Excellent Service Experience
Stephen was our tech for service and was very polite, very helpful and showed our home needed some tweaks upon filter replacement for our RO. great water, great company 5/5
About Leaf Home Water Solutions
Data updated- Website
- www.leafhomewatersolutions.com
- Category
- Utilities
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 200 reviews
- Replies to negative
- 91% (64/70)
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About this business
Professionally Installed Water Treatment Options Learn More The team of professionals at Leaf Home Water Solutions takes great pride in knowing that families are provided with the cleanest, crispest, and heathiest water possible. As the leader in home water filtration, all installations are tailored to specific water needs. Custom solutions may include enhanced impact on hair and skin, energy savings on bills, increased appliance longevity, and elimination of hard water contaminants like calcium and magnesium, while also combatting taste and odor issues by filtering out chlorine and other organic compounds. With state-of-the-art water testing materials, dedication to White Glove installation and service, best-in-class products, and the support of the nation's largest home solutions company, homeowners can feel confident in trusting Leaf Home Water Solutions. We look forward to earning your business, call our team of experts today for a free home water test!
Written by the business, not verified by us.Is Leaf Home Water Solutions legit?
Leaf Home Water Solutions (www.leafhomewatersolutions.com) has a 3.6 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Utilities and its reputation is mixed. Opinions are polarized: 62% rate it 4 stars or higher while 29% give 1 star; The business has replied to 91% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-03.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers frequently praise the installers and sales staff for being extremely professional, knowledgeable, and polite throughout the entire setup process. People are very happy with how well the new systems perform, noticing a clear and immediate improvement in their water taste and quality. However, some customers also noted frustrating issues regarding post-installation service and long-term maintenance support. Consumers experienced difficulties reaching customer service teams, dealing with long wait times, or dealing with scheduled appointments that were simply missed. A few people also mentioned technical problems like unexpected leaks or a lack of proper follow-up after the initial visit.
Auto-generated from all reviews of this business. For reference only.What people say
LeafHome Water Solutions Installation Tech
Joe P. came out to install our new water softener/filter system today and he was great! Took his time and was very clean and explained everything about how the system works and showed us how to add the salt. Took all of our questions. Very professional and friendly!
Excellent
From the time he arrived, Mr. Patrick was all smiles and professional. He did superb work. Would be nice if he and others had a lifter to lift the equipment, since it's extremely heavy and not easy to accommodate. Will help unnecessary back injury and employees will appreciate it and be happy. You can find affordable lifters on Amazon Thank you
Reply from Leaf Home Water Solutions2026-03-19
Our experts are dedicated to finding a solution for every home. Thank you for choosing Leaf Home Water Solutions.
Randy did a great job explaining…
Randy did a great job explaining everything to us and preparing us for the install and what to expect. Very happy with our system
Reply from Leaf Home Water Solutions2026-03-16
You and your home deserve cleaner, safer water. Our team loved making this a reality!
Fast service and installation
Fast service and installation. Quick to respond and was able to install next day
Reply from Leaf Home Water Solutions2026-03-13
We appreciate you taking the time to recommend Leaf Home Water Solutions.
The Leaf Home Water Solutions team (Rick & Patrick and Austin) was great and very professional.
The Leaf Home Water Solutions team (Rick & Patrick and Austin) was great and very professional. salesman Rick was great, professional, arrived in a company shirt, and was very personable and answered all our questions, explaining the test results. He was very genuine and trustworthy with my investment. The Patrick the installation technician was very polite and professional. He took the time to review the system and explained how to by-pass the filtration, especially when I plan to water the yard - very important! The team was great and very professional. I cannot think of any improvements. Just remembered, great communication in letting us know when the installation was going to occur.
Reply from Leaf Home Water Solutions2026-03-16
Expertly installed home water treatment systems optimized for your water. Thank you for being part of the Leaf Home Water Solutions family!
Happy customer of whole house system and RO
Jax presented the system without any bias. Answered all questions. Worked with us on financing . Patrick installed the system and was very professional. All work completed on the 1st trip. Area left clean.
Reply from Leaf Home Water Solutions2026-03-13
Thank you for choosing Leaf Home Water Solutions for your home!
I have a leaf home water system put in
I have a leaf home water system put in. Daniel was the man that installed it. I was very satisfied with him. He does a very professional job. Also a shout out to Rodney Sulau for selling me the system. He explained everything perfectly. Thank you, both gentlemen.
Drinking clear water!
For the first time in a long time, our water tastes great! We’ve been drinking bottled water for years and I’ve always thought about getting a new filtration system. We had an old, small system that was put in about 30 years ago and was not effective anymore. We saw an ad for Leaf Home Water Solutions on Facebook and called them to see what they had that might help us. Rob, one of their sales people, came over the same day we calledand showed us exactly what they had and what could fit our needs. We signed up and scheduled our installation. Will, a crackerjack installer, came out the next week and put in our system. He was friendly and personable and told us exactly what he was doing. He was finished in a little over an hour and gave us instructions on how to proceed. Three hours later we were drinking clear water and loving it! We also met Jack, the service manager, who visited us to check on the installation and to make sure that we were happy. Again, he was friendly and personable, and gave us some tips about how to make the system work well for us. We are so happy that we went ahead and ordered and installed the system. No more bottled water or water jugs for us.🙂
Great Water System
I waited about a month to give this review. I must say that I am very pleased with the system. My wife's hair and skin are so much better after getting the softener installed. We have well water and the hardness along with the acidic water was causing my wife to have inflammation. The sales rep was very knowledgeable and patient. We didn't purchase same day but he wasn't pushy. 2 days later we got a neutralizer and softener installed and I can really tell the difference now. Satisfied customer!
My 91 year old father purchased a water…
My 91 year old father purchased a water treatment system from Leaf Home Water Solutions and was installed on 7/16/2025. The system was sold as a solution for odor in his well water. Immediately after installation the hot water developed a strong rotten-egg odor and discoloration that had not existed before. The system made the problem worse. There have been 3 tech visits. During the first visit the tech replaced water jets and increased the backwash schedule and although he stated something was wrong with the system, stated that he was not authorized to correct. Subsequent visits involved adjustments and reprogramming of the system but the odor and discoloration remain. The installation also caused the well pump to run excessively causing an average electric bill to go from $110 to $472. The electric company sent a tech to evaluate and determined that the well pump was pulling 35 amps. Because of this my 91 year old father has to turn the pump on and off to keep it from running constantly. We sent a certified letter requesting removal of the system and a full refund after numerous attempts of resolution and the company has ignored us and no longer returns phone calls. Previously my father had a "WaterBoss" system for 15 years that only needed replacing because of normal wear and tear. After now 8 months of unsuccessful attempts my father is requesting removal and a full refund. He is also following up with Sheriff's dept regarding elder fraud.
Love the new water system
Love the new system. Water is so much better than it was before. Big thanks to Randy for explaining all of the details and making sure everything went smoothly.
Reply from Leaf Home Water Solutions2026-03-03
Thank you for choosing Leaf Home Water Solutions for your home!
Initial assessment to complete install…
Initial assessment to complete install in less than a week. Jeff and Tyler are both very professional and made the whole process flawless.
great company!
The installer was courteous and efficient. He explained everything and left no mess behind. I would definitely recommend this installer (wustl02263) (customer #) and this company. Unit was installed about 3 weeks ago, no issues so far. What a change in our water !
Reply from Leaf Home Water Solutions2026-03-04
We appreciate you taking the time to recommend Leaf Home Water Solutions.
New Water!
Everyone was exceptional with their knowledge, kindness and making us feel important. Mike and Chris took their time explaining the process and what their company is all about with pride. Patrick did an exceptional job of installing and explaining the process. He took his time to make sure we understood everything.
Reply from Leaf Home Water Solutions2026-03-03
You and your home deserve cleaner, safer water. Our team loved making this a reality!
Patrick was my installer and did a…
Patrick was my installer and did a great job. Very professional , clean , proficient!! Aesthetically pleasing!!
What a great experience with Leaf
What a great experience with Leaf. We were experiencing real problems with hard water from our well. Lots of discoloration on sinks and showers and just uncomfortable water residues on skin. Leaf came out, explained the program, got in installed in one day. Our water has completely changed for the better and the stains in tubs as sinks are disappearing. Hair and skin much better and taste is better also. Very professional install, white glove all the way. So happy we found you. Kevin H. Chapel Hill, NC
Reply from Leaf Home Water Solutions2026-02-23
Custom-built to your specific water needs to ensure you get the cleanest and healthiest water throughout your home. Thank you for your recommendation!
Patrick did a super job from start to…
Patrick did a super job from start to finish. Explained everything as he went along. Patiently answered my questions and I had a lot. Cleaned up. Leveled the shed. I’m happy
Reply from Leaf Home Water Solutions2026-02-23
Leaf Home Water Solutions prioritizes every customer experience, ensuring you get the highest quality water possible. Happy to know we exceeded your expectations.
Tried high pressure tactics today only deal.
Had a sales person come out to quote a unit for my 1700 sf home. Guy was polite and professional seemed to know his job and water. Price started at $7700 told him I had quotes and he was the highest so far. He acted around and lowered cost to $5500. Ask for a signature today and I told him I was giving all places till Tuesday to come in on prices. He says hold on and calls his so called boss talking to him he starts saying that he wants to give me a today only price. I told him to watch out what he is doing but he continued. Quoted me $4250 today only deal and I told him he was done gather his stuff up I was pissed off over that high pressure tactic. He left gave me a quote of $5000 anytime quote. I don't like high pressure tactics and will not do business with anyone who uses them.
Reply from Leaf Home Water Solutions2026-02-19
Thank you for taking the time to provide us with this valuable record of your situation. Your situation is not our standard, and we will share this information with our team to minimize issues like this in the future. Please contact us at [email protected] if you would like to share any additional details we can take into consideration.
The worst customer service in the…
The worst customer service in the world. I had an appointment on Monday. Cancelled without notice. Then I was given another appointment on Tuesday. And again, cancelled without notice. Things are not as Mr. Smith Tommy described (407)xxxx073
Reply from Leaf Home Water Solutions2026-02-19
We certainly understand your frustration and would like to help. We have relayed your customer information to our support team, and someone will be with you within 48 business hours. If you'd like to speak to a member of our team, please give them a call at 888-320-5497, or email us at [email protected].
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