Engagement rings, wedding rings, diamonds, loose diamonds and diamond jewelry online at Brilliance. Exceptional quality, selection and pricing.Specialties:Women's & Men's Engagement Rings
Written by the business, not verified by us.Brilliance.com (www.brilliance.com) has a 4.9 out of 5 rating on OK.one, based on 157 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-04.
Reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the stunning jewelry quality, effortless website navigation, and remarkably affordable pricing compared to other competitors active in the market today. Consumers also note the exceptional customer support and remarkably helpful representatives who guide them patiently throughout the entire custom design and purchasing process. Some reviewers were not happy with certain physical details, specifically mentioning defective backings or disappointing expectations regarding the actual appearance of custom settings. A few people also experienced frustrating communication issues, noting delayed responses or confusing follow-ups from customer care representatives during their orders.
Auto-generated from all reviews of this business. For reference only.They were so smooth to work with. Easy to get ahold of. Efficient. The ring is better than we even imagined!!! My wife was shocked at the size and the price is literally unbeatable. They even switched the free gift for me so my daughter could have diamond earrings🥹
We are happy to know that you had great buying experience with us. Thank you for your order, Blaine. We can't wait to serve you again in the future!
That is perfect! Thank you for choosing us, Christian!
The website made the selection process so easy. Was able to order exactly what I wanted. The ring itself was gorgeous my fiancée loved it and is constantly getting compliments about how pretty it is.
Hi Daniel! We are so happy of your feedback on our website. Thank you so much for purchase and support!
My first experience with Brilliance and it was top notch! My diamond expert was extremely helpful and patient while deciding on the perfect diamond. The ring craftsmanship was excellent and turned out beautifully. My Fiancée absolutely loved it. I would not hesitate to recommend Brilliance for your engagement ring purchase!
Thank you for your kind words, Robert. Your feedback is truly appreciated!
Thank you so much your support!
Everything was great order came fast and it was easy to order. The ring is perfect
Thank you for choosing our ring for such a special moment. We're delighted to know you love it!
Fantastic group and I was very impressed with the level of detail. The Rings are beautiful and the presentation and shipping are top notch I would like to give a special thanks to Johnathon for his service and support
Your feedback makes us very happy, Gilbert! Thank you so much for being one of our amazing clients!
I had a great experience with Brilliance. The customer service was great and helped me pick out the exact ring I was looking for.
We truly appreciate your kind words, Jake! We are thrilled to hear that the ring exceeded your expectations. Thank you for choosing Brilliance!
Brilliance did a fantastic job on my wife’s engagement and wedding band.
Hi Taylor! Thank you for the trust you've placed in us. Looking forward to serve you again!
They made everything so great and easy. Along with a very cost effective way to get a ring. It cut out a lot of the local jeweler fees and you get a high quality product with less costs.
Thank you for taking the time to provide us with your valuable feedback, Jani. We are always excited to serve you!
In the age of everything online and AI chatbots, I was super happy to connect with a real customer service representative online: Scott. Not only did Scott answer my three specific questions, but he swayed me from ordering from a different only vendor by demonstrating excellent familiarity and knowledge of Brilliance's products. Even better -- Scott's recommendations yielded exactly what I was looking for -- and before tax, was nearly $800 cheaper than the other vendor's offering! I have a new favorite online jeweler. Thanks, Brilliance!
We are so glad to know that you love our product and services. We can't wait to serve you again in the future!
They were in touch from purchase to delivery. Bracelet looks fantastic and wife loves it. Would definitely buy from them again
We are thrilled to have had the chance to provide you with the best product and your satisfaction is very important to us. Thank you for your trust and support, Enrique!
The communication with the customer service team was excellent, responsive to every question and concerns, product arrival was within the expected timeframe and was beautiful beyond what I was hoping for, I constantly get compliments on my ring 💍😊
Thank you for taking the time to provide us with your valuable feedback, Zella. We are always excited to serve you!
Everything was fast/simple! All jewelry was stunning! Loved that it comes with appraisal paperwork, diamond authentication paperwork, and ways to insure your jewelry!
Hi Erik! We really appreciate your feedback. Thank you for your purchase! We can't wait to serve you again in the future!
Tom made my experience very easy, was extremely supportive in answering questions and went above and beyond to help me with what I needed.
Hi Matt! We really appreciate your wonderful feedback on our services. We can't wait to serve you again in the future!
Amazing diamond with a seamless and easy transaction process.
We are happy to know that you had great buying experience with us. Thank you for choosing Brilliance!
I had sent in a design that I liked from a different jewelry store and Brilliance took all of the measurements, then created the exact ring with a better diamond for half of the price. After having the ring for a month or so, I decided the setting was not my favorite and wanted a more simple look. I contacted Brilliance and let them know I had engagement pictures coming up soon and was hoping to get the new ring back in time. Gwen reached out immediately to find out when the ring was needed back and was so helpful on sending me the instructions to return my diamond to be placed in the new setting. They send updates the whole time your ring is in the work shop. I could not recommend this place enough. They are fast at replying, so helpful, very knowledgeable, the customer service is seriously top notch and the jewelry is BEAUTIFUL!!!
Thank you so much for your kind words and recommendation! We are very happy to hear that you had such a positive experience with Brilliance. Your support means the world to us!
It was super easy to customize the ring exactly how I wanted it. The ring was exactly as pictured and created. It arrived quickly and I didn't have any issues with customer service. Great ring, and a great overall experience!
Hi Cody! We really appreciate your wonderful feedback on our services. We can't wait to serve you again in the future!
Brilliance has a great selection and prices were super competitive. Product was delivered on time and as expected.
We are happy to know that you had great buying experience with us. Thank you for choosing Brilliance!
Wonderful experience and great communication with how long the process is and a step by step visual to see where I am at in the order.
We are happy to know that you had great buying experience with us. Thank you for choosing Brilliance!
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