Lulu and Georgia

Stephanie, We are so happy to hear that you had a great experience with both our service and our product. Thank you for your kind words! Lulu and Georgia

Hi Julia, We're glad to hear the samples arrived quickly. Thank you for your wonderful feedback. Lulu and Georgia

Susanah, We're so happy to hear that your items arrived well-packaged and on time, and that you appreciate the quality of our curated items! Thank you for your wonderful feedback. Lulu and Georgia

Susan, We're so happy you love the quality and style of the trays! We appreciate you bringing the shipping issue to our attention. We are always looking for ways to improve our packaging to ensure our products arrive in perfect condition. Your feedback about supporting the handles is very helpful, and we will certainly take it into consideration for future shipments. Thank you for your valuable input. Lulu and Georgia

Sue, We are so happy to hear that the rug sample was helpful in making your decision! We hope you love your new rug when it arrives. Lulu and Georgia

Hi Sarah, We’re sorry to hear you received the wrong item and had difficulty getting in touch with our team. We do see that a representative is currently assisting you with this matter and will provide further updates as they become available. Thank you for your patience.

Hi Lexy, We’re sorry to hear about the fraying and loose threads, especially after following the care instructions. We do see that one of our agents is currently assisting you with this matter and will continue working with you toward a resolution. Thank you for your patience and understanding.

Betsy, We're so glad to hear that your delivery arrived on time and that you appreciated the updates! We always strive to keep our customers well-informed. Lulu and Georgia

Michelle, We're glad to hear our team was helpful and respectful. We appreciate your kind words. Lulu and Georgia

Ana, We’re truly sorry to hear about the repeated delivery issues you experienced. We understand how frustrating this must have been. We do see that your order has now been delivered, and we appreciate your patience while we worked to get this resolved. Thank you, Lulu and Georgia

Kanchana, We're so happy to hear that you love the sofa and that our delivery service met your expectations! Your kind words mean a lot to us. Lulu and Georgia

Kelsey, We are so pleased to hear that your experience was punctual, professional, and easy! Thank you for sharing your positive feedback with us. Lulu and Georgia

Hi Debbie, We’re sorry to hear about the repeated delivery delays and understand how frustrating it is to see your package sitting nearby without being delivered. We appreciate you sharing this feedback regarding our third-party carrier. We do see that your 8x10 rug has now been delivered, and we hope you’re happy with the rug itself. Thank you for your patience while this was being resolved.

Theresa, We are so happy to hear that you had such a great experience with us! We truly appreciate your kind words about our customer service and the quality of our products. Lulu and Georgia

Janie, We're absolutely delighted to hear how pleased you are with your new pillow shams! It's wonderful to know that the fabric and construction met your expectations, and that the delivery was fast. We're especially happy that they fit perfectly with your dreamy blue pillow inserts. Lulu and Georgia

Hi Patti, We're so happy to hear your order was filled quickly, and that you received personalized customer service! It's wonderful that you're pleased with the quality, and accurate color of your item. Lulu and Georgia

Hi Emily, We’re very sorry for the frustration and inconvenience caused by the repeated delivery delays and conflicting information from the carrier. We understand how disruptive this can be, especially when coordinating deliveries for a project. We do see that your items are scheduled to ship tomorrow, and we sincerely hope the remainder of the delivery process goes smoothly. If anything else comes up, please don’t hesitate to reach out to our Customer Experience team so we can assist in addressing your concerns. Thank you for your patience and for sharing your feedback.

Hi Joe, We’re sorry to hear about the difficulty reaching our Customer Experience team and the delay with your order. We understand how frustrating it is when an order doesn’t arrive within the expected timeframe. We do see that your order has recently shipped and a delivery date has now been scheduled with our carrier. We appreciate your patience and hope the remainder of the delivery process goes smoothly.

AG, We're so pleased to hear that our team provided such a positive experience with your wallpaper selection! We appreciate your kind words about our customer care, and we're glad the samples arrived promptly. Lulu and Georgia

Nancy, We're so happy to hear that your sofa arrived on time and that our delivery team provided such a smooth and efficient experience! Thank you for sharing your positive feedback. Lulu and Georgia