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Restaurants & Bars

KFC

201 reviews

1.9201 reviews
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About KFC

Data updated
Website
www.kfc.com
Category
Restaurants & Bars
Location
United States
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
0% (0/151)
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About this business

KFC Corporation, based in Louisville, Ky., is the world's most popular chicken restaurant chain specializing in Original Recipe®, Extra Crispy™, Grilled Chicken™ and Original Recipe Strips with home-style sides, Honey BBQ Wings, and freshly made chicken sandwiches. There are more than 14,000 KFC outlets in more than 80 countries and territories around the world, serving some 12 million customers each day. KFC Corporation is a subsidiary of Yum! Brands, Inc., Louisville, Ky. (NYSE: YUM.)

Is KFC legit?

KFC (www.kfc.com) has a 1.9 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Restaurants & Bars and its reputation is poor. 67% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-08-29.

What reviewers say

AI generated

Most reviewers were unhappy with their experience overall. Many consumers reported that the chicken's quality has decreased, with some describing the taste as undesirable or the chicken as being low-grade and greasy. There were frequent complaints regarding food preparation, such as items being overcooked, dry, or not being at the expected temperature. Conversely, a small portion of people felt that certain staff members were very kind and helpful. Some customers noted positive aspects, mentioning that the food was delicious, or that particular employees provided excellent service. However, a few other people also felt that delivery issues were problematic, with reports of missing orders or unfair refund compensation.

Auto-generated from all reviews of this business. For reference only.

What people say

I order food for family diner and the…

I order food for family diner and the ubee only delivery one bag ot food that was given to him at hinesville ga. Kfc ,try too call to asked what was wrong with delivery no answer phone serial trys meanwhile family at table.called Uber got the round arround .when to the kfc an approach counter employee ask if she good help me I said I didn't recieved all my order an she oh yet here your chicken an gave to me ,I the gluten wheres the rest of the food she said I can't help I reply I the need mine funds return.your complaint too Uber .I asked too speak to manager about order ,she fir the manager a wHite guy wanted too taked to her as the manager showed up front of store abruptly an inflamed what the problem I try too explain too her about the situation but had broke an heated debate an clearly di f what too listen too what I had too say iin the mater like a kid being Gauthier in the cookie I showed her the recieve that say what in the delivery bag an she I raise my voice because her attidue young person she qoute to me that no one going the taked to her loud a said I calling the police I quote call police while the police arrived might I add she had her cell phone aim me without my consent an is not unsaved too operate a cell on the job with all kinds of electric gas ,all kinds of distraction. Police arrived and explained they agreed that the manger was wrong an gave me a report too take too court house still I didn't not recieved food on returned of funds up too 100dollars .appearing t h is individual conducted this situation repeated all over town .,I face book my situation with others an the same manager was at kfc ,one guy say kfc gave him a gift card too keep quite, also he no longer an his family will eat at said kfc ,the p I lice this happens regular an they only calm down problem a made a report.kfc says don't call place of business they are reviewing the camera not replying or repay I wasted time to drive too store therefor I need refund also for delivery charge.

Poor Quality and customer service

Lakeside Retail Park Thought I'd treat myself to a KFC as I haven't had one is a while. It didn't take long to get my meal, but I could see why, the Zinger Super Tower Burger meal wasn't Super normal indeed a tower, the piece of chicken inside might as well have been a chicken tender, it was pretty much squashed into the wrapper. Wasn't many fries for a large and the iced Tiramisu Latte, was more ice than latte. Once I had sat down my number was called again because they haven't put my chicken tender on my tray, so I had to get up and collect. I can imagine KFC could be the next UK restaurant to close. Sad times.

Yesterday evening I went into KFC…

Yesterday evening I went into KFC Gloucester Road London SW7. Time approximately 21:05. I had left my cards at home and wanted to purchase a meal with cash. There is a sign to use the tablet to order, but the tablet only accepts credit cards. I went to the counter and spoke to a member of staff. I explained that I only had cash. He was most rude and aggressive. He said; can’t you read the sign?. As a born Englishman, I find that offensive, bearing in mind he had a strong accent and looked like he had just stepped of a dinghy. I will never use KFC again. In fact I walked out and went into Burger King next door. I was served pleasantly and had a very nice meal. Take note of your staff training.

Ma na 1:18am pay Karachi Sindhi Muslim…

Ma na 1:18am pay Karachi Sindhi Muslim society pay online order Kiya 2:20am pay rider location mangtaa ha location Dany pay bola jata h hm isko deliver nhi kar sakty area out of range h Help line pay call krny pay customers service representative or customer service supervisor na mara time waste Kiya or Meri call kat chaly gy

At the 3335A Petersburg Va 23805…

At the 3335A Petersburg Va 23805 location, Anytime of the day the same person says the drive thru is closed and I must order inside. I go inside and then watch them proceed to take orders through the drive thru. This is repetitive! They are deterring customers, seems to be on purpose. I have cut this particular location from my restaurants I frequent. This is highly offensive and ridiculous!

Do not recommend

Do not recommend! After I made an order I seen a recite and found out that they charged me for water 2.99. This is ridiculous! I asked water the girl heard that I asked water cap . I returned whole order and went to other restaurant. 0 service. Plus we staying there to wait before any one comes and take the order .

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