Electronic Arts (EA) the world's leading independent developer and publisher of video games for PC, Wii, Xbox, PlayStation, Mobile, Online, PSP, and Nintendo DS.
Electronic Arts (www.ea.com) has a 1.1 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is poor. 95% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Customer service, User experience. Last updated 2026-08-29.
Most reviewers were let down by their experience overall. Customers frequently complain about the lack of human support, noting that live chat agents and automated systems are completely unhelpful when trying to recover lost accounts. Many people also pointed out that getting help requires going through endless loops without ever reaching a real solution for their problems. Players expressed deep frustration regarding unexpected account bans, unfair game mechanics, and software application issues that disrupt their playtime. Some reviewers were happy with older titles from the company, remembering enjoyable times playing previous versions of these popular video games. They appreciated the historical quality of these older releases before noticing a decline in recent years.
Auto-generated from all reviews of this business. For reference only.These people are stealing and selling your information. How are they still in business? They have held my account hostage for years with an old; hacked email, and refuse to allow any changes. The lack of security and criminals that work here need shut down immediately.
Next time, I think I'll go for Winra instead. After they’ve ruined yet another game series I love—I’ve lost count of how many—I’m currently trying to download one of the games from the good old days. I’ve shiped around their subscription model and the ‘deluxe’ bundle, only to now have to download the game at a throttled speed (500 KB/s).... 10 GB takes about 8 hours or so
the most shitty gamecompany of all time. their game fc 26( we all say fifa) is the most shizzy and scrippted game on the market. if i could i would go to ea and punch all off the worker.
Every game is unbelievably scripted to make you angry the algorithm is messed up there is a reason there games have drastically fallen off
bought battlefield 6 then got banned for "cheating" when i wasnt cheating at all, they accepted my appeal and lifted the ban over a month ago but im still locked out of my account and the customer service is useless all talk like ai bots and hardly speak english and they make you go around in circles. useless company i will be pirating all your games in the future.
literally the worst video game company. everything about EA SPORTS is very, very poorly made.
Litteraly the worst game launcher I've seen in a loooong long time, and god knows how much launchers I've tried. Try working on that instead of working on how to make more money.
Insanely awful company, insanely awful games full on bugs and never EVER fixing the stuff they are supposed to. Publishing games like FC26 having the same bugs as FC24 and FC25 had. Its a disgrace to the gaming industry.
With EA everything goes wrong Battlefield 5 Stuttering seen all fixes and it doesnt solve the Issue this was afther an Game Update feels like EA is not helping people and thats a shame so yeah Shame on you EA getting money from ppl and not help been trying to contact them nothing i get
Please bring back the games' former quality!
WORST game ever. No manual defending Just pure AI deleting this crap
0 Stars Customer service is Worst in The World for ANY company FULL STOP, No company can be as bad as EA even if they never answered anything. Note: Date of experience, I have been EA player via battlefield series since battlefield 1942 back in 2002 and they never cared about customer problems back then they arn't going to start now.
This game is a waste of money and time, if U want to break controllers and want to die then play this game but if not stay away from it cause it's just a money laundering skeem. The creater of this game should be fired and never be able to work again. Disgrace of a human.
I requested a refund the same day I purchased FC26, but still haven’t received it. Emails unanswered and case closed prematurely.
EA is an evil company. I grind for my rewards they do not give them to me. They put me in the most difficult lobbies and hide my objectives so I can't progress. Even when I win they dsync me and make me lose. Twice I won and didn't dsync me but gave me a loss anyways. I have over 900 mbps download and 50mbps upload I shouldn't be kicked. I was loyal to madden videogames since 1989 and they just take my money and run. I still yet to receive my rewards in madden 23 and I'm going through the same trash in madden 26. They are ruining videogames,football, and late John madden last name all in one go. Their so called help.ea and ea forums are a joke. They just remove and ignore. I've never seen a worse company in 40+ years. They are useless , pathetic and unorganized. There is something called doing the right thing and EA IS ten football fields in the wrong direction. They don't solve problems that they design, they just remove your post and create more problems. It seems no one can handle the truth. I guess we will see how trustworthy trust pilot is or if they work for ea. Yeah ea just bans people who tell the truth someone needs to sue their ass.
I have spent a lot of time and money and after so many years when I forgot my account they don't want to restore it
Crooks and cheats. Avoid
EA shows clear double standards in moderation. A Ukrainian user was banned for using an avatar related to the Azov Regiment, while at the same time there are many users with "Z" symbols or Wagner-related imagery who are not banned. This looks like selective enforcement of the rules. Moderation should be fair and consistent for everyone, regardless of nationality or context. Right now it is not. Please review your moderation policies and apply them equally.
You surley must employ morons these days. I cant name one thing that works and your client must be the worse. why would have an option to rtemember a device if you have to log in after each reboot? why would you have to verify with a code each time? do you send these codes in an actual mail? it sure as hell seems like it.... half of them arrive in an hour and half of them gets lost. I had enough nd just wont buy anymore of your games irrelevant what they are. good luck.
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