name in the industry. Our mission is to revolutionize the way energy is stored and used, providing our customers with cutting-edge technology that is both efficient and environmentally friendly.Our Products:We specialize in advanced Lithium Iron Phosphate (LiFePO4) batteries, known for their superior performance, longevity, and safety. Whether you need a reliable power source for your RV, marine applications, or off-grid solar systems, WattCycle has the perfect solution. Our flagship products, such as the 12V 200Ah and 100Ah LiFePO4 batteries, are designed to meet the highest standards of quality and performance.Why Choose WattCycle?Unmatched Quality: Our batteries are built with Grade A+ cells, ensuring maximum efficiency and durability.Innovative Technology: We continually invest in research and development to bring you the latest advancements in battery technology.Customer-Centric Approach: Your satisfaction is our top priority. We offer exceptional customer service and comprehensive support to ensure you get the most out of our products.Sustainability: We are committed to reducing our environmental footprint by providing eco-friendly energy solutions.Our Vision:At WattCycle, we envision a world where clean, renewable energy is accessible to everyone. We strive to lead the industry in innovation, quality, and customer satisfaction, making a positive impact on the environment and society.Join the WattCycle family today and experience the difference that premium quality, reliable batteries can make. Together, we can power a brighter, more sustainable future.

Written by the business, not verified by us.

Is WattCycle legit?

WattCycle (wattcycle.com) has a 4.2 out of 5 rating on OK.one, based on 297 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is good. 81% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 98% of negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful staff and outstanding support team for resolving issues with remarkable speed, kindness, and constant professional care. People also highlight that the items delivered are remarkably high quality, highly reliable, and perform wonderfully across diverse household setups and outdoor adventures. However, some customers also noted minor inconveniences regarding slower daily email communication, delayed responses, and occasional product compatibility or inverter display challenges. A few consumers mentioned that specific technical components required additional troubleshooting, careful adjustments, or separate shipping arrangements upon initial arrival at their homes.

Auto-generated from all reviews of this business. For reference only.

What people say

Excellent after sales Customer experience!

Excellent after sales customer experience! Ive ordered batteries and a charger. The charger arrived damaged, ive wrote to wattscycle e-mail. In no time @Mihel from support, sent a new charger. Great experience, seem to be great products. But what most fear is missing support after sales. I can confirm they answer quickly and no hassle with replacement. Fast delivery aswell, from Germany to Denmark.

Reply from WattCycle2026-10-12

Thank you so much for your kind review and support! We truly appreciate your feedback and are delighted to hear about your experience. Your satisfaction means a lot to us. We look forward to serving you again! 😊

Hello

Hello. They have terrible logistics and poor service; they don't follow through on shipping details, and deliveries take a very long time.

Reply from WattCycle2026-10-10

Thank you for sharing your feedback with us. We believe that a delivery time of three days is already quite fast. However, delivery times may vary depending on which warehouse the order is shipped from. We appreciate your understanding and valuable feedback, and we will pass your suggestions along to our logistics team for further review. Thank you for your support!

Contacted Wattcycle support team

Contacted Wattcycle support team. They got back to me very quickly. Talia from the support team was very friendly and knowledgable. Took care of my concern immediately. I will definitely be purchasing more Wattcycle products do to the customer service.

Reply from WattCycle2026-10-10

Thank you so much for your kind review! 💖 We truly appreciate your support and are delighted to hear that you’re happy with your purchase. Your satisfaction means a lot to us, and we look forward to serving you again. Have a wonderful day! ✨

I had some shipping damage and Mihel…

I had some shipping damage and Mihel was able to help get this issue resolved. Great customer serivice!

Reply from WattCycle2026-10-10

Thank you so much for your kind review! 💖 We truly appreciate your support and are delighted to hear that you’re happy with your purchase. Your satisfaction means a lot to us, and we look forward to serving you again. Have a wonderful day! ✨

Fulfillment & Support were better than expected

Fulfillment of my order was quicker than expected. My support requests were handled very professionally and in a timely manner.

Reply from WattCycle2026-10-10

Thank you so much for your kind review! 💖 We truly appreciate your support and are delighted to hear that you’re happy with your purchase. Your satisfaction means a lot to us, and we look forward to serving you again. Have a wonderful day! ✨

Excellent service and fast delivery

Excellent service and fast delivery; plus, they quickly resolved an issue with my order. Everything went smoothly, and the product is great! Thanks to Lyra for the support—everything was perfect!

Reply from WattCycle2026-10-10

Thank you so much for your kind review! 💖 We truly appreciate your support and are delighted to hear that you’re happy with your purchase. Your satisfaction means a lot to us, and we look forward to serving you again. Have a wonderful day! ✨

Battery was delivered timely and so far…

Battery was delivered timely and so far is working as advertised.

Reply from WattCycle2026-10-10

Thank you so much for your kind review! 💖 We truly appreciate your support and are delighted to hear that you’re happy with your purchase. Your satisfaction means a lot to us, and we look forward to serving you again. Have a wonderful day! ✨

Helpful, responsive support for a B2B order

I contacted Wattcycle to place a B2B order for my company with a VAT-exempt invoice (VIES). Justine from customer service replied quickly and was patient throughout several exchanges. She sorted out a discount code and adjusted the order link after I pointed out a pricing detail on the accessories. She also offered to generate a new link if mine expires while I'm away, which was very helpful. Good communication and a genuine willingness to find a solution. I'm looking forward to placing my order.

Reply from WattCycle2026-10-10

Thank you so much for your kind review! 💖 We truly appreciate your support and are delighted to hear that you’re happy with your purchase. Your satisfaction means a lot to us, and we look forward to serving you again. Have a wonderful day! ✨

The webpage is user-friendly and my…

The webpage is user-friendly and my order was executed very fast, and the products are really good value for money. Free shipping is also very much appreciated. When I requested something specific for my invoice Mihel from the support team responded immediately and kindly. Thanks a lot!

Reply from WattCycle2026-10-10

Thank you so much for your kind review! 💖 We truly appreciate your support and are delighted to hear that you’re happy with your purchase. Your satisfaction means a lot to us, and we look forward to serving you again. Have a wonderful day! ✨

Excellent service from Talia

Excellent service from Talia! She is very helpful, professional, and always quick to respond. She made the whole process easy. Thank you, Talia! Highly recommended!

Reply from WattCycle2026-10-10

Thank you so much for your kind review! 💖 We truly appreciate your support and are delighted to hear that you’re happy with your purchase. Your satisfaction means a lot to us, and we look forward to serving you again. Have a wonderful day! ✨

Excellent Customer Support and Hassle-Free Warranty Replacement

I recently experienced an issue with my WattCycle battery and contacted customer support for assistance. The team patiently guided me through several troubleshooting steps, reviewed the videos and diagnostic information I provided, and remained responsive throughout the process. When the issue could not be resolved, they promptly arranged a warranty replacement. I appreciate the professionalism and support provided from start to finish. Overall, I am satisfied with how my case was handled and with the warranty service I received.

Reply from WattCycle2026-10-10

Thank you so much for your kind review! 💖 We truly appreciate your support and are delighted to hear that you’re happy with your purchase. Your satisfaction means a lot to us, and we look forward to serving you again. Have a wonderful day! ✨

Great customer service!

Thus far, I have only had email correspondence with customer service but I very impressed! Mihel replied to my email inquiry within a day. I was looking for a Jackery 3600/5000 cable that would be compatible with the WattCell. At this time there wasn't a cable available but they would research it. The last email he was kind enough to extend me a discount for my first WattCell purchase.. Very satisfied! Thank you Mihel! -Gerry GA. USA

Reply from WattCycle2026-10-10

Thank you so much for your kind review! 💖 We truly appreciate your support and are delighted to hear that you’re happy with your purchase. Your satisfaction means a lot to us, and we look forward to serving you again. Have a wonderful day! ✨

Found WattCycle after going through a…

Found WattCycle after going through a tough time with batteries. Purchased one of your batteries and fell in love with the Bluetooth part. I gave it 4 stars only because I cannot for the life of me bind the battery to the app. Other than that good stuff.

Reply from WattCycle2026-10-10

Thank you so much for your kind review! 💖 We truly appreciate your support and are delighted to hear that you’re happy with your purchase. Your satisfaction means a lot to us, and we look forward to serving you again. Have a wonderful day! ✨

Great response time and result

I worked with Jennifer in support with an issue with the app. She responded very quickly and helped resolve the issue and offered a service that I wasn't expecting. Very pleased.

Reply from WattCycle2026-10-10

Thank you so much for your kind review! 💖 We truly appreciate your support and are delighted to hear that you’re happy with your purchase. Your satisfaction means a lot to us, and we look forward to serving you again. Have a wonderful day! ✨

Great company got my issue resolved…

Great company got my issue resolved super fast, thank you for Melody helping us out, such great customer service

Reply from WattCycle2026-10-08

Thank you so much for your kind review and support! We’re truly happy to know that you’re satisfied with our product and service. Your feedback means a lot to us! 😊

Ordered a battery with ecoflow…

Ordered a battery with ecoflow connector cable. The battery came in good order. The cable a different story. It is now well over two weeks and no cable. In my case the cable is essential for using and charging the battery. Watt cycle has offered no help even though I have been in contact with them nearly every day. The cable was shipped separately from the battery. It was shipped via the slowest possible means. Tracking showed the cable hung up in the system at one location for over a week. It started moving again but IT IS MOVING Backward apparently being returned to Watt. Watt never responds to their phone nor returns messages asking them to do so. Their outgoing message states to use their email. They only respond once a day to email. They offer no help but simply attempt to placate and string one along. "Wait two days and if not received we will send another cable". Two days later same message... wait two more days. I point out this was an order shipping out of California for Idaho. Not a long distance.

Reply from WattCycle2026-10-08

hank you very much for your feedback and suggestions. We have different warehouses that store different types of products, so the cables and batteries may be shipped separately. However, we understand your concern and, for a better experience, we will share your feedback with our logistics team and ask them to explore faster shipping options. Thank you again for your honest feedback. Your review has reminded us of areas where we can improve, and we truly appreciate it.

Great Batteries!

Order arrived faster than estimate. Batteries have performed above expectations after installed in RV. Does everything needed with power to spare! So far, this has been a great buy!

Reply from WattCycle2026-10-08

Thank you so much for your kind review and support! We’re truly happy to know that you’re satisfied with our product and service. Your feedback means a lot to us! 😊

Mini 100Ah BT deep sleep lock issue…

I experienced a deep sleep lock issue with my Mini 100Ah BT battery. I received very fast and helpful support from Talia, who walked me through some troubleshooting steps. When it became clear that the issue could not be resolved, WattCycle arranged a battery replacement. Overall, I was very impressed with the speed of the response and the customer service provided by Talia. She was helpful, responsive, and made the replacement process straightforward.

Reply from WattCycle2026-10-08

Thank you so much for your kind review and support! We’re truly happy to know that you’re satisfied with our product and service. Your feedback means a lot to us! 😊

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