MobileHelp

Great communication and very helpful…

Great communication and very helpful and informative.

You need a sales team full of people exactly like the gentleman who helped me!

Researching and purchasing the proper equipment and monthly subscription services at a reasonable price was a seemingly daunting task for me, as I had not one single idea on how or where to start my search. I feared it would be an anxiety ridden nightmare, but by the end, it was the perfect fit for my needs. Now I’m not one to answer calls that aren’t already in my contacts, but the minute an unknown number called while I was wetting my beak, something immediately felt right, so I answered. The representative who helped me, and I must admit that for the life of me and to my shame, I cannot remember his name. He never forgot mine, which went a long way with me in terms of respect and ultimately sealed the deal for me. Whomever he was, he deserves a stupidly fat raise, and I imagine if he could be cloned, you as a company would almost never lose a sale.

Friendly

Friendly customer service rep. Very helpful.

Saved my life several times. When I needed new service the equip

Saved my life several times. When the equipment needed to be replaced it arrived 2 days early.

Not helpful customer support for…

Not helpful customer support for equipment problems

have not received the devise so its…

have not received the devise so its mute at this point, person i spoke with seemed to answer my questions

All facts are needed to make an informed pick!

I was happy to get all the news of your products and not you have to protection of my person.Go job you looking out for all your customer new and old. Thanks

Great customer service

Aaron was very helpful in explaining how the alert system works. He was very patient and answered all of the questions that I had.

I called MobileHelp after I received my…

I called MobileHelp after I received my MobileHelp device, and they were very helpful in answering all my questions. It's wonderful to be able to talk to a person who seems concerned.

Barbara BrownUnited States · 3 reviews · Verified · Experienced 2024-09-20 · Posted 2024-09-21

The time I spent talking to the…

The time I spent talking to the government over the phone about my husband care dealing with the alert bracelet for my husband was very interesting he took me step by step through every detail

Scott was very helpful and explaining…

Scott was very helpful and explaining your program and the cost involved. I’m looking forward to receiving my pendant and using the service as soon as possible.

Prompt return call

Prompt return call, great information from Rick with the best suggested program based on information about the holder.

I was very impressed with Aaron the…

I was very impressed with Aaron the service representative. He explained the system thoroughly and was extremely knowledgeable.

Pleasant conversation with lady rep was a good start!

Your rep explained everything without pressuring. Obviously I had looked over other offerings and decided Mobile Help would best fit my needs so I went ahead and signed up. I received the equipment quickly and the set up was very easy. Looks like a excellent product. Did the test and it worked well. I hope I never have to use it but it is good to know it is there just in case. I'm happy with my decision and both of my kids are very definitely happy and relieved that I finally did it.

Good transaction

Excellent service!

My rep Noel did a professional job and helped me get the right system for my elderly sister. The process was easy, the price was fair, and I appreciate the fact that I didn’t need a long-term contract. All in all, I am pleased with my selection of MobileHelp, and am looking forward to the peace of mind and protection it will provide.

New Customer

Samantha was very Helpful and informative in my purchase and inquiry into MobileHelp. Thank You!!!

Betty MatiskaUnited States · 2 reviews · Verified · Experienced 2024-09-13 · Posted 2024-09-20

Just got it in the mail today and it’s…

Just got it in the mail today and it’s hooked up so so far so good.

Helpful

Scott was very helpful and explained everything in detail.

My bank account has been charged twice…

My bank account has been charged twice and your people said it was up to my bank to correct. My bank says your people are wrong and that your company needs to refund one of the charges !!!!!!!!!