Fine Art America is the premier online marketplace for buying and selling fine art originals, fine art prints, framed prints, stretched canvas prints, posters, and greeting cards. It's also the easiest way to stay in touch with your local art scene! Our interactive website is designed to bring together fine artists, fine art galleries, and fine art collectors by providing power tools to all three groups. Artists and galleries are able to promote their latest releases and upcoming events. Collectors are able to view our comprehensive fine art directory and request bids from local galleries.
Fine Art America (www.fineartamerica.com) has a 3.8 out of 5 rating on OK.one, based on 181 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-09-04.
Reviewers had a great experience with this company. Customers consistently praise the stunning artwork, noting that the items arrive promptly and are packaged safely to prevent any damage. People also appreciate the platform's easy navigation and the massive variety of customizable products available for purchase. Some reviewers were not happy with shipping delays, pointing out instances of slow delivery times and unexpected extra fees. A few customers also mentioned encountering problems with incorrect product sizing or receiving damaged items that required difficult returns. Buyers expressed frustration regarding these specific issues, which contrasted with the otherwise smooth purchasing journey experienced by most.
Auto-generated from all reviews of this business. For reference only.Fine Arts America delivered a poster with blurred images. Upon my complaint, they said they would investigate and get back , but despite my repeated queries, they never did. Once I returned the poster, they refunded my original payment, but of course I paid the $10 return shipping. What a waste of time and money for such shoddy service.
I ordered a framed art print. When I took it out of the box I discovered a large chip out of the top of the frame near the top of the print. The glass was not broken and no fragments of the frame were in the box. So they used a damaged frame and changed me full price for it. No one from Fine Art America will respond.
This artist captured the excitement I feel every time I pass this sign. I could literally stare at this picture for hours because it transforms me back to such a happy time! The canvas is stunning and made with great quality. I had to contact them about my shipment and they were very prompt to respond to me. Overall, I am very satisfied!
I was trying to order a product and kept trying to get the 20% coupon for being a first-time buyer. I tried more than 10 times, over 3 days. Never got anyone to respond. Just check the Better Business Bureau—they have a BBB Rating of F.
I had to send the art back for personal reasons. The art was quality work. The problem came in the customer support. It took two months to finally get the full refund. I did get it however. Thank you Fine Art America. Make sure you dot all your "I's" and cross all your "T's" in the return process. Keep a log of everything and a paper trail. This will help. Always get a RMA for each picture sent back even if it was one order. This will save you time and headaches. But remember, I did get a full refund.
BAIT AND SWITCH COMPANY. Offers discount at checkout then when discount is not applied will not adjust price. Rude and dismissive customer service.
I recently saw a review: Very poor customer service I was advised shipping would take 2 -3 business days. In fact it was over two weeks before my framed print was shipped. Despite numerous emails I could not generate a response to my enquiries as to why my print was delayed. This was a birthday present for a close friend - the date was missed! Do not place an order unless you are willing to tolerate false shipping promises. Very disappointed. This is exactly what I am going through now!!! I ordered a jigsaw puzzle. A birthday gift for a family member. I placed the order on January 27th with shipment 3-4 business days. It is now Friday February 13th and my order still has not been shipped!!!! I have sent numerous emails. No reason given for the delay. I tried to cancel my order but was told I can't because the item is about to be sent out. I asked what time frame does about to be sent meant. No reply. Please do not give this company your business.
Impressed with Fine Arts America’s products. Item ordered came just as advertised.
BEWARE!! I was ordering a framed picture for $200. Shipping was $30. I saw that there was a 20% coupon, so I changed the order and got $40 off. Great! No, not great, the shipping went up to $50!! So then I checked and put in the order without coupon, shipping was $30. I checked it out 2 more times.m, consistently the same! When you get 20% off you get charged $20 more for shipping. I complained online, they pretended they didn’t understand and said “shipping charges can vary”. They’re liars and the site is fraudulent. Buy from Art.com!!
Beautiful merchandise. Fine quality. Always pleased with my purchase. Great site.
The artwork and quality framing exceeded my expectations. Very happy with my purchase. John K
Very poor customer service. I was advised shipping would take 2 -3 business days. In fact it was over two weeks before my framed print was shipped. Despite numerous emails I could not generate a response to my enquiries as to why my print was delayed. This was a birthday present for a close friend - the date was missed! Do not place an order unless you are willing to tolerate false shipping promises. Very disappointed.
My order arrived quickly and the photos were precisely as they were pictured online. I love them!
Well packaged item and quick shipping to Australia. The framing of the print is good and print quality high. Would recommend.
As an artist, please be wary of this fraudulent company. If your account generates a lot of sales, be prepared for it to be suddenly deactivated for no reason. I had generated a ton of sales over Christmas, and then they suddenly deactivated my account without warning or notification. I contacted them numerous times for an explanation, but received no response.
I love the card. It is beautiful. I ordered the card & it was delivered very promptly. Great service
This site has lovely products but poor customer service. Don't ever try to cancel an order. Shipping fees are high; if you return an item you pay for shipping. Customer service person suggested that I destroy the item-take a picture of it and then they would do a refund. I paid to ship it back-not going to destroy a new item-what a terrible suggestion.
Good selection. But they have a pop up that says you get 20% off order for providing email and signing up. So I did. Then spent a lot of time populating a shopping cart. The discount they actually send is not 20%. It is 10%. Feels very "bait and switch". Messaged them over the weekend with no reply. Used the live chat option a bit ago and got no response or explanation. So going to one of the million other places I can buy art. Feels shady.
I had an extremely frustrating experience with this website. I ordered three t-shirts and specifically chose their fastest shipping option, “Overnight,” because I was traveling in a few days. I even took the time to double-check their shipping schedule to avoid any issues. Despite all that, the order never arrived. When I contacted their support team to report the delay and ask for help, they provided absolutely no meaningful assistance. Instead of taking responsibility or offering a solution, they simply cancelled my order and refunded it — leaving me with nothing after wasting my time and trust. I have the entire email trail that shows just how unacceptable this experience was.
Fine Art America have some great items. I have ordered pictures before but now I'm ordering stickers and I am loving each and everyone.
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