The content was valuable
The content was valuable, but training took longer to complete than expected.
Reply from 360training2026-07-21
We're glad the content was valuable. We understand your time is important and will review our training duration.
About 360training
Data updated- Website
- www.360training.com
- Category
- Education & Training
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 204 reviews
- Replies to negative
- 78% (63/81)
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About this business
Get certified for your job and easily meet employer and government regulations with online courses from 360training.
Written by the business, not verified by us.Is 360training legit?
360training (www.360training.com) has a 3.3 out of 5 rating on OK.one, based on 204 user reviews collected here. It is listed under Education & Training and its reputation is mixed. Opinions are polarized: 55% rate it 4 stars or higher while 36% give 1 star; The business has replied to 78% of negative reviews; Reviews mostly discuss User experience, Product, Customer service. Last updated 2026-08-12.
What reviewers say
AI generatedMost reviewers were somewhat happy with their experience overall. Consumers generally find the online courses informative, easy to follow, and very convenient for completing required professional training at their own pace. Many people appreciate the clear curriculum structure and the ability to access learning materials from multiple devices without any trouble. Some reviewers were not happy with customer support responsiveness and technical glitches encountered during their online training sessions. A few people also mentioned difficulties with website navigation, strict session timers, and unexpected disruptions while taking tests. Additionally, several users experienced frustrating delays in receiving their official course certificates after successful completion.
Auto-generated from all reviews of this business. For reference only.What people say
Great experience
Ready to use. Great customer service.
Reply from 360training2026-07-21
We're so glad to hear you found our product ready to use and appreciated our customer service. Thank you for your kind words!
I signed up for a required government…
I signed up for a required government training program for my new job. The timeline offered was 90 days from the enrollment date. Yes, I am fully aware I agreed to the timeline; however, when I asked for an extension I was denied. We are all professionals and we are all working on deadlines. To have a training course refuse to assist is ridiculous. I take full responsibilty for my error, but DO NOT use this service. And trying to get a customer service agent is impossible.
Reply from 360training2026-07-21
We appreciate you sharing your experience and feedback regarding the training program and the extension request. We understand your frustration with the timeline and the difficulty you encountered reaching customer service. We are reviewing our processes for extension requests and improving accessibility to our support team to better assist professionals like you. Your input is valuable as we work to enhance our services.
Absolutely horrible site
Absolutely horrible site! User unfriendly. Would like talk to a human!!!!!! How many times do I need to change my password? Ridiculous. Still don't have the course I paid for.
Reply from 360training2026-07-21
We are sorry to hear about the difficulties you've experienced with our site and accessing your course. We understand your frustration regarding password changes and the course not being available. We are actively looking into these issues to improve our user experience.
I've reached out multiple times to get…
I've reached out multiple times to get my food handlers card, to no avail. It never showed in the mail, and any staff i was in contact with, just redirected me to the places i had started. I payed for the classes and card and have nothing to show.
Reply from 360training2026-07-21
We sincerely apologize for the difficulty you've experienced in receiving your food handlers card. We understand your frustration and are actively looking into why this occurred.
Not impressed
Paid $40 dollars for food handler's permit class, I passed the test but the certificate I received shows the expiration date as less than a month away. I'm still waiting for customer support to get back to me and fix this...
Reply from 360training2026-07-21
Hi Alex, Thank you for your feedback. We are sorry about the problems you experienced with your training course. We strive to provide a positive training experience and would like the opportunity to resolve your issues. If you would not mind, can you email [email protected] with the best way to reach you? We look forward to assisting you further.
Awesome
Easy to use!!
Reply from 360training2026-07-21
Hi Christy, Thank you for leaving feedback. We appreciate learning when our customers have a great experience!
It was easy to read and learn
It was easy to read and learn. As I recall there were some things that could have been taken a little deeper. Also, I would like to see a portion or a separate module for use of gloves, why, how, when to change, how often to change, etc. I took this training 1 year ago.
Reply from 360training2026-07-21
We appreciate your feedback on the training's depth and your excellent suggestion for a dedicated module on glove usage. We are always looking to enhance our content and will certainly consider your valuable input for future updates.
Easy to understand and test is good…
Easy to understand and test is good questions that can understand as well.
Reply from 360training2026-07-21
We're so happy to hear that you found the content easy to understand and the questions helpful. We appreciate your positive feedback!
Great experience
The training moved along at a fast pace and was easy to login to lessons from multiple devices - I love that !
Reply from 360training2026-07-21
We're so glad to hear you found the training engaging and appreciated the ease of accessing lessons across devices! Your positive feedback means a lot to us.
Great
I give 5 stars
Reply from 360training2026-07-21
We are truly grateful for your wonderful 5-star rating! We are so pleased to know that you had such a positive experience with us. Your feedback means a lot to our team.
On the front end it was great
On the front end it was great, simple and easy. I ordered 6/18/26 a class that same day my job path changed, I didn’t need the cert to get hired, the company would handle. The next day I followed the policy for refunds, I had not started the class, hadn’t taking a test and it was under the 72hr limit, I sent an email with a copy of the order, received an acknowledgment of the email. Since then I have sent follow up emails same request, they give me options like a different class etc…. At one point I called was shuffled around, I was even dropped from the call, called again, was put on hold and the person came back and acknowledged that my original email was received. More emails sent and acknowledged with same responses, this morning I received an email saying that since I haven’t responded the case is closed.
Reply from 360training2026-07-21
We appreciate you sharing your experience with us. We sincerely regret any frustration and inconvenience our refund process has caused you. We understand your concern regarding the difficulty in processing your refund request, especially after following our stated policy and receiving acknowledgments. We are actively reviewing your case to understand where the communication breakdown occurred and to ensure a more streamlined resolution. Your feedback is invaluable as we continuously work to improve our services and customer support. Please reach out to us at [email protected].
Very good service to get maneger…
Very good service to get maneger certification
Reply from 360training2026-07-21
We're so glad to hear that our service was helpful for your manager certification! Thank you for your wonderful feedback.
Easy to Learn Listen,Read.
Reply from 360training2026-07-21
We're glad to hear that you found it easy to learn, listen, and read. We appreciate your positive feedback.
More expensive than most and widely…
More expensive than most and widely difficult to work with. The courses are subpar and barely educate. Can't find a number to speak to an actual person and the "people" you text with can never seem to help you. Horrible platform, go find another company to deal with. DON'T WASTE YOUR TIME WITH THEM!!
Reply from 360training2026-07-21
We appreciate you sharing your candid feedback regarding your experience with our platform and courses. We are truly sorry to hear that we did not meet your expectations and that you encountered issues with our support. We are actively reviewing our course content and communication channels to make improvements.
Helpful advice
Easy to follow along, very informative
Reply from 360training2026-07-21
We're so glad you found the information easy to follow and informative. We appreciate your positive feedback!
The training was great
The training was great! Online courses that are easy to take and provide all the correct information. If I need to take a class again, I will be using 360 training.
Reply from 360training2026-07-21
We're so glad to hear you found our online courses easy to use and informative! We appreciate your kind words and look forward to welcoming you back for future training needs. Thank you for your positive feedback!
I able to learn through this website in…
I able to learn through this website in order to use these knowledge in my real job.
Reply from 360training2026-07-21
We are so glad our website has been a valuable resource for you to apply knowledge directly to your real job. We appreciate your positive feedback!
Super easy to understand
Super easy to understand. Graphics were super!
Reply from 360training2026-07-21
We're so glad you found it easy to understand and enjoyed the graphics! Your positive feedback truly makes our day.
Absolute trash training company
Absolute trash training company. My employee was never able to login despite repeated attempts by myself through the manager's portal and himself trying to log in on his end. Customer support was useless and I couldn't get a refund as it had been 5 days instead of 3 days for refund processing. I would not reccomend this company purely based on their access issues and lack of support.
Reply from 360training2026-07-21
We are truly sorry to hear about the difficulties your employee experienced with logging in and the frustration this caused, especially with the refund process. We understand how important seamless access is for training. We are actively investigating the access issues and reviewing our support procedures to prevent similar situations in the future. Your feedback is invaluable as we work to improve our services.
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