Chegg is your source for textbooks, study help, online tutoring, and more. We help students save time, save money, and get smarter!
Written by the business, not verified by us.Chegg (www.chegg.com) has a 1.3 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Public & Local Services and its reputation is poor. 86% of reviews are 1 star, a relatively high share; The business has replied to 16% of negative reviews; 20 of them were added in the last 12 months. Last updated 2026-08-28.
Chegg is a waste of money and possibly a scam. I used to use chegg for exam revision and the answers were great and useful but now everything's different. They flag expert asked questions as breaking the code of honor and refuse to refund tokens even though the questions submitted were in the exact same manor as previously submitted and answered. Not worth the money.
CHEGG sent me the Wrong book, instead of just re-sending the correct book. I have to ship this wrong book, get mine from another place and to top it off, they are giving me my refund minus shipping! RIDICULOUS
they cheat you out of an education. 30% of the expert answers are blatantly wrong. they will bill you indefinitely
just shit doesn't offer help in subject other than maths.
I searched all over the Web after my current Electrical course module did not have any wording on Double Pole Fusing and Chat GPT didn't have the correct answer too. Chegg, with an explanation to help me learn, had the correct answer. Very happy Chegg has this and I have subscribed for a month (£9) to help with my next few modules. I've now used their A.I. to explain on several questions that I have found it impossible to research in the course contents books and on Web Searches. For my Electrical course Chegg has been brilliant so far! Thank you! Highly recommend for my type of course City & Guilds Electrician)
Such a poor website, Grok and chat gpt are far better.
Makes you sign up to collect and resell your data, just to immediately show you a popup saying that the account you made is actually worthless unless you unless you pay them an laughably-priced monthly subscription
The website will randomly delete your bibliography even when you are signed on. Terrible website, do not use for creating citations.
Everything is AI now. No more textbook solutions. You ask for "Expert advice" they make you wait 3 hours and still give you an AI solution. Can't even contact customer service it's all AI. Do not waste your money.
AI integration with Chegg is much better than ChatGPT which gave me inaccurate answers.
Not going to help you find any answers. Stick to quizzlet!
The no refund policy is basically theft. Paid for an easy bib+ subscription for like 2 years without knowing it. They wouldn't even refund me for when I was in Navy Bootcamp and was paying for the service. Absolute garbage.
Customer service is terrible. The way subscriptions are setup as far as not being able to be refunded even when canceled and refund requested the same day it took place is absurd. Basically theft.
Horrible customer service. When I was notified of a charge by email for another month of service, I cancelled the subscription and requested the charge be refunded. I was told that the subscriptions are non-refundable even though the company was contacted less than 24 hours of the charge being made. They didn't care.
They removed textbook solution. This is perhaps the stupidest move they could every make.
Was a great tool for students, I was able to find walk-through's for questions i wasn't sure about and check my answers were correct. Then about 30 days ago, Jan 2025, without warning they removed all textbook solutions for their A.I. platform which is useless. Don't bother with using it.
the worst customer service i’ve ever encountered. Have multiple 50% off discounts on website, said oh not active anymore but still there, tricking people. ridiculous.
Thieves!!!!! I had a subscription it was HORRIBLE! Answers were straight up WRONG!!!!!!! I canceled and they continued to charge me and when I filed a dispute with my credit card company I provided them with the cancelation PROOF!!! Somehow they lied and got my credit card company to agree with them and the charges were permitted. On top of that they were permitted TO CONTINUE CHARGING ME!!! You are lying thieves!!!! I have the proof of my cancelation. Realize it will cost you more to fight this then it will me. If you have been scammed by them too reach out to me I will be gathering that info to turn over to attorneys.
they pushed a ridiculous update and removed textbook solutions entirely. Previously, i could look up my textbook, and if available, get all the answers to the exercises in order, chapterwise. They have removed it entirely.
very bad update i cannot access anything now no texbook solution their website not working every thing is bad an they increased the price
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