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Home & Garden

Worthy

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168 reviews

4.5168 reviews
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About Worthy

Data updated
Website
worthy.com
Category
Home & Garden
Location
United States
Status
Unclaimed
Last 12 months
168 reviews
Replies to negative
100% (13/13)
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About this business

Worthy empowers people to turn life transitions into opportunities by providing a smart and safe way to sell their jewelry. Worthy is an online marketplace for sellers looking to sell their pre-owned diamond, diamond jewelry, luxury watches, estate and heirloom jewelry. Sell Your Jewelry Explore Jewelry Value Worthy is centered around the goal to help people maximize the value of their jewelry when they are ready to sell. Common items for sale include engagement rings, diamond necklaces, diamond tennis bracelets and other statement jewelry pieces. Worthy provides services that help people sell their jewelry. Worthy works with partners such as Lloyd’s of London for insurance coverage, GIA for diamond grading reports, FedEx for shipping, to name a few of our business partners. Worthy is providing a new way to auction important jewelry.

Written by the business, not verified by us.

Is Worthy legit?

Worthy (worthy.com) has a 4.5 out of 5 rating on OK.one, based on 168 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, Product, User experience. Last updated 2026-09-03.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the supportive and helpful customer service team throughout the entire process, noting that communication is consistently prompt and reassuring from start to finish. People also mention that the online auction method is secure, highly straightforward, and makes selling valuable jewelry through the mail remarkably easy. Though some customers noted concerns regarding lower than expected final offers and limited communication after their items were successfully sold. Some reviewers occasionally experienced frustrating delays or perceived the valuation process as somewhat misleading due to substantial platform fees and disappointing initial bids.

Auto-generated from all reviews of this business. For reference only.

What people say

Easy way to get rid of jewelry

It was very easy to work with them. They make everything easy to understand. Every step of the process is explained to you as it's happening with a timeline of how long each step will take. I appreciated the communication from all of their team members that I communicated with. I do think the value for my ring was low considering what it's been appraised for and what I know I paid for it, however, I do understand jewelry devaluing, and I took the auction price anyways just to be done with the ring but I do think they undervalue the price to the customer. I would cautiously recommend this company.

Reply from Worthy2026-06-08

Dear Ashley, We appreciate your positive feedback regarding our communication and clear process. We acknowledge your concerns about the valuation of your ring and understand your perspective on jewelry devaluing. We continually review our pricing to ensure fairness for our customers. Best reards, The Worthy Team

Helpful, Knowledgable and EASY

Very easy process from start to finish. The staff was very easy to work with and they were there to help every step of the way. Customer service is top notch. Would definitely recommend and will use again for future items.

Reply from Worthy2026-06-04

Dear Lindsay, We are so glad to hear you had such a positive experience with our team and found the process easy. We appreciate your kind words and recommendation! Best wishes, The Worthy Team

Legit service

Legit service, didn’t get as much as I had expected but I’m sure most customers say that. Process was quick except for receiving payment. That took a good 2-3 weeks. But that’s ok. I knew it was a slower service than pawning but you get more in the long run money wise. Good communication. Would recommend.

Reply from Worthy2026-06-05

Dear Ann, Thank you for taking the time to share your experience and recommendation. We’re delighted to hear that you found the process quick and that our team kept you informed throughout your sale. We understand that many sellers have expectations about the value of their jewelry, and we always work to achieve the strongest possible outcome through our competitive marketplace. Our goal is to provide a transparent, secure, and convenient selling experience while connecting items with a network of professional buyers. Thank you again for your feedback and for choosing Worthy. We truly appreciate your trust in our service and are grateful for your recommendation. Warm regards, The Worthy Team

Worthy never followed through with their scheduled appt

I reached out to them and provided and appraisal for a ring that I wanted to sell. They setup a time to make a phone call with one of their reps at 10:15 am and I received several text reminders. They NEVER called and I waited 2 hours and then reached out to them with no response. I emailed them rep that was supposed to call me and she never responded and then I got a "cancelled" email 2 hours after the appointment. No one has ever followed up or explained why it was cancelled. Will not use them going forward.

Reply from Worthy2026-06-03

Hello John, Thank you for sharing your experience. We sincerely apologize for the frustration and inconvenience caused by the missed appointment and the lack of communication surrounding its cancellation. After reviewing the situation, we found that the appointment was canceled because the item you were interested in selling did not align with the current demand within our marketplace. However, we recognize that this decision should have been communicated to you promptly and clearly. We understand how disappointing it must have been to wait for a scheduled call, especially after receiving multiple appointment reminders. Providing timely communication and a positive customer experience is important to us, and we regret that we fell short in this instance. Your feedback highlights an area where we can improve our internal processes to ensure customers receive updates and explanations without delay. We appreciate you taking the time to share your concerns and are sorry that your experience did not reflect the level of service we strive to provide. Best regards, The Worthy Team

It was a success and easy!

It was simple, I received an amount that was pleasing to me, and they are very professional and timely! Very happy!

Reply from Worthy2026-06-04

Hello Cori, We are so pleased to hear you had such a positive experience with us! Your kind words about our professionalism and timeliness are truly appreciated. Best regards, The Worthy Team

Fantastic

Fantastic! I received regular communication during the process every step of the way, they recommended an auction price and I had the choice to accept it or change it, it sold more quickly than anticipated and I got paid in the time frame they said I would. I’d do it again!

Reply from Worthy2026-06-01

Hello Marcy, We're so glad to hear about your fantastic experience and that everything exceeded your expectations! We appreciate your kind words. Kind regards, The Worthy Team

Easy way to sell your ring!

Every associate I spoke with was friendly and knowledgeable. The website during the auction was easy to use. The process of shipping etc was pretty quick. However, I wish they would’ve taken out less of the fee and that it would have hit my account sooner. Very trustworthy business and I would recommend to others.

Reply from Worthy2026-06-01

Hello Meg, We're happy to hear you found our associates friendly and knowledgeable, and our website easy to use! We appreciate your feedback regarding fees and payout timing, and we are always looking for ways to improve our processes. Thank you for your recommendation. Best regards, The Worthy Team

The process went smoothly

The process went smoothly. The shipment of my jewelry was quick and easy. The process of getting the jewelry ready for auction took a while, but I understand the process. My jewelry didn’t sell at the auction, but Worthy contacted the high bidder and made the sell. I feel like it took too long to get my money. Worthy said it could take 7-12 business days and it actually took 15 business days to complete the payment. Overall I believe it was a good decision to have them sell my jewelry.

Reply from Worthy2026-05-28

Hello Jim, We appreciate you sharing your experience with us. We are pleased to know that the overall process was positive and that we were able to facilitate the sale of your jewelry. We acknowledge your feedback regarding the time it took to receive your payment and understand your frustration with the delay beyond our estimated timeframe. We are always working to improve our processes. Best regards, The Worthy Team

told about Worthy from a friend

told about Worthy from a friend. I really needed funds and hated to part with my wedding set but my husband had passed away and I decided to bite the bullet and sell my set. Worthy was GREAT. Got me the most I could expect. I know if I took the set to a pawn shop I would not get much at all. Worthy was professional, great at communication, appraising, etc. Highly recommend them. Their fee was very resonable.

Reply from Worthy2026-05-28

Hello Sandy, We truly appreciate you sharing your experience and kind words. It means a lot to us that we could assist you during such a difficult time and provide a positive outcome. We are glad our services met your expectations. Warm regards, The Worthy Team

very quick transaction.no hassles to…

very quick transaction.no hassles to speak of. You made so simple and easy. Item was sent, professionally appraised, gave the asking price. Item was sold in a few days. Best of all, funds was in my account in an unbelievable few days. This was outstanding, quick, honest transaction. Worthy staff are considerate, cooperative and very knowledgeable. I would recommend doing business with Worthy bob racine

Reply from Worthy2026-05-28

Hello Bob, We are so pleased to hear about your positive experience with us! We truly appreciate your kind words regarding our efficient process and helpful team. Thank you for recommending us. Best wishes, The Worthy Team

Great Company, Great Experience

Great company, great communication, mostly by email and texting. I was a little leery about how this process works but it went great for me and I was able to watch the real time auction bids to boot!

Reply from Worthy2026-05-26

Hello Reenie, We're so glad to hear you had a great experience with our communication and the real-time auction bids! Thank you for your positive feedback. Best wishes, The Worthy Team

I struggled but the ladies saved me.

I struggled with some of the technical issues- types of picture file savers etc by the ladies at Worthy helped me through them. I was very pleased with how they handled my first transaction- I am now pursuing more of them.

Reply from Worthy2026-05-26

Hello William, We're so glad our team could assist you with the technical aspects of your transaction. We appreciate your positive feedback and look forward to helping you with future transactions. Warm regards, The Worthy Team

great communication.

Reply from Worthy2026-05-26

Hello Jon, Thank you for your kind review! We truly appreciate you taking the time to share your experience with Worthy. Providing clear, timely communication throughout the process is extremely important to us, and we're delighted to hear that our team met your expectations. It was our pleasure to assist you, and we're grateful for the opportunity to help with your jewelry sale. Thank you again for choosing Worthy. We wish you all the best and hope to have the opportunity to serve you again in the future. Kind regards, The Worthy Team

The company kept me up to date on the…

The company kept me up to date on the sale of my item as well as the payout when the auction was complete. Very friendly and knowledgeable from the start of the process to the end sale.

Reply from Worthy2026-05-26

Hello Karen, We are so pleased to hear about your positive experience with us! We always aim to keep our customers informed and provide friendly, knowledgeable service. Thank you for your kind words. Best wishes, The Worthy Team

Worthy is excellent to deal with

I was really surprised how efficiently & effectively Worthy communicated with me. From the box i received initially to send Mom's wedding rings to them to all the communications i received from them; to the selling to then paying me for the rings. Every minute Worthy was there to support me. The quality of service was like i used to get 20 to 30 years ago. Thank you Worthy !

Reply from Worthy2026-05-22

Hello Pam, We are so glad to hear that our communication and service met your expectations throughout the process. It's wonderful to know we could provide a positive experience. Thank you for your kind words. Best wishes. The worthy Team

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