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Home & Garden

Worthy

ClaimedCollecting reviews

168 reviews

4.5168 reviews
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About Worthy

Data updated
Website
worthy.com
Category
Home & Garden
Location
United States
Status
Unclaimed
Last 12 months
168 reviews
Replies to negative
100% (13/13)
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About this business

Worthy empowers people to turn life transitions into opportunities by providing a smart and safe way to sell their jewelry. Worthy is an online marketplace for sellers looking to sell their pre-owned diamond, diamond jewelry, luxury watches, estate and heirloom jewelry. Sell Your Jewelry Explore Jewelry Value Worthy is centered around the goal to help people maximize the value of their jewelry when they are ready to sell. Common items for sale include engagement rings, diamond necklaces, diamond tennis bracelets and other statement jewelry pieces. Worthy provides services that help people sell their jewelry. Worthy works with partners such as Lloyd’s of London for insurance coverage, GIA for diamond grading reports, FedEx for shipping, to name a few of our business partners. Worthy is providing a new way to auction important jewelry.

Written by the business, not verified by us.

Is Worthy legit?

Worthy (worthy.com) has a 4.5 out of 5 rating on OK.one, based on 168 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, Product, User experience. Last updated 2026-09-03.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the supportive and helpful customer service team throughout the entire process, noting that communication is consistently prompt and reassuring from start to finish. People also mention that the online auction method is secure, highly straightforward, and makes selling valuable jewelry through the mail remarkably easy. Though some customers noted concerns regarding lower than expected final offers and limited communication after their items were successfully sold. Some reviewers occasionally experienced frustrating delays or perceived the valuation process as somewhat misleading due to substantial platform fees and disappointing initial bids.

Auto-generated from all reviews of this business. For reference only.

What people say

J
Jill Gower · 2 reviews · Verified · Experienced 2026-07-14 ·

The whole experience was fantastic

The whole experience was fantastic, seamless, and when needed a Worthy team member spoke with me directly about the process. I would recommend this platform without hesitation to all.

Reply from Worthy2026-07-14

Dear Jill, We're so glad to hear that your experience was fantastic and seamless! We truly appreciate your kind words about our team members and their direct assistance. Thank you for recommending us so highly; it means a lot to us. Best wishes, The Worthy Team

B
Barbara Mcdonough · 1 review · Verified · Experienced 2026-07-14 ·

Worthy was transparent with the whole…

Worthy was transparent with the whole process from start to finish and I appreciated that. Very professional.

Reply from Worthy2026-07-15

Dear Barbara, We're so glad to hear that our process was transparent and professional for you from beginning to end. We truly appreciate your positive feedback! Warm regards, The Worthy Team

C
Cristina Moore · 1 review · Verified · Experienced 2026-07-14 ·

1st time seller experience

I really appreciate there is an option to re-sell high-end jewelry but I was disappointed in the amount it brought and how long everything took. This was my very 1st time doing this and now know what to expect.

Reply from Worthy2026-07-14

Dear Cristina, We appreciate you sharing your experience with us regarding reselling your high-end jewelry. We understand your disappointment with the return amount and the processing time. We are always working to improve our processes. Warm wishes, The Worthy Team

D
Debbie Nelson · 3 reviews · Verified · Experienced 2026-07-14 ·

Worthy is worth it!

Very knowledgeable personnel who were patient and informative when providing information and answering questions!

Reply from Worthy2026-07-15

Dear Debbie, We're so glad to hear our team was knowledgeable, patient, and informative. Thank you for sharing your positive experience with us! Best wishes, The Worthy Team

K
Karen Achatz · 1 review · Verified · Experienced 2026-07-13 ·

My experience with Worthy was beyond my…

My experience with Worthy was beyond my expectations. I was nervous at first but I felt so confident in all of the communication throughout the process. I was informed of where my ring was throughout the whole process. I trusted their assessment and got a very fair price for my ring with minimal effort. I would highly recommend Worthy and I will be using them again.

Reply from Worthy2026-07-13

Dear Karen, We are so pleased to hear that your experience with us exceeded your expectations! It's wonderful to know that our communication kept you feeling confident and informed throughout the process. We strive to make selling your items as effortless as possible while ensuring a fair outcome. We truly appreciate your recommendation and look forward to assisting you again in the future. Warm wishes, The Worthy Team

A
Adrienne Hines · 1 review · Verified · Experienced 2026-07-13 ·

Great communication and attention.

Reply from Worthy2026-07-14

Dear Adrienne, We're happy to hear that our communication and attention met your expectations. We appreciate your kind words. Warm regards, The Worthy Team

E
EDWARD T CLARKE · 4 reviews · Verified · Experienced 2026-07-12 ·

It was essentially easy to list and…

It was essentially easy to list and sell my watch at a very good price! I thought payment could have been faster, but it came and I am satisfied with my Worthy experience.

Reply from Worthy2026-07-13

Dear Edward, We are so glad to hear you had a positive experience selling your watch and received a good price! We appreciate your feedback regarding the payment speed and are always working to improve our processes. Best wishes, The Worthy Team

D
Donna Bierman · 2 reviews · Verified · Experienced 2026-07-11 ·

Very easy

Very easy, sent it in and received the money in a direct deposit, rather seamless process. Was a little lengthy but I was not in a big hurry to complete the transaction.

Reply from Worthy2026-07-13

Dear Donna, We're so happy to hear that our process was seamless for you, and we appreciate you taking the time to share your positive experience with us. Warm regards, The Worthy Team

S
Sharon Carter · 2 reviews · Verified · Experienced 2026-07-11 ·

Everyone that I spoke with or…

Everyone that I spoke with or corresponded with was extremely professional and nice, and I was impressed with that. However, I was very disappointed when worthy made an offer to me on a ring that was not going to go to auction and the offer didn’t even cover the cost of the gold at spot price. That part I thought was almost insulting and also took a long time to get my payout.

Reply from Worthy2026-07-13

Dear Sharon, We appreciate you acknowledging the professionalism and kindness of our team members. We are genuinely sorry to learn about your disappointment regarding the offer for your ring and the time it took to receive your payout. We understand how frustrating it can be when an offer doesn't meet expectations, especially concerning the value of the materials. We are constantly working to streamline our processes to ensure a more efficient experience for all our clients. Your feedback is invaluable as we strive to improve our services. Best regards, The Worthy Team

O
Ofelia Painter · 1 review · Verified · Experienced 2026-07-11 ·

The only thing this company is doing…

The only thing this company is doing bad is the payment time . It took too long to receive my payment.

Reply from Worthy2026-07-13

Dear Ofelia, We sincerely apologize for the length of time in receiving your payment. We understand your frustration and are actively working to improve our processing times. Best regards, The Worthy Team

Great experience and a great price!

Very clear website. Everything was very well explained. Was nice I got an insurance certificate when we mailed the ring off. Also great that we got texts at every step along the way explaining what was happening. Auction was simple and we ended up getting more than we expected. Payout very easy to our bank account. Would thoroughly recommend!

Reply from Worthy2026-07-10

Dear Christopher, We are so pleased to hear that you found our website clear and the process well-explained. It's wonderful that the insurance certificate and text updates added to your positive experience, and that the auction and payout were simple and exceeded your expectations. Thank you for your high recommendation! Warm wishes, The Worthy Team

J
J R · 1 review · Verified · Experienced 2026-07-10 ·

From start to finish

From start to finish, everything was professional and easy to deal with. I am satisfied with the outcome. Great customer service and communication.

Reply from Worthy2026-07-10

Dear JR, We are so pleased to hear that your experience with us was professional and easy from beginning to end. It's wonderful to know you're satisfied with the outcome and our customer service! Warm Regards, The Worthy Team

D
David Love · 1 review · Verified · Experienced 2026-07-08 ·

Low ball price

Good keeping informed

Reply from Worthy2026-07-09

Dear David, Thank you for your feedback! We’re glad to hear that you appreciated the updates and communication throughout the process. Keeping our customers informed is very important to us, and we appreciate you taking the time to share your experience. Best regards, The Worthy Team

A
Anonymous · 1 review · Experienced 2026-07-06 ·

Awful- Do not use this company

Awful- Do not use this company. Their communication is non-existent once they get your jewelry. They posted a picture that looks as though my piece is missing a diamond, which it was not when I sent it, and I cannot get ahold of anyone. Their assessment of the jewelry also does not match the paperwork that I have from original purchase (weight/size). They really know how to make a difficult situation even more difficult. Don't waste your time. Go to an actual, reputable jeweler.

Reply from Worthy2026-07-08

Hello! Thank you for taking the time to share your feedback. We understand your concerns and appreciate the opportunity to address them. Your item was sent to GCAL for professional evaluation as part of our standard process. GCAL grades items in their intact state, meaning the measurements provided in the report are approximate based on the item as it is set and assembled. Our Senior Support team has already reached out and is actively working with you to address your concerns and provide clarification regarding your item, the evaluation process, and any questions you may have. We appreciate the opportunity to assist and ensure your concerns are fully reviewed. Please know that we take concerns regarding jewelry condition, grading, and communication seriously, and we are committed to providing support throughout the process. Best regards, The Worthy Team

L
Lisa · 1 review · Verified · Experienced 2026-07-07 ·

Great experience

I was worried about sending in my jewelry, but the process was painless and they kept in touch with me the whole way.

Reply from Worthy2026-07-08

Dear Lisa, We're so glad to hear our communication and process made you feel at ease throughout your jewelry service. Thank you for your kind words! Best wishes, The Worthy Team

P
PAUL · 1 review · Verified · Experienced 2026-06-20 ·

Easy

Easy, professional, good result

Reply from Worthy2026-07-07

Dear Paul, We're so glad to hear you found our service easy and professional, and that you're pleased with the outcome. Thank you for your kind words! Warm regards, The Worthy Team

M
M. A. Lip · 5 reviews · Verified · Experienced 2026-07-06 ·

Very pleased with the incredible customer service!

I have been very pleased with the entire experience of selling my wedding ring. Worthy's customer service kept me appraised every step of the way as to where my ring was and what was happening which was very much appreciated. I was very happy with the amount I received, as well as the percentage taken. I feel this is a very first class operation. Thank you for making this experience so easy!

Reply from Worthy2026-07-07

Dear M.A., We are so pleased to hear about your positive experience with us! It's wonderful to know that our customer service team kept you well-informed throughout the process of selling your wedding ring. We are also delighted that you were happy with the outcome and found our operation to be first-class. Thank you for sharing your kind words; we truly appreciate your feedback. Warm wishes, The Worthy Team

A
Alison Fehling · 1 review · Verified · Experienced 2026-06-16 ·

I was apprehensive about mailing my…

I was apprehensive about mailing my diamond engagement ring but my Worthy rep communicated often and told me exactly what to expect and when. I decided to set a price above the recommended bid and it paid off.

Reply from Worthy2026-07-06

Dear Alison, We're so happy to hear that our team provided such clear communication and that your experience with us was positive. We appreciate you trusting us with your valuable item. Warm wishes, The Worthy Team

C
Carla · 3 reviews · Verified · Experienced 2026-07-06 ·

Quick pickup and thoroughly explain the…

Quick pickup and thoroughly explain the process.

Reply from Worthy2026-07-07

Dear Carla, We're so glad to hear your pickup was quick and the process was clearly explained. Thank you for your kind words! Best wishes, The Worthy Team

C
Carla · 2 reviews · Verified · Experienced 2026-07-05 ·

Everyone was very helpful from the…

Everyone was very helpful from the submission of my item to help me pricing it, to help me price it to close the sale. Thank you.

Reply from Worthy2026-07-06

Dear Carle, We're so happy to hear that our team was helpful throughout your entire selling process, from pricing to closing the sale. Thank you for your wonderful feedback! Warm regards, The Worthy Team

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