I've never had a company respond so quickly
I've never had a company respond so quickly and let me know that the ordered item has been shipped. What a relief not to have to wonder what the status of the order is.
About Heartland America
Data updated- Website
- www.heartlandamerica.com
- Category
- Shopping & Fashion
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 98 reviews
- Replies to negative
- 0% (0/4)
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About this business
Heartland America is a world-class catalog and internet company providing quality products at value prices. Our mission is to delight our customers through product, price and service.
Is Heartland America legit?
Heartland America (www.heartlandamerica.com) has a 4.7 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Price, User experience. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers really love the easy-to-navigate website, noting that shopping online is simple and enjoyable. People frequently mention that the merchandise is high quality and consistently offered at fantastic, affordable prices. Buyers also appreciate the helpful support team, pointing out that assistance is fast and accurate. Though some reviewers were not happy with catalog discrepancies, defective items, or unexpected order fees, they faced challenges. A few consumers also experienced difficulties reaching support or getting satisfactory resolutions for their specific complaints. These occasional setbacks highlight areas where experiences did not fully meet expectations.
Auto-generated from all reviews of this business. For reference only.What people say
Great value
Great value, and excellent shopping experience with very friendly customer service.
Had the best price on the web
Had the best price on what I purchased. Honest vendor gave me a instant promotion code. I will buy in the future.
Quick service
Quick service. January 21, 2026
Service tool cart
The package was delivered the day they said it would arrive. The box was a bit tore up. But I opened it up and everything was OK. all the parts were there. Now I will have a project for the missionaries to put together ❤ 🙂 for me.
E Z to Order and Fast Service.
Easy
It was too easy to place the order.....and the order shipped within less than 24 hours.
Excellent Merchandise
Items are excellent quality at a verifiable lower price. Transactions are documented and reliably sent quickly to purchaser.
Just discovered Heartland = Competence Trust feels like joining the Family
Just discovered Heartland in process of shopping for a self start propane fuel electric generator. After shopping all the big box boys [wal mart, sam's, amazon, home Depot, etc.] found just what I was looking for at an unrivaled price, description, features! Head and shoulders above other offerings. On top of that... able to directly, immediately TALK TO A REAL PERSON !! (Sheri "with an I") having a real, down home warm interchange (Sheri a new hire herself). PERSONABLE. Bless Her Heart. Immediately felt TRUST. Sheri signed us up for all the appropriate programs. Ended with a most affordable bottom line! Competent placing our order, taking charge info !!! Warm friendly confident competence! What a welcome contrast to the usual modern "assembly line = algorithm ("talk to our robot") menu driven experience, Same day signed up as a customer and felt like "one of the family". iE "TAKEN GOOD CARE OF" Even informally dropped a few stories, yet all facts diligently recorded and quality assured! Reminescent, to this Baby Boomer, of American Being Great Again!
Excellent customer care!
Your employee that worked with me had never seen what was happening. He worked with me for at least 30 minutes. And then also called me back after we hung up with another idea. He went out of his way to give excellent customer service!
Fast shipping
Ordering was easy and got here fast
Good prices
I like what. I got an the price of every thing
Excellent customer service
I had received an e-mail from Heartland America giving me a $10.00 off coupon (JUST4U). However, when I tried to add the coupon code at checkout, a message stated this was an invalid promo code. So, I sent an e-mail to info @heartlandamerica.com explaining the situation. Danielle replied that I should place my order and then send her my order number. She would then make sure that the $10.00 was taken off my order amount. I appreciated the excellent customer service to resolve the issue.
Fast and easy!
It has what my dad likes
Quick order
I appreciate the customer service…
I appreciate all the items you offer and the affordable pricing. There was an issue with the pricing when I checked out and I did not realize it. However I was contacted by Scott Mitchell and he explained what had happened and the solution he had for it. That meant a lot to me. What great customer service! Debi
tmy ordershe ITEMS I ORDERED WERE IN STOCK SO
the ITEMS I ORDERED WERE IN STOCK SO, THAT was a COMFORT.
A great experience
Research led me here.
I checked out what product I wanted by comparison on Google. Then checked on Amazon. They had the brand but not the model I wanted but listed Heartland America as the supplier. Went to their site directly and found the model I wanted but ordering was easy and straightforward. I could even ship it to our family member who it was a gift for.
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