Supplier doesn't facilitate what's…
Supplier doesn't facilitate what's required for clearance Up to now no invoice was sent and FEDEX needs it.
About Alibaba.com
Data updated- Website
- www.alibaba.com
- Category
- Shopping & Fashion
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 481 reviews
- Replies to negative
- 52% (198/382)
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About this business
Alibaba.com connects buyers and suppliers from around the world
Written by the business, not verified by us.Is Alibaba.com legit?
Alibaba.com (www.alibaba.com) has a 3.0 out of 5 rating on OK.one, based on 949 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 52% of negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-10-24.
What reviewers say
AI generatedMost reviewers were somewhat happy with their experience overall. Consumers frequently highlight the smooth purchasing process, highly efficient communication with suppliers, and consistently good product quality across all multiple orders. Many buyers also deeply appreciate the helpful support provided by agents, secure packaging, and reliable tracking services. However, some customers also noted significant issues with severely delayed shipments, unsealed boxes, and missing components. People additionally mentioned receiving defective items, encountering unhelpful sellers, and facing difficult obstacles when requesting refunds or resolving disputes. Others expressed deep frustration regarding inadequate customer assistance when serious problems suddenly arose with their valuable purchases.
Auto-generated from all reviews of this business. For reference only.What people say
I’m sorry to do this as normally rave…
I’m sorry to do this as normally rave about the food. My chicken shish was burnt and dry and being very thin pieces that made it even worse and unfortunately had to go in the bin. The donor kebab was greasy and the chips were barely cooked. Not your usual standard guys.
Great with proveedor, not with Alibaba shipping
Great with the proveedor, but hard to comunícate with Alibaba recommended shipping service and at the end cost a little more even with $10 discount. If they fix that will be a easy 5
My package was exactly what i ordered…
My package was exactly what i ordered and i was able to receive it.
Reasonably clear and straight forward…
Reasonably clear and straight forward just felt I could have been informed better about expected arrival time of the product. The system of extending the delivery confirmation was also a little confusing. Alababa is also giving me a little too many spam e-mails.
Garden Rooms need improving
Stayed for a week 18-25 June - on arrival lobby/reception was spotlessly clean as was the walk to our room through the grounds - everything looked immaculate. We arrived at our room to find it was like visiting your great, great granny - very dated dark furniture but clean enough. Had a problem with the electrics one night with sockets smoking so were moved early hours of the morning. Again another very dated room. Food during Eid was not to our liking but once Eid finished it was very enjoyable! The animation staff were excellent at getting people to join in - particularly Mia and Lily - they were lovely girls so friendly yet professional. The 2 lads were good too and really got into it! Visited the shops across the road at Sun City and wished we hadn’t - the men will not leave you alone and don’t like the word No!! Put us off going out again which was a great shame as we had money to spend there. Bar staff and restaurant staff were all lovely and keen to serve you. Only downside is pool staff asking for money - you don’t come away to be hastled. Would we return? Probably not to a garden room would need to see what the other rooms look like before committing. Late room checkout not bookable which was a great shame as we weren’t picked up until 1830 this would be another contributary factor to whether we’d return or not
Spelling mistake on all the boxes
Spelling mistake on all the boxes, the box quality was lost as supplier had to print and paste a sticker to cover up the spelling mistake. Quality was good, printing was good, but silly mistake made the whole shipment suffer. Asked for a good discount since the mistake was from the supplier side, but got a very very insignificant amount and they covered up the spelling mistake with another printed sticker.
Transparency and guidance
Hotel is nice
Hotel is nice, food isn’t great it’s repetitive everyday. Animation team are great especially the 2 girls Mia and Lilly they are friendly, polite always getting people involved to participate in the activities and also made me feel comfortable and safe when i went out with the animation team.
Good market place
Good market place. You can find almost anything on this site at reasonable prices.
good service
graet service
Communication need to be more clear by…
Communication need to be more clear by sellers, unable to order small quantities when the product is new for the customer. Samples freight to expensive.
Overall experience has been good with…
Overall experience has been good with Alibaba so far.
assurance 5 star
easy find easy buy with assurance
Better Customer's Review and Feedback
I like the way you breakdown the product review against each line item purchased - to make it more meaningful. Keep up the good words.
Great service great product
Their customer support offered a replacement model; the initial Optimus 2's RAM/Rom specifications were kinda dated 3 years.Product offered was more current and therefore more acceptable than what initially desired... The items' cameras werent as specialized as the optimus, but all in all the company customer service was good.
Difficult to find what you are looking…
Difficult to find what you are looking for.
Some difficulties but finally received
There was a changement concerning the one who has taken care of me and it has been difficult at the beginning but they have finally understood me and had a look on the agreement I had had before. I have received all my products before the date to make up for the delay caused by Chinese New Year; not perfect packaging, we received some loose parts that had to be repaired by ourselves Good quality but the service could be improved
Fake Pricing
Fake Pricing. The suppliers list very low prices with specific MOQs just to get you to inbox them. Then once you message them, the prices are way higher for the same listed MOQs.
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