Easy to order
Easy to order. I Had a question, so I emailed Heartland. They responded to my email with an answer, next day.
Heartland America is a world-class catalog and internet company providing quality products at value prices. Our mission is to delight our customers through product, price and service.
Heartland America (www.heartlandamerica.com) has a 4.7 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Price, User experience. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Customers really love the easy-to-navigate website, noting that shopping online is simple and enjoyable. People frequently mention that the merchandise is high quality and consistently offered at fantastic, affordable prices. Buyers also appreciate the helpful support team, pointing out that assistance is fast and accurate. Though some reviewers were not happy with catalog discrepancies, defective items, or unexpected order fees, they faced challenges. A few consumers also experienced difficulties reaching support or getting satisfactory resolutions for their specific complaints. These occasional setbacks highlight areas where experiences did not fully meet expectations.
Auto-generated from all reviews of this business. For reference only.Easy to order. I Had a question, so I emailed Heartland. They responded to my email with an answer, next day.
What made my experience great was that I found something that I really wanted, and the price was perfect! And the process to order it was very easy to do and before I knew it, it was delivered to my front door which was a nice surprise. And the company is doing well by always having interesting & cool items to order online. Overall, I'm always satisfied and happy to shop online with Heartland America.
Quick shipment of items ordered
The entire process was made easy by you and little time to get the new item.
I received a Robot vac that was not totally up to snuff. Their handling of replacing the item was extraordinary! I need not say anything more.... Thank you so much.
I had a problem with my original order. I emailed Heartland and right away Danielle made the order right! No fuss, I explained my issue and she took care of it. This is customer service as it should be.
Easy to locate prices and easy to check out.
Danielle was very helpful, dedicated and persistent in helping me resolve an issue that I was having trouble explaining to her. Due to her kindness and compassion, she resolved it and now I am a customer for life.
what i saw in the catalog that i ordered when i got the 1st pair i liked them i never had that light of a shoe before i love them
The option for online or phone help is appreciated .
Very easy to navigate your website. I particularly like the live videos of the products. Showing the item in the hands of another person gives a much better idea of the function, size etc. Everything was easy to follow which made shopping much more enjoyable.
It’s convenient and easy l just wish there were more options of tall large
Sorry finding and paying was okay but I havenot received the item.....I will wait to comment on that part when item arrives
I love shopping with Heartland America. Your products are high quality and you send them quickly. You are a great company!!
Mostly the ease of finding the item I wanted. And it was a price and size I wanted.
Easy site to select & order items and great prices
Great experience! I emailed a question & had a response that same day!!!!
great price, product
104 reviews matching