For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Health & Medical

DIFF

Claimed

101 reviews

3.9101 reviews
Write a review

About DIFF

Data updated
Website
www.diffeyewear.com
Category
Health & Medical
Location
United States
Status
Unclaimed
Last 12 months
42 reviews
Replies to negative
0% (0/26)
Do you own DIFF? Claim this profile for free and start replying to reviews.

About this business

Shop DIFFs fashionable hand crafted designer sunglasses with a buy one give one charity mission. DIFF Eyewear donates one pair of glasses for every pair sold.

Is DIFF legit?

DIFF (www.diffeyewear.com) has a 3.9 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Health & Medical and its reputation is mixed. 24% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-09-01.

What reviewers say

AI generated

Reviewers had a great experience with this company, consistently sharing positive feedback about their purchases. Customers frequently praise the incredibly helpful and responsive customer service team, noting that support representatives go above and beyond to resolve issues. Many consumers appreciate the attractive, comfortable designs and find the overall ordering process to be remarkably smooth and satisfying. Some reviewers were not happy with delayed shipping times, missing items from packages, or occasionally receiving entirely incorrect orders. A few other people also felt that the product quality has declined recently, mentioning fragile frames that break easily or lenses popping out.

Auto-generated from all reviews of this business. For reference only.

What people say

This company stands behind their products and takes care of their customers

I ordered a pair of sunglasses around 4 months ago, I absolutely loved them and wore them everyday. They look and feel like really good quality sunglasses. I recently had a small piece come off that sits at the hinge of the arm which made them no longer sit right on my face. Not sure how it happened, but it was probably my fault from not being more careful with them in my bag while I was at a concert- I realized the piece was gone after the concert so I can only assume this is what happened. I reached out to customer service to see if it was possible to get a replacement for the piece that broke off since I love the sunglasses and was heartbroken. They responded quickly, had me send some pictures, and then sent me a label to return the old ones and sent me a brand new pair! I was not expecting this since it had been 4 months since I originally purchased them! This company stands behind their product and takes care of their customers! This is the kind of company that makes me want to continue doing business with them!!

Terrible

Terrible ! Bought two pair of glasses a month ago have zero in my possession. One pair is supposedly on backorder and the other pair was sent back August 14 because they were made like complete crap and we’re supposed to send me a new pair but yet I have not received them and have sent over 10 emails with zero response will be filing fraud.

Excellent

Excellent, excellent customer service and communication. I purchase 2 pairs of sunglasses and had a little problem with the frame on one of them- contacted their customer service and received inmediate response and approval for an exchange; they even send me a pre-paid mailing tag. Their products are beautiful, modern, femenine and the prices are incredible. Will buy again from them for my daughters for the upcoming Christmas , Diff is a keeper.

Diff eyewear is an amazing company!

Diff eyewear is an amazing company! The costumer service folks are friendly and kind,the glasses are great quality and they donate glasses to people in need! Not to mention I get tons of compliments on all my glasses , they are just that little bit different that make you stand out so people always ask” where did you get those? “

Customer Service to the Rescue!!

I purchased two pairs of glasses that just did not work with my face...I wore them for an entire month trying to get used to them and couldn't. I reached out to customer service not thinking they would help, but they did! They allowed me to exchange for two other pairs and I absolutely love them!! Might be my favorite pair of glasses I've ever owned. Customer service is phenomenal, and I will be a customer for life because of it. Thanks Diff!!

Diff sunglasses

I immediately was drawn to the unique styles offered. Loved the Becky and Becky Ii. I ordered the Becky.i was impressed with the ease of using their website to order. Delivery time was pretty quick. I was not disappointed. The Becky I received was just as advertised in quality and in design. I ordered two more pairs.The Becky II and later, one more pair. I now own three of their sunglasses and love them all. I later learned that this company gives back in a program that helps children secure eye glasses. Seems like a great company with a great product!

Simply a bad brand

They lost my order after sending me the wrong one and simply blamed the shipper without helping at all. Quality is not great I have since been trying to buy the same glasses. And they have been terrible.. fake discount ads, no discount code after signing up to newsletter. Simply a bad company

"I adore these Beautiful PINK Readers!

"I adore these Beautiful PINK Readers!! They flatter my face and fit perfectly. They are pink, which I LOVE! They have Blue light protection. They are fashionable and functional. The Leah frames are my favorite so far. I am ordering them in every color. Price is affordable and my purchase makes a DIFFerence!!! When you know, you know!!!!"

Have 20+ Pairs - Love them

I have so many DIFFs at this point - Probably 20+. I love this company. Glasses are high quality and super affordable. This is my 3rd pair of Winston(s). The cut is smaller than some of the other DIFFs and these are my go to every day glasses. Very comfortable but strong enough to push up my hair when I have them on top of my head. Got them with the bluelight add on - SUPER worth it. I've ordered at least 4 times I think from DIFF and have never had any issue with delivery, etc. - They're exclusively my glasses provider at this point.

Great shape and color

Great shape and color, flattering and light weight. I purchased another pair of frames from my optical and loved them so much, I decided to check out their website. I receive many compliments on my glasses as glasses have always been a statement peice for me. I told everyone about this great company that gives glasses to children living in poverty, and sells affordable, high fashion frames that rival big brand designers.

People also looked at