They cant give profile back
Hackers change my sister email adress, and they cant give back account on email what was main email for that EA account....
Electronic Arts (EA) the world's leading independent developer and publisher of video games for PC, Wii, Xbox, PlayStation, Mobile, Online, PSP, and Nintendo DS.
Electronic Arts (www.ea.com) has a 1.1 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is poor. 95% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Customer service, User experience. Last updated 2026-08-29.
Most reviewers were let down by their experience overall. Customers frequently complain about the lack of human support, noting that live chat agents and automated systems are completely unhelpful when trying to recover lost accounts. Many people also pointed out that getting help requires going through endless loops without ever reaching a real solution for their problems. Players expressed deep frustration regarding unexpected account bans, unfair game mechanics, and software application issues that disrupt their playtime. Some reviewers were happy with older titles from the company, remembering enjoyable times playing previous versions of these popular video games. They appreciated the historical quality of these older releases before noticing a decline in recent years.
Auto-generated from all reviews of this business. For reference only.Hackers change my sister email adress, and they cant give back account on email what was main email for that EA account....
I was banned for selling players on fc26 said I was i transferring my balance when I asked for evidence and transition list was ignored I'd purchased fc points they where also removed this should be illegal if you go on youtube this has happened to hundreds of people
That company run a way from problems . cant recover my account with provided recipe ., what a shame . dont buy nothing from them . just crack the games ./
They double charged me for Sims games, did not respond for two weeks when PayPal and I reached out to them. PayPal ruled in my favor, and I got a chargeback, and then EA immediately marked me for fraud and took the games back and admonished me for not contacting me when I did--three times. And double charging me is fraud that they refused to fix on their end, not mine, but they're punishing me while I'm in mourning. It's ridiculous.
EA is a thief who robs in the light. This can be shown in there repeats of sports game which are pretty much the same and get gradually more expensive. Especially in there online modes such as ultimate team in FC26, where you need to spend around 500 pounds to get a team that is half decent and can win games. This also shown with them making a lack of options of how to get coins and basically being forced to spend money or 2500 hours to get a good team.
this company is owned and run by a cult of the most money hungry gremlins to ever touch the face of the earth. their greedy pork chops would genuinely sacrifice the enjoyment of every one of their players, if it meant holding on to just half an extra penny. EA business developers would unironically sit in a meeting and discuss a £5 fee for existing. somehow they manage to sell the same game every year, under the ruse of some nonsense like "we changed his ballsack textures". i would rather spend my money on 1000 hatsune miku gooner statuettes than every give another penny to these "people".
Scam! Denied refund within 1 hour playtime on game. Website says within 24hours. After wasting an hour with a useless customer service woman.m, she could not even give me a valid reason. Feel totally robbed. Avoid them at all costs. Deleting my account asap.
EA FC26 you better fix your problems now and I mean right the f now. Otherwise, I want a refund and I don’t care how you send it to me either. Bank transfer or through the ps5 system. I just won a match it says I got disconnected. Make it make sense please……
I signed up yesterday and did not even play a game yet. Received email stating i am permanently banned for a rules violation. How can i have violated a rule when i never played a game??? I have tried online chat multiple times and they can't tell me anything. Horrible customer service.
Everything is so badly run from COD to FC/FIFA System bans, lack of crossplay for money, glitches and everything.
If I could put zero stars I would. I was trying to merge my EA accounts and gave all the correct information over the support chat making sure to triple check that the info was correct. To save you time me time from writing and you from reading all I asked for from both support people was an email or phone number from a higher up. This was never given and am surprised you all do not have a better support team and customer service over the chat. I enjoy playing these games and have put countless amount of time and money into many EA games. For you all to not have a way to have a higher level of authority than just a support chat is ridiculous. Please reach out to me so we can get my original issue fixed and figure out a better way to educate your staff on proper customer service. I have screenshots of each chat and the case number available to escalate the issue.
I loved this company. Especially in my childhood. Need For Speed UN, MW, Carbon, ProStreet or Burnout 3,Revenge,Paradise. SSX , FIFA , Battlefield , MOH, and my favourite Dead Space. So, where is it all now? Need For Speed is freezed. Dead Space is dead, burnout is dead. SSX is dead , Fifa is dead , MOH is dead . Everything is dead . Ok battlefield might be still alive, but it looks like it gonna be dead soon.
I think that we don't have such problem with companies like EA, Ubisoft, Bethesda, Activision, Microsoft, Bangie etc. But, be honest. People in Ea are stupid. They had their peek in 2000s, and early 2010's. When they made games such as NFS, Dead Space and battlefield, PWZ, The Sims, and much more. Do you remember when u had watched E3, and after it you waited for a game from EA for a long time? I remember. Burnout Paradise, NFS The RUN, NFS HP. And also much more. But what now, looting in battlefront? Shitty Apex Legends? every-year dead fifa? They just want to have a money from you, killing every studio which are trying to make at least something playable, and yes. NFS Undercover is good
Electronic arts needs to get the hell out of the game in world. I’m paying for a service that I can’t talk to a person when I have an issue. I’m done with them. I will not renew my membership and this is after maybe 20 years that I’ve been paying these SOB’s what they want is people to go to the big money making games, pay more for them….greedy son of a donkey.
I got banned after purchasing full Apex Legends event for 100s of dollars and I'm not getting my account back, They refused to give any reasons and claim I cheated, 0 evidence just AI generate responses
Shit application. Shit company that does not listen to playerbase. And will constantly try and rob you for money. Hard to chose a date from, since it has been constant for the past 10-15 years.
this joke of a company can't fix anything , I buyed a dlc grand bundle and the buyer told me to contact ea , and this usseles advisor sitting on ea , can do anything and just because I wanted to buy cheaper the bundle on g2a
If ur looking for a horrible and completely unplayable mess of gameplay. Then get a EA game. Customer support is on the same level as their games.
Genuinely the WORST customer service I have ever used. A donkey could provide me with better help than this joke of a company. DON'T waste your time or money with their games.
So disgusting and infuriating to work with. DO NOT DOWNLOAD
203 reviews matching