was made easy to understand which made…
was made easy to understand which made the test easy to pass. great job
Reply from 360training2026-07-21
We're so glad our clear explanations helped you pass with ease! Thank you for your wonderful feedback.
About 360training
Data updated- Website
- www.360training.com
- Category
- Education & Training
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 204 reviews
- Replies to negative
- 78% (63/81)
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About this business
Get certified for your job and easily meet employer and government regulations with online courses from 360training.
Written by the business, not verified by us.Is 360training legit?
360training (www.360training.com) has a 3.3 out of 5 rating on OK.one, based on 204 user reviews collected here. It is listed under Education & Training and its reputation is mixed. Opinions are polarized: 55% rate it 4 stars or higher while 36% give 1 star; The business has replied to 78% of negative reviews; Reviews mostly discuss User experience, Product, Customer service. Last updated 2026-08-12.
What reviewers say
AI generatedMost reviewers were somewhat happy with their experience overall. Consumers generally find the online courses informative, easy to follow, and very convenient for completing required professional training at their own pace. Many people appreciate the clear curriculum structure and the ability to access learning materials from multiple devices without any trouble. Some reviewers were not happy with customer support responsiveness and technical glitches encountered during their online training sessions. A few people also mentioned difficulties with website navigation, strict session timers, and unexpected disruptions while taking tests. Additionally, several users experienced frustrating delays in receiving their official course certificates after successful completion.
Auto-generated from all reviews of this business. For reference only.What people say
Horrible Online Proctoring and Support
Horrible Online Proctoring and Support The online proctoring system is the biggest problem - if you don't have an amazing connection, be prepared to be denied after waiting hours in-queue for an avaliable proctor. Also, given that we pay for a proctored exam, there isn't much excuse for the terrible wait times that are delivered. The most fusturating part is that with any technical error, you have to restart at the back of the queue, which can take hours to complete - only to have another issue and have to start again. Tech support hides behind all of their rules, so no use asking them for help, advice, or a better route. Last point - Concerning the "Health Safety Manager" training - The State of Nebraska DHHS requires it for their restaurant managers - it is ok and affordable but it's very excessive for what they require from a compliance standard. Also, there are a number of wrong answers in the quiz sections - needs to be fixed.
Reply from 360training2026-07-21
We appreciate you taking the time to share your detailed feedback regarding your proctoring experience and the Health Safety Manager training. We are truly concerned to hear about the significant difficulties you encountered with our online proctoring system, particularly the extended wait times and the frustration of restarting the queue due to technical errors. We understand how disruptive and disheartening this must have been, especially when preparing for an important exam. Your comments about the technical support and the perceived rigidity of our rules are also very important to us, and we are reviewing our processes to ensure we provide more effective assistance. Furthermore, we acknowledge your points about the Health Safety Manager training, including its suitability for compliance standards and the reported inaccuracies in the quiz sections. We are actively investigating these issues to make necessary improvements. Your insights are invaluable as we work to enhance our services for all users.
Good value for the price
Good value for the price. Able to proceed at my rate. Not tied to a classroom.
Reply from 360training2026-07-21
We're so glad you appreciate the flexibility and value we offer. It's wonderful to know you can learn at your own pace!
I never received my osha card in the…
I never received my osha card in the mail
Reply from 360training2026-07-21
Hi Dion, Thank you for letting us know about the issues with the delivery of your OSHA card. We are very sorry that you had a negative experience. We would appreciate the opportunity to work directly with you on a speedy resolution. If you would not mind, can you send us an email at [email protected] with the best way to reach you? We look forward to hearing from you and resolving this situation.
Unable to Take Exam After Three Proctoring Attempts
I would not recommend 360Training / Learn2Serve based on my experience. I completed the course and attempted to take the Food Protection Manager Certification Exam three separate times, but I was unable to connect with a proctor after waiting in the queue. On my latest attempt, I was still waiting at queue position 14, and then I received an email saying support/proctor service was outside office hours and that I should disconnect. My course is expiring Monday, and this issue is not due to me failing to complete the course or missing the exam. I made multiple good-faith attempts to take the test, but their proctoring system and availability prevented me from doing so. For a paid certification course, this process has been extremely frustrating and unreliable. If a company is going to require online proctoring, they need to actually provide access to a proctor during the exam process. I would strongly recommend looking elsewhere for certification.
Reply from 360training2026-07-21
Hi Christopher, Thank you for your feedback. We are sorry about the problems you experienced with your training course. We strive to provide a positive training experience and would like the opportunity to resolve your issues. If you would not mind, can you email [email protected] with the best way to reach you? We look forward to assisting you further.
Very good presentations and presenters.
Reply from 360training2026-07-21
We are so glad to hear that you enjoyed the presentations and found our presenters to be very good. We appreciate your kind words!
around 70 learners had completed their…
around 70 learners had completed their OSHA-10 training, but none of them received their DOL cards. Technical support ignored my multiple emails. Not sure if Trustpilot blocks my reviews.
Reply from 360training2026-07-21
Hi ZA, Thank you for your feedback. We are sorry about the problems you experienced with your training course. We strive to provide a positive training experience and would like the opportunity to resolve your issues. If you would not mind, can you email [email protected] with the best way to reach you? We look forward to assisting you further.
Terrible experience
Terrible experience. Got to 39 hours completed and had to start over. Customer service was not helpful and basically did nothing. I had to start over the whole course.
Reply from 360training2026-07-21
Hi Chris, Thank you for your feedback. We are sorry about the problems you experienced with your training course. We strive to provide a positive training experience and would like the opportunity to resolve your issues. If you would not mind, can you email [email protected] with the best way to reach you? We look forward to assisting you further.
I would not even give 1 star
I would not even give 1 star. Waited 3 hours for proctor and when I was finally connected, the exam window was closed without my consent. Take your money elsewhere
Reply from 360training2026-07-21
Hi Jessica, Thank you for your feedback. We are sorry about the problems you experienced with your training course. We strive to provide a positive training experience and would like the opportunity to resolve your issues. If you would not mind, can you email [email protected] with the best way to reach you? We look forward to assisting you further.
Great material
Reply from 360training2026-07-21
Hi Gracie, Thank you for leaving feedback. We appreciate learning when our customers have a great experience!
Professionals should not be held up by…
Professionals should not be held up by your ideas and timing. Your program needs different levels and an option to test out. It feels like you're trying to get more $ out of tricky questions.
Reply from 360training2026-07-21
Hi Kris, Thank you for your feedback. We are sorry about the problems you experienced with your training course. We strive to provide a positive training experience and would like the opportunity to resolve your issues. If you would not mind, can you email [email protected] with the best way to reach you? We look forward to assisting you further.
Rip-Off Worthy?
Paid for OSHA-10 Construction course online and have not received my DOL card in the mail in over a month. I purchased course the second week of May, finished course in 13 hours because I was reading and taking notes. Passing rate of 91% and completed survey at the end of the course and still nothing in the mail. I have sent two emails concerning this and not one response. This appears to be a rip-off from my position because I am not happy with the results I have been given.
Policy not acceptable to professional…
Policy not acceptable to professional in industry. Will not work with your needs for training.
Reply from 360training2026-07-21
Hi Kevin, Thank you for your feedback. We are sorry about the problems you experienced with your training course. We strive to provide a positive training experience and would like the opportunity to resolve your issues. If you would not mind, can you email [email protected] with the best way to reach you? We look forward to assisting you further.
This training program is a joke
This training program is a joke, 30 Hour OSHA, kicks you out right in the middle of testing, because of a ridiculous 7.5 hour seat time crap, I'm sitting at 37.5 hours and haven't completed it. I have been pushing the next button as soon as it would let me. They cover the same subject over and over, and this training is not 30.25 hours they lie about that. I do not recommend using this program.
Reply from 360training2026-07-21
Hi Stephen, Thank you for your feedback. We are sorry about the problems you experienced with your training course. We strive to provide a positive training experience and would like the opportunity to resolve your issues. If you would not mind, can you email [email protected] with the best way to reach you? We look forward to assisting you further.
The course material was good
The course material was good, but navigating was unclear, resulting in redoing several sections unintentionally. The #1 complaint is computer generated voice. I will never take a class that is read by a simulated voice.
After completing the course
After completing the course, they sent me the first card two months later, maybe three, I don't remember, but they never sent me the last scholarship for scaffolding, which I came for a year ago and paid all the money as it should be.
Helping meet goals and getting…
Helping meet goals and getting certification
It was very easy.
It was very good process
It was very good process. I was nervous of not completing in the time allowed but it worked out.
Lousy Content
Poor layout
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