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PadSplit

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104 reviews

4.2104 reviews
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About PadSplit

Data updated
Website
www.padsplit.com
Category
Business Services
Location
United States
Status
Unclaimed
Last 12 months
104 reviews
Replies to negative
60% (9/15)
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About this business

PadSplit is the nation's largest coliving marketplace. PadSplit offers clean, modern furnished rooms for rent to community members at an affordable weekly fee, including utilities, WiFi, laundry access, and telehealth services.At PadSplit, we believe that the people who serve our communities deserve an opportunity to live in them. As a result, our mission is to help solve the affordable housing crisis, one room at a time, while leveraging housing as a vehicle for financial empowerment. We do this by building a marketplace that enables the quickest and most effective housing solutions for low-income workers.Our services are specifically tailored for hardworking people like teachers, security guards, bus drivers, and retail employees who are looking to build their futures. We are proud to help them find housing opportunities to transform their lives, and we will continue to bring respectable and affordable housing options to those in need.Our work continues in support of our residents, most of whom are hard-working hourly wage earners trying to get ahead. We will continue to bring respectable, accessible, quality housing options to those who need it most.

Written by the business, not verified by us.

Is PadSplit legit?

PadSplit (www.padsplit.com) has a 4.2 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Business Services and its reputation is good. 79% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 60% of negative reviews; Reviews mostly discuss Price, User experience. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers love how affordable the housing options are, noting that finding a clean and comfortable place to stay in wonderful neighborhoods makes moving seamless and budget-friendly. People also appreciate the flexibility to travel and relocate to different states while maintaining a steady, affordable, and reliable living arrangement. Some reviewers were not happy with customer support response times or encountered difficulties with certain hosts during their stay. A few people also mentioned occasional issues regarding limited room availability in major cities or unexpected changes and problems to their housing arrangements upon initial arrival.

Auto-generated from all reviews of this business. For reference only.

What people say

Glad this App exists

Reply from PadSplit2026-08-05

Thank you for your review! We’re pleased to know that PadSplit has made a positive impression on you. We truly appreciate you choosing PadSplit and sharing your feedback. Our goal is to provide members with an easier path to affordable housing and a supportive community experience. We look forward to continuing to support you along the way.

Move in was easy

Move in was easy. Quick response to resolve issues and concerns with the house

Reply from PadSplit2026-08-04

Thank you for your thoughtful review! We’re pleased to hear that your move-in was easy and that concerns with the house were handled quickly. Your feedback means a great deal to us because we strive to provide both convenience and dependable support for our members. We truly appreciate you choosing PadSplit and sharing your experience. We hope you continue to have a positive experience in your home.

The rent is affordable and convenient

The rent is affordable and convenient. The house is safe and all amenities are working well. Great place to stay while putting your life together.

Reply from PadSplit2026-08-04

Thank you for sharing your experience! We’re glad to hear that you’ve found the rent affordable and convenient and that the home and amenities have met your needs. It means a lot to know that PadSplit has been a great place to stay while you focus on your next steps. We truly appreciate you choosing PadSplit and being part of our community. Providing accessible housing and supportive living environments is an important part of our mission. We hope you continue to have a positive experience, and our team is always here if you need support.

⚠️ BEWARE OF EL TEA HAUDINGS ⚠️

⚠️ BEWARE OF EL TEA HAUDINGS ⚠️ This was one of the worst living experiences I’ve ever had. The smell of mold was overwhelming. It ate through the drywall, and the stench was unbearable on my nose and lungs. The bathroom sinks stayed clogged, the front door hung lopsided, and we even watched a large brown-and-cream snake trying to get inside. 5 tenants moved out, including myself. To make matters worse, I heard gunshots almost every night. No one should have to live in conditions like this. This was my experience, and I hope others thoroughly inspect any property before signing a lease. #Beware #RentersRights #KnowBeforeYouRent #Housing

New to padsplit

I was new to Virginia and Jean, the host, mage me feel very welcome. This was my first padsplit experience. I loved in a house with 6 other people but the host made it a pleasant stay.

Reply from PadSplit2026-08-05

We appreciate you taking the time to share your feedback! It’s wonderful to hear that Jean made you feel welcome as you settled into Virginia and that your first PadSplit experience was a pleasant one. Living with multiple housemates can be a new experience, so we’re glad your host helped create a comfortable environment. Thank you for choosing PadSplit and being part of our community. We hope you continue to enjoy your new surroundings and all that Virginia has to offer.

Make sure you have a phone call with the host!

This was not a good experience! I was looking for a place to live (FL) that was affordable, safe, and reliant. I saw mixed reviews from this app, but decided to try it out. Overall, it was stressful and concerning! The first pad I booked looked beautiful (Rated 5 stars). I get contacted by the property manager. Mind you, I am doing all this through the phone app in a galaxy phone as my laptop finally died on me after 5+years. So, I did not know this (until I called customer service and they made a ticket!) through the app you cannot see who the landlord/property manager is and what their response rate is. You also cannot see who lives in the house. And most of the pictures of the rooms and houses have been AI enhanced. If you look at the backgrounds in the windows its picture perfect neighborhoods. However, if you do a general Google maps the scenery is significantly different. The property manager shares with me through phone call (which I appreciate) that there is an active eviction going on in the house and tensions have built up. So, she recommends two other places of which she describes the people and they seem okay. I also notice the rents are significantly higher soon realizing she gets commision from this. Plus because she "referred" those two places through a link she gets another commission if I move into a Pad. I decided to book at another place remember there is a $100 dollar cancelation fee. At the second place (also rated 5 star reviews) after booking, I scroll all the way down where it shows parking spaces. I notice in the description Cadillac cars, Lincoln Nav.. there is a picture of each person next to their car. I realized I would be sharing a house with at least three other men. I reached out to the property manager for reassurance on my future room mates to ask some questions (cleanliness, respectful, any conflicts etc.) he didn't even care to answer any of my questions. I suggested a facetime or phone call to chat like I did with the first property manager who at least was lovely enough to let me know about the situatuon. This one did not even bother suggesting I should move into another of his properties as women are too "dramatic". Padsplit customer service was useless as well! I just wanted to know the genders of the people I was going to beliving with for the next at least three month's they couldn't even help me with that. It was not until after I found out that you could see pad mates (from unbooked houses) through the website that I realized it did not matter where I booked I would be rooming with some shaddy people. The manager taking hours to respond, barely answered my parking question. Also, I had requested to move in at 8 instead of 6 pm because of logistics and he said no. I could not rebook my flight to an earlier one to get there before 6 so I had to cancel and was charged the $100 dollars. In total I waisted almost $200 ($19 background, $26 first pad cleaning fee $100 Pad cancellation (I cancelled in less than 24 hrs) and who knows what other hidden fees. The entire situation left me scared and frustrated. I had an uncaring property manager and customer service could not even verify the gender of my pad mates. What a disappointment this experience was! The customer service girls are not sympathetic either! I called twice in one day and in one ocassion in the evening I spoke to someone from India! Padsplit is not a company designed for students, entering professionals, or those who are in the transition phase in their career. Make sure you make contact with the landlord! Have a phone call! In each property unfortunately there are usually 3-5 reviews and they can be a year or more old. I am wondering if PadSplit erases the review comments. This is how PadSplit traps you by not letting you have contact with the property manager unless you book. Unjust

Well it was very reliable and useful

Well it was very reliable and useful. So far I have moved in and grateful to find a temporary home!! Plus the fact if your financial changes you can move or transfer anywhere. Response time from host to customer service is 5 star!!! Thank you PadSplit!!

Reply from PadSplit2026-08-04

Thank you for your kind review! We’re pleased to hear that PadSplit has provided a reliable temporary home and that the flexibility of our platform has been helpful during your transition. It’s also great to know that both your host and our customer service team have provided prompt support. We truly appreciate you choosing PadSplit and allowing us to be part of your housing journey. We hope you continue to enjoy your experience, and our team is always here if you need anything.

Very convenient,

Reply from PadSplit2026-08-04

Thank you for taking the time to leave a review! We’re happy to know that the convenience of PadSplit has made a positive impression on you. We sincerely appreciate you choosing PadSplit and trusting us with your housing needs. Providing flexible and easy-to-use housing options is an important part of our mission. We look forward to continuing to support you.

I t was awesome experience hoping to…

I t was awesome experience hoping to join again one day

Reply from PadSplit2026-07-31

We appreciate you taking the time to share your feedback! It’s wonderful to hear that you had an awesome experience during your stay with PadSplit. Thank you for choosing PadSplit and trusting us with your housing needs. Our mission is to provide members with accessible and welcoming housing, and we’re glad we could be part of your journey. We hope to see you again in the future.

In the specific padsplit I live in the…

In the specific padsplit I live in the hosts are pleasant,the house is cleaned and kept maintained, and its in a decent neighborhood. Great opportunity for anyone wanting to save and have a place for their own privacy.5 stars 🌟

Reply from PadSplit2026-07-31

Thank you for taking the time to share your feedback! We’re happy to hear that your hosts have been pleasant, the home has been well cared for, and your PadSplit community has been a good fit for you. We truly appreciate you choosing PadSplit and sharing how it has helped you save while maintaining your own space. Creating accessible and comfortable housing opportunities for our members is at the heart of what we do. We hope you continue to have a great experience.

The flexibility

Reply from PadSplit2026-07-31

We appreciate your review! It’s wonderful to hear that you value the flexibility PadSplit provides. Thank you for choosing PadSplit and allowing us to be part of your housing journey. We’re committed to making affordable and accessible housing available to our members while providing options that fit different lifestyles. Please let us know if there is ever anything we can assist you with.

Affordable and Good quality rooms.

Reply from PadSplit2026-07-31

Thank you for your feedback! We’re pleased to hear that your PadSplit experience has provided the affordability and quality you were looking for. We truly appreciate you choosing PadSplit and sharing your experience with others. Helping members find reliable housing options that support their goals is an important part of our mission. We hope you continue to enjoy your home and your PadSplit experience.

Great experience!!

My roommates are nice. My room is huge. Sad I have to leave due to a new job.

Reply from PadSplit2026-07-31

Thank you for sharing your experience with us! We’re glad to know that your time with PadSplit included great roommates and a room that gave you the space you needed. We truly appreciate you choosing PadSplit and allowing us to be part of your journey. While we’ll miss having you in the community, we’re excited for your new job and wish you the very best moving forward. Please know we’re always here if you need us again.

5stars = 5stars

Reply from PadSplit2026-07-31

Thank you for the 5-star rating! We’re happy to know that your PadSplit experience has earned your full support. We sincerely appreciate you choosing PadSplit and being part of our community. Our goal is to help members find comfortable and supportive housing solutions that fit their needs. We’re grateful for your feedback and look forward to continuing to serve you.

Move in was automated and simple

Move in was automated and simple. I was given the access codes well prior to move in time and the team was responsive to any questions I had.

Reply from PadSplit2026-07-31

We appreciate you taking the time to share your feedback! It’s wonderful to hear that the automated move-in process helped make getting settled easier and that our team was available to answer your questions. Thank you for choosing PadSplit and being part of our community. We’re committed to creating a convenient and supportive experience for our members from the start. We’re glad to have you with us and are always here if you need assistance.

The host was very responsive and the…

The host was very responsive and the roommates were very polite and cordial.

Reply from PadSplit2026-07-31

Thank you for your thoughtful review! We’re glad to hear that your host has been quick to respond and that your roommates have been polite and respectful. We truly appreciate you choosing PadSplit and sharing your experience. Helping members find welcoming homes and supportive communities is what inspires us every day. We hope you continue to have a great experience with PadSplit.

Save your self the trouble on sites…

Save your self the trouble on sites like SpareRoom or Roomies. This is the only way to go.

Reply from PadSplit2026-07-31

Thank you for your wonderful feedback! We’re honored to hear that you feel PadSplit is the best choice for finding a place to call home. Your confidence in our platform means a great deal to us. We truly appreciate you choosing PadSplit and being part of our community. Our mission is to make finding affordable, accessible housing as simple as possible. Thank you for your recommendation, and we’re always here if you need support.

The tenants are knit picky and I don’t…

The tenants are knit picky and I don’t like that as well as the host is very rude

Reply from PadSplit2026-07-31

Thank you for bringing your concerns to our attention. We understand how important it is to feel comfortable in your living environment and to have respectful communication with your host and others in the home. We value feedback from our members and are committed to improving the resident experience. Please reach out to [email protected] or (770) 373-7863 so our team can learn more about your situation and assist you further.

Alexa is amazing and was very helpful

Alexa is amazing and was very helpful. I am very happy with my stay and PadSplit. I love the location and the price. Thank you so much Susanna Israel

Reply from PadSplit2026-07-29

Thank you for your wonderful review! We’re so glad to hear that Alexa was helpful and that your stay with PadSplit has been such a positive experience. Knowing that you love the location and the price means a lot to us. We sincerely appreciate you choosing PadSplit and being part of our community. Our goal is to provide members with affordable, convenient housing options and a supportive experience from start to finish. We hope you continue to enjoy your home, and our team is always here if you need anything.

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