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Hobbies & Crafts

Electronic Arts

203 reviews

1.1203 reviews
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About Electronic Arts

Data updated
Website
www.ea.com
Category
Hobbies & Crafts
Location
United States
Status
Unclaimed
Last 12 months
203 reviews
Replies to negative
0% (0/198)
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About this business

Electronic Arts (EA) the world's leading independent developer and publisher of video games for PC, Wii, Xbox, PlayStation, Mobile, Online, PSP, and Nintendo DS.

Is Electronic Arts legit?

Electronic Arts (www.ea.com) has a 1.1 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is poor. 95% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Customer service, User experience. Last updated 2026-08-29.

What reviewers say

AI generated

Most reviewers were let down by their experience overall. Customers frequently complain about the lack of human support, noting that live chat agents and automated systems are completely unhelpful when trying to recover lost accounts. Many people also pointed out that getting help requires going through endless loops without ever reaching a real solution for their problems. Players expressed deep frustration regarding unexpected account bans, unfair game mechanics, and software application issues that disrupt their playtime. Some reviewers were happy with older titles from the company, remembering enjoyable times playing previous versions of these popular video games. They appreciated the historical quality of these older releases before noticing a decline in recent years.

Auto-generated from all reviews of this business. For reference only.

What people say

They double charged me for Sims games

They double charged me for Sims games, did not respond for two weeks when PayPal and I reached out to them. PayPal ruled in my favor, and I got a chargeback, and then EA immediately marked me for fraud and took the games back and admonished me for not contacting me when I did--three times. And double charging me is fraud that they refused to fix on their end, not mine, but they're punishing me while I'm in mourning. It's ridiculous.

Penny Pinching EA

EA is a thief who robs in the light. This can be shown in there repeats of sports game which are pretty much the same and get gradually more expensive. Especially in there online modes such as ultimate team in FC26, where you need to spend around 500 pounds to get a team that is half decent and can win games. This also shown with them making a lack of options of how to get coins and basically being forced to spend money or 2500 hours to get a good team.

penny-pinching corporation

this company is owned and run by a cult of the most money hungry gremlins to ever touch the face of the earth. their greedy pork chops would genuinely sacrifice the enjoyment of every one of their players, if it meant holding on to just half an extra penny. EA business developers would unironically sit in a meeting and discuss a £5 fee for existing. somehow they manage to sell the same game every year, under the ruse of some nonsense like "we changed his ballsack textures". i would rather spend my money on 1000 hatsune miku gooner statuettes than every give another penny to these "people".

Banned for unknown reason

I signed up yesterday and did not even play a game yet. Received email stating i am permanently banned for a rules violation. How can i have violated a rule when i never played a game??? I have tried online chat multiple times and they can't tell me anything. Horrible customer service.

Customer dissatisfaction and altercation with employees over chat

If I could put zero stars I would. I was trying to merge my EA accounts and gave all the correct information over the support chat making sure to triple check that the info was correct. To save you time me time from writing and you from reading all I asked for from both support people was an email or phone number from a higher up. This was never given and am surprised you all do not have a better support team and customer service over the chat. I enjoy playing these games and have put countless amount of time and money into many EA games. For you all to not have a way to have a higher level of authority than just a support chat is ridiculous. Please reach out to me so we can get my original issue fixed and figure out a better way to educate your staff on proper customer service. I have screenshots of each chat and the case number available to escalate the issue.

I loved this company

I loved this company. Especially in my childhood. Need For Speed UN, MW, Carbon, ProStreet or Burnout 3,Revenge,Paradise. SSX , FIFA , Battlefield , MOH, and my favourite Dead Space. So, where is it all now? Need For Speed is freezed. Dead Space is dead, burnout is dead. SSX is dead , Fifa is dead , MOH is dead . Everything is dead . Ok battlefield might be still alive, but it looks like it gonna be dead soon.

I think that we don't have such problem…

I think that we don't have such problem with companies like EA, Ubisoft, Bethesda, Activision, Microsoft, Bangie etc. But, be honest. People in Ea are stupid. They had their peek in 2000s, and early 2010's. When they made games such as NFS, Dead Space and battlefield, PWZ, The Sims, and much more. Do you remember when u had watched E3, and after it you waited for a game from EA for a long time? I remember. Burnout Paradise, NFS The RUN, NFS HP. And also much more. But what now, looting in battlefront? Shitty Apex Legends? every-year dead fifa? They just want to have a money from you, killing every studio which are trying to make at least something playable, and yes. NFS Undercover is good

I’m Not Playing

Electronic arts needs to get the hell out of the game in world. I’m paying for a service that I can’t talk to a person when I have an issue. I’m done with them. I will not renew my membership and this is after maybe 20 years that I’ve been paying these SOB’s what they want is people to go to the big money making games, pay more for them….greedy son of a donkey.

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