RedWeek is the largest, most reputable online timeshare marketplace with an audience of more than 4 million and an A+ Better Business Bureau rating. Timeshare owners and travelers alike come to RedWeek to read our exclusive resort ratings and reviews, access our detailed resort information, and of course browse the thousands of timeshare rental and resale postings or advertise their own timeshare for rent or sale.
Written by the business, not verified by us.RedWeek (www.redweek.com) has a 4.7 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Customers appreciate how simple and straightforward the booking process is, noting that transactions go smoothly from start to finish without unnecessary complications. People frequently mention the prompt communication, helpful support, and overall efficiency provided throughout their travel planning stages. However, some customers also noted occasional delays with booking confirmations and unexpected communication issues during the reservation stage. A few people experienced frustrating complications, such as long response times or difficulties when trying to finalize their specific travel arrangements. Travelers occasionally described instances where they had to wait longer than expected for updates regarding their bookings.
Auto-generated from all reviews of this business. For reference only.Easy, quick. Good communication.
Thank you for your feedback! We’re glad to hear your experience was easy, quick, and supported by good communication. Providing a smooth and straightforward process is always our goal. We truly appreciate your support and look forward to helping you with your future vacation plans!
Everything went smoothly and the communication was great
Thank you for your feedback! We’re glad to hear everything went smoothly and that you appreciated the communication throughout your experience. Providing a seamless process with helpful updates is always our goal. We truly appreciate your support and look forward to assisting you again in the future!
It’s been really easy and straightforward
Thank you for your feedback! We’re glad to hear you found the process easy and straightforward. Providing a simple and seamless experience for our customers is always our goal. We truly appreciate your support and look forward to assisting you with your future vacation plans!
We have made many bookings through redweek to rent weeks at multiple locations and have always had a great experience
Thank you for your wonderful feedback! We’re thrilled to hear you’ve made many bookings through RedWeek and have consistently had great experiences at multiple destinations. It means so much to know that our platform has helped make your vacation planning smooth and enjoyable. We truly appreciate your continued trust and support, and we look forward to helping you plan many more memorable getaways!
Thank you for sharing your feedback. We’re sorry to hear that our response time did not meet your expectations. We understand how important timely communication is during the reservation process, and we appreciate you bringing this to our attention. Your feedback helps us continue improving our service and providing the best possible experience for our customers. We hope to have the opportunity to better serve you in the future.
Thank you for your feedback! We’re glad to hear you had a fast and easy transaction with RedWeek. Providing a smooth and efficient experience is always our goal. We truly appreciate your support and look forward to assisting you again in the future!
I book with Redweek every time I can! I have for years. Accommodations are always as presented and no problems with booking!
Thank you for your wonderful feedback! We’re honored that you’ve chosen RedWeek for your vacations year after year. It’s great to hear your accommodations have always matched your expectations and that your booking experiences have been smooth and hassle-free. We truly appreciate your loyalty and look forward to helping you plan many more memorable vacations!
I use Redweek to rent my timeshare twice a year for the past 7 years. It is a great service and I have never had a problem.
Thank you for your wonderful feedback! We’re honored that you’ve trusted RedWeek to rent your timeshare twice a year for the past seven years. It’s especially rewarding to know our service has consistently met your expectations and provided a problem-free experience. We truly appreciate your loyalty and look forward to continuing to support you for many years to come!
Redweek was ok but once at the property because of it being a redweek booking, we were given the worst accommodations available and were pretty much invisible to the staff for the week. Not necessarily Redweek's problem but it would be nice if they had better working relationships with the timeshare properties.
Hi Debbie, thank you for your feedback. We're truly sorry to hear that your stay didn't meet your expectations, especially if you felt your accommodations and overall experience at the resort fell short. While RedWeek verifies reservation details and helps facilitate the rental process, room assignments and the level of service provided during your stay are ultimately determined by the resort. We understand that doesn't make the experience any less disappointing, and we're sorry it left you with a negative impression. We appreciate you taking the time to share your experience and your thoughtful comments. We'll be sure to pass your feedback along, and we hope you'll consider giving RedWeek another opportunity in the future.
After looking on a travel website I remembered someone telling me about red week. The week I booked was about 1/2 of the travel site and the week I wanted was available. Not traveling until Feb 2027. But feels like everything will work out great.
Thank you for your wonderful feedback! We’re thrilled to hear you found the week you wanted at a great value through RedWeek. It’s always rewarding to know we can help travelers save compared to traditional travel sites while finding the perfect vacation. We hope everything continues to go smoothly, and we can’t wait for you to enjoy your February 2027 getaway. Thank you for choosing RedWeek!
Easy. Not complicated.
Thank you for your feedback! We’re glad to hear you found the process easy and straightforward. Providing a simple, hassle-free experience is our goal. We truly appreciate your support and look forward to helping you again in the future!
I made an offer for a timeshare rental and it was accepted. I logged in after I got the email acceptance and the property shows as no longer available. It is not fair that you don’t get hardly any time to respond to an accepted offer beforectheo owner sells the time to someone else. i won’t be using Redweek in the future as this is ridiculous.
Hi Suzanne, thank you for your feedback. We're very sorry to hear you had a frustrating experience with RedWeek. We absolutely understand how disappointing it is to receive an accepted offer only to find the reservation is no longer available. While we strive to keep availability as accurate as possible, there are times when a reservation cannot be finalized if the booking process isn't completed or the reservation becomes unavailable before the transaction is complete. We'd appreciate the opportunity to review your specific booking and better understand what occurred. If you haven't already, please reach out to our team at [email protected] with your reservation details so we can investigate further. Thank you for bringing this to our attention!
Great. everything was awesome.
Thank you for your wonderful feedback! We’re thrilled to hear everything was awesome and that you had such a positive experience with RedWeek. We truly appreciate your support and look forward to helping you with your future vacation plans!
Thank you for your feedback! We’re thrilled to hear you appreciated our responsiveness. Providing timely support and helpful communication is something we strive for. We truly appreciate your support and look forward to assisting you again in the future!
Easy to reserve and great communication through the approval and confirmation process.
Thank you for your feedback! We’re glad to hear you found the reservation process easy and appreciated the communication throughout the approval and confirmation process. Keeping our customers informed is an important part of providing a smooth experience. We truly appreciate your support and look forward to helping you with your future vacations!
The process was smooth
Thank you for your feedback! We’re glad to hear the process was smooth and easy from start to finish. Providing a seamless experience for our customers is always our goal. We truly appreciate your support and look forward to assisting you again in the future!
Thank you for your feedback! We’re glad to hear your experience was quick and easy. Providing a simple and seamless process is what we strive for. We truly appreciate your support and look forward to helping you with your future vacation plans!
Great customer service. Fantastic communication. Prompt, professional . Thank you
Thank you for your kind feedback! We’re thrilled to hear you had a great experience with our customer service and appreciated our prompt, professional communication. Your support means a great deal to us, and we look forward to assisting you again in the future. Thank you for choosing RedWeek!
Booked with a final confirmation and then received an email saying booking did not process. Called customer service and advised it was a system glitch and the reservation was still confirmed. Then received a phone call advising our payment was refunded and again had to submit another payment to customer service. Meanwhile we received an email 3 days after the failed reservation notice advising it was an error! 3 days later? First time RedWeek user and this was not a great impression. Our fingers crossed we arrive to Aruba and still have a reservation.
Thank you for your feedback. We're sorry for the confusion and frustration caused by this experience, especially as a first-time RedWeek renter. Unfortunately, your booking was affected by a temporary system issue that caused some reservations to be incorrectly canceled. As soon as our team identified the problem, we worked to contact affected renters, explain the situation, assist with rebooking, and provide a discount to help make up for the inconvenience. We understand that receiving conflicting notifications was unsettling, and we apologize for the confusion. We're glad we were able to confirm your reservation once the issue was resolved, and we hope you have a wonderful stay in Aruba. Thank you for your patience and for giving RedWeek the opportunity to make things right!
we have not checked in yet; so, not totally certain. However, everything has worked as expected thus far.
Thank you for your feedback! We’re glad to hear everything has gone as expected so far and that your experience has been a positive one. We appreciate you choosing RedWeek and hope the check-in and the rest of your trip go just as smoothly. Have a wonderful vacation!
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