Heartland America is a world-class catalog and internet company providing quality products at value prices. Our mission is to delight our customers through product, price and service.
Is Heartland America legit?
Heartland America (www.heartlandamerica.com) has a 4.7 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Price, User experience. Last updated 2026-08-12.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers really love the easy-to-navigate website, noting that shopping online is simple and enjoyable. People frequently mention that the merchandise is high quality and consistently offered at fantastic, affordable prices. Buyers also appreciate the helpful support team, pointing out that assistance is fast and accurate.
Though some reviewers were not happy with catalog discrepancies, defective items, or unexpected order fees, they faced challenges. A few consumers also experienced difficulties reaching support or getting satisfactory resolutions for their specific complaints. These occasional setbacks highlight areas where experiences did not fully meet expectations.
Auto-generated from all reviews of this business. For reference only.
Excellent customer service from Meredith after hours
I erroneously submitted an order for two of the same product when I meant to only order one and another item. I sent an email to your customer service department explaining the error and asking if possible to modify the order to delete the extra product and replace with the one I meant to add. Meredith responded within minutes to inform me that she modified the order! I did this after hours for a phone call to your customer service department, which would have required me to call the next day and take time from my workday. Not having to do so and being able to have my issue resolved quickly and accurately is so appreciated...kudos to Meredith for her superior customer service! :)
I have shopped online at Heartland for a few years now. They offer excellent, durable products at fabulous prices! More importantly, their customer service team is
top notch. I have never been disappointed with their speedy assistance and friendly service. This is an excellent company!
When I saw the "Hanes ComfortWash 1/4 Zip - 2 Pack", especially in the two colors I like, and at a price that was almost too good to be true, I couldn't resist. They even had my size available!
The site was easy to find, but I had trouble finding the item I was looking for. If I didn’t have the product number from the catalog I received in the mail I don’t think I would have found it. As it turned out, the product I ordered was on sale and I ordered two 😀
For the most part my experience was not the greatis only because at the age of 82 i found what i was looking for. I did found the check out part was a a little different than most Companys I have delted with.
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