fast service good prices
Reply from Paper Mart2026-06-25
We're glad you enjoyed your experience. Thank you for your kind words!
About Paper Mart
Data updated- Website
- www.papermart.com
- Category
- Events & Entertainment
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 200 reviews
- Replies to negative
- 100% (7/7)
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About this business
At Paper Mart, we pride ourselves in being the largest and most complete discount retail and industrial packaging supply company in the United States. With over 26,000 items listed on our website, our goal is to sell the best for less by offering low prices to everyone, same day shipping, and excellent customer service. Paper Mart is a 4th generation family owned and operated business. Established in 1921, we have been in business for nearly 100 years and online since the 1990's! Our specialties include retail and industrial packaging, arts and crafts supplies, gift wrapping products, and wedding/event supplies. We have a huge inventory of craft supplies, tulle, ribbon, gift wrap, industrial supplies, and much more!
Is Paper Mart legit?
Paper Mart (www.papermart.com) has a 4.7 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Events & Entertainment and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Consumers consistently mention that orders arrive quickly and safely, highlighting the impressive delivery service and neat packaging. Buyers love the extensive selection of beautiful ribbons and boxes, noting that everything is even better in person. Shoppers find the website straightforward to navigate, making the ordering process smooth while offering very competitive prices. Though some customers mentioned that shipping fees can occasionally feel quite expensive for smaller purchases, they still appreciate the overall product quality. A few people also noted occasional challenges with return policies or handling issues regarding specific delivery carriers.
Auto-generated from all reviews of this business. For reference only.What people say
You don't have any of the products I…
You don't have any of the products I usually buy in stock.
Reply from Paper Mart2026-06-25
We’re so sorry about these items and appreciate you for sharing the experience. We’ll contact you soon to provide more details on our inventory changes.
Great service
Always great quality and customer service .
Reply from Paper Mart2026-06-25
We appreciate your kind words. Thank you for your continued support!
Papermart My Go To Source for Ribbon
Papermart offers top quality items at good prices, always. I do wish they would offer wrapping paper in smaller rolls the way they used. Papermart is my go to place for ribbon. It is always such beautiful quality. The shipping is fast.
Reply from Paper Mart2026-06-25
We're so happy you appreciate our quality items and fast shipping!
Excellent deals
Reply from Paper Mart2026-06-24
We're thrilled to have met your expectations. Looking forward to serving you again soon!
Just as ordered, thank you
My order was received quickly, and exactly right.
Reply from Paper Mart2026-06-24
We're glad your order arrived quickly and was perfect! We appreciate your feedback.
Great products
Great products, fast shipping
Reply from Paper Mart2026-06-24
We're so glad you loved our products and the quick delivery!
Excellent help from Customer Service Rep…
Excellent help from a Customer Service rep - she was wonderful.
Reply from Paper Mart2026-06-25
We're glad to hear our representative was wonderful and helpful.
Love your ribbon
Reply from Paper Mart2026-06-23
Thanks for being a fan of our ribbon. Looking forward to serving you again soon!
Quick delivery and product is as…
Quick delivery and product is as described.
Reply from Paper Mart2026-06-22
We're glad your order arrived quickly and met your expectations! We appreciate your positive feedback.
Great service
Great service, thanks!
Reply from Paper Mart2026-06-22
We're thrilled to have met your expectations. Looking forward to serving you again soon!
Efficient and convenient.
Reply from Paper Mart2026-06-22
Your satisfaction is our top priority. Thank you for choosing Paper Mart—we truly appreciate your business.
The person who answered the phone
The person who answered the phone. She answered all of my questions clearly and knew what she was talking about. Most importantly, she spoke perfect English!
Reply from Paper Mart2026-06-19
We're so glad to hear our team provided clear, knowledgeable assistance. Your positive feedback truly brightens our day!
Pickup is Easy
The ease of selecting pickup times that fit our schedules, easy access to the loading docks, and easy instructions once we arrive makes for a very smooth process. They already have great products with competitive pricing so it’s nice when getting the products is easy.
Reply from Paper Mart2026-06-19
We're so glad to hear that our pickup process is smooth and convenient for you. Thank you for your wonderful feedback!
Thank You for providing great and…
Thank You for providing great and consistent service to my retail shop!
Reply from Paper Mart2026-06-18
Your feedback means the world to us. Thank you for being a valued part of the Paper Mart family.
Easy and quick to order/and will call.
Reply from Paper Mart2026-06-18
Thanks Janine, we appreciate you being such a loyal customer with Paper Mart.
The great things about Paper Mart are
The great things about Paper Mart are: beyond the value and quality of their products is their customer service. Been doing business with them for almost 13 years. Found them on a search for ribbon, and found so much more. Now they are the main vendor for ribbon, tissue paper, boxes (both for shipping and gift). Any questions I have they are answered. They are friendly, helpful, and quick. Only wish is that they would come into my state, so I could come and personally thank them for all the variety, quality and friendliness they've shown throughout the years. From one family owned business to another, Thank You. It's much appreciated and welcomed. You can truly see the value in your products by the commitment you show to your family and staff. (insert gold medal and clapping hands emoji)!!!!
Reply from Paper Mart2026-06-18
We are so incredibly grateful for your kind words and your loyalty over the past 13 years! It truly means the world to us to know that our products and customer service have consistently met your expectations. We deeply appreciate your continued business and your wonderful feedback.
Fast quick delivery
Reply from Paper Mart2026-06-18
We're so happy your order arrived quickly! Looking forward to serving you again soon!
Paper mart ships the correct items in…
Paper mart ships the correct items in a timely manner.
Reply from Paper Mart2026-06-18
We're glad to hear we met your expectations. Thank you for your positive feedback!
Quick and efficient
Reply from Paper Mart2026-06-18
We're so happy you have had great experiences with Paper Mart! We look forward to serving you again soon.
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