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Home & Garden

Worthy

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168 reviews

4.5168 reviews
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About Worthy

Data updated
Website
worthy.com
Category
Home & Garden
Location
United States
Status
Unclaimed
Last 12 months
168 reviews
Replies to negative
100% (13/13)
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About this business

Worthy empowers people to turn life transitions into opportunities by providing a smart and safe way to sell their jewelry. Worthy is an online marketplace for sellers looking to sell their pre-owned diamond, diamond jewelry, luxury watches, estate and heirloom jewelry. Sell Your Jewelry Explore Jewelry Value Worthy is centered around the goal to help people maximize the value of their jewelry when they are ready to sell. Common items for sale include engagement rings, diamond necklaces, diamond tennis bracelets and other statement jewelry pieces. Worthy provides services that help people sell their jewelry. Worthy works with partners such as Lloyd’s of London for insurance coverage, GIA for diamond grading reports, FedEx for shipping, to name a few of our business partners. Worthy is providing a new way to auction important jewelry.

Written by the business, not verified by us.

Is Worthy legit?

Worthy (worthy.com) has a 4.5 out of 5 rating on OK.one, based on 168 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, Product, User experience. Last updated 2026-09-03.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the supportive and helpful customer service team throughout the entire process, noting that communication is consistently prompt and reassuring from start to finish. People also mention that the online auction method is secure, highly straightforward, and makes selling valuable jewelry through the mail remarkably easy. Though some customers noted concerns regarding lower than expected final offers and limited communication after their items were successfully sold. Some reviewers occasionally experienced frustrating delays or perceived the valuation process as somewhat misleading due to substantial platform fees and disappointing initial bids.

Auto-generated from all reviews of this business. For reference only.

What people say

Easy way to sell good jewelry

This was amazingly easy, very quick acceptance, shipping and auction. The Worthy success fee was less than I expected to pay, and hands down better than its full service competitors. My item sold fast, no hiccups in the process.

Reply from Worthy2026-06-12

Dear CJ, We are so glad to hear you had such a positive experience with our service! We appreciate you highlighting the ease, speed, and value you found. Thank you for your wonderful feedback. Warm regards, The Worthy Team

he staff is very responsive and…

The staff is very responsive and informative about the process. I like that they handle all the expense of shipping both ways if necessary and provide insurance to cover the items in case of loss or theft in transit. I do, however, believe that the payment should come faster. My rings sold on May 18th and did not receive payment until June 9th.

Reply from Worthy2026-06-12

Dear Andrea, We appreciate your positive feedback regarding our team's responsiveness and our shipping and insurance policies. We acknowledge your concern about the payment timeline and are always working to improve our processes for faster transactions. Best regards, The Worthy Team

There was a high level of communication…

There was a high level of communication at each point in the process and when I had questions and concerns the team followed up quickly. Payment does take some time, so if you’re looking for a quick financial fix this is not for you. If you’re looking for a fair price for your jewelry and have time to allow for a legitimate process, then I recommend Worthy.

Reply from Worthy2026-06-12

Dear Lauren, We are so glad to hear you found our communication and follow-up quick and helpful. We appreciate your understanding regarding the payment timeline and your recommendation. Thank you for your valuable feedback! Warm regards, The Worthy Team

The second ring I sent in was from the…

The second ring I sent in was from the same named brand authentic collection. Price paid on it was 2499.00 offer 175.00 . Less than 5 percent. Company is saying false things when they say they give more than pawn shops. Told them to ship it back-I wonder how long that will take. Very disappointed in this company.

Reply from Worthy2026-06-12

Dear Hudnala, Thank you for sharing your feedback. We are sorry to hear that your experience did not meet your expectations. As a resale marketplace, our valuations are based on current market demand and resale value, which can differ significantly from original retail purchase prices. While branded jewelry can often perform well, not all designer or branded pieces have strong demand in the secondary market at a given time. Additionally, gemstone jewelry generally needs to feature a center gemstone of at least 2 carats or larger to meet current buyer demand and platform eligibility requirements. We understand that receiving an offer that is lower than anticipated can be disappointing. For this reason, our sellers are never obligated to accept an offer and may choose to have their item returned. Once a return request is processed, our standard return timeframe is approximately 7–10 business days. We appreciate you giving our service an opportunity and wish you the very best in finding the sales avenue that best suits your expectations. Best regards, The Worthy Team

Final auction price disappointing.

Reply from Worthy2026-06-11

Dear CT, Thank you for taking the time to share your feedback. We understand that the final auction price may have been lower than you had hoped, and we recognize that selling a piece of jewelry can be both a financial and emotional decision. One important factor to keep in mind is the difference between retail value and resale value. Retail prices often include significant markups associated with manufacturing, branding, marketing, and traditional retail overhead. In the secondary market, jewelry is valued based on current demand, market conditions, and what qualified buyers are willing to pay at the time of sale. As a result, resale values are frequently lower than original purchase or appraised retail values. Our auction platform is designed to create competitive bidding among professional buyers, helping sellers achieve the strongest market-driven offer available at that time. While we understand the final result was disappointing, we appreciate that you carefully considered your options and ultimately chose to accept the highest bid presented. Thank you for giving us the opportunity to assist with your sale. We truly appreciate your trust throughout the process and wish you all the best moving forward. Best regards, The Worthy Team

Pretty good experience

Easy to deal with and customer service was great, but the only reason I might give them four stars instead of five stars is that they seem to keep back the payment until the last possible day. Their website states that payment can take up to 14 days and they took it all, which makes me wonder whether this is a policy.

Reply from Worthy2026-06-11

Dear Vanessa, We appreciate your positive feedback on our customer service. We understand your concern regarding payment timing and will review our processes to ensure clarity and efficiency. Your input is valuable. Best regards, The Worthy Team

I’ve never sold jewellery or indeed…

I’ve never sold jewellery or indeed anything through online auction so was quite sceptical. Worthy is 100% the real deal and have now sold two pieces of mine that I no longer wear. They kept me apprised of every detail as the sale progressed. I will definitely use them again.

Reply from Worthy2026-06-10

Dear Joanne, We are so pleased to hear you had such a positive experience selling your jewelry with us! We appreciate you trusting us with your valuable pieces and are glad we could keep you informed throughout the process. Thank you for your kind words; we look forward to assisting you again. Warm regards, The Worthy Team

I loved the prompt and personal…

I loved the prompt and personal experience - top notch. However, waiting about 3 (calendar) weeks to get paid is way out-of-step with today's payment processing standards and expectations. Hiding behind all this "verification" nonsense so you can earn the float is rather obvious. You should be at 3 to 5 business days, and, in some cases, if that's possible, at least a portion of the payment is sent, says 20%. Other businesses do this. Thanks, Bill

Reply from Worthy2026-06-08

Dear Bill, We appreciate your positive feedback about your personal experience. We also acknowledge your concerns regarding payment processing times. We are actively reviewing our procedures to improve efficiency and meet expectations for quicker transactions. Best regards, The Worthy Team

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