SamsBeauty is a hair and beauty department store committed to serving beauty lovers around the world. Our unrelenting dedication is focused on providing the latest and most fashionable hairstyles, a wide range of products, top-notch tools and stylish accessories, all at the most competitive prices. At the heart of our mission is our unwavering commitment to customer satisfaction, represented by SamsBeauty's 'Best Price Guarantee'.
Written by the business, not verified by us.
Is SamsBeauty legit?
SamsBeauty (www.samsbeauty.com) has a 4.4 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 83% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-08-28.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the impressively wide selection of affordable beauty products, beautiful packaging, and extremely swift delivery times across all orders. Many consumers also highlight the exceptional quality of the wigs and hair extensions, mentioning they look very natural, fit comfortably, and last for many years.
Though some customers experienced frustrating issues with incorrect item colors, missing package contents, or significantly delayed shipments from delivery providers. A few other people also felt that certain products arrived damaged or with broken components, which made styling quite difficult for them.
Auto-generated from all reviews of this business. For reference only.
Prompt delivery and good prices,I feel you should offer a couple of free gifts when you spend over $100 too!
Reply from SamsBeauty2026-08-05
Thank you for sharing your thoughts with us! We're glad to know you're enjoying our prompt delivery and competitive pricing. We also truly appreciate your recommendation regarding promotional free gifts for larger orders. We're always looking for ways to enhance the customer experience, and we'll definitely keep your suggestion in mind! - SamsBeauty
Great hair product. Love it will recommend it. Try it and you will love it.
Reply from SamsBeauty2026-08-11
Thank you for taking the time to leave such a positive review! Knowing that you love the quality of our hair products is the best news we could hear. We appreciate your support and look forward to fulfilling your next order! — SamsBeauty
Great Shipping cost, product true description, sales and discounts.
Reply from SamsBeauty2026-08-05
Thank you for taking the time to share your feedback! We're delighted to know that you're happy with our product accuracy, shipping costs, and sales. We truly appreciate your support and look forward to serving you again soon. - SamsBeauty
Thank you for taking the time to share your feedback! We're delighted to know that you're happy with our prompt delivery. We truly appreciate your support and look forward to your next order! - SamsBeauty
SamsBeauty, you all are amazing! I can count on you because you deliver quality products and they always come on time. Thank you so much :)
Reply from SamsBeauty2026-08-05
Thank you for taking the time to leave such wonderful feedback! We're thrilled to know that we’ve earned your trust with reliable delivery and top-quality products. We greatly appreciate your business! - SamsBeauty
I received everything I ordered and I'm satisfied with the items I purchased.
I did pay extra 31.00 dollars to have packaged delivered to my Post Office where I have a box. My only issue was the box was open and I know the Sams didn't ship it that way but the tape was removed and one item was out of the original packing. My complaint is on the post office. Sans delivered as promised. Thank you
Reply from SamsBeauty2026-08-04
Thank you so much for taking the time to leave us a review! We’re so glad to hear that you received all your items and were happy with your order. We are so sorry to hear about how the post office handled your package, but we truly appreciate you understanding that it didn't leave our warehouse in that condition. If you ever need assistance with an order or have questions about delivery options, please don't hesitate to reach out. Thank you for choosing SamsBeauty! — SamsBeauty
When I place an order I don't like the Amazon shipping and it's take forever to receive my order.
Reply from SamsBeauty2026-08-04
Hello, we apologize if one of our many carriers experiences any delays throughout your deliveries. We are working hard with your shipping carries to prevent as many delays as possible from occurring. - SamsBeauty
Fast processing and shipping with this order. Good prices, especially the $9.99 and under wigs!
No complaints, did good this time and a couple of other times I ordered from them…Thank you
Reply from SamsBeauty2026-08-04
Thank you so much for the fantastic review! We’re thrilled to hear that you enjoyed our fast processing, speedy shipping, and our $9.99 & under wig deals! Knowing that you’ve had great experiences across multiple orders means the world to us. We truly appreciate your continued support and look forward to serving you again soon! — SamsBeauty
Good product and receive it fast with no problems! Just looking for the black or off black been out!
Reply from SamsBeauty2026-08-04
We love hearing this! Thank you for taking the time to share your feedback. We’re so glad your order arrived quickly and that you loved our prices. Thanks for choosing SamsBeauty!
The website is easy to navigate with a variety of items to choose from.
Reply from SamsBeauty2026-08-04
Thank you for the wonderful feedback! Getting your orders packed and shipped fast at prices you'll love is what we do best. We truly appreciate your business and can't wait to serve you again soon! — SamsBeauty
I have been dealing with this company for over 15 years. It is a great company and the service is excellent . I always tell everyone I come in contact with about this company.
Reply from SamsBeauty2026-08-04
Thank you so much for your incredible loyalty and support over the years! Knowing that you’ve trusted SamsBeauty for a decade and a half and continually recommend us to others means the world to our team. Customers like you are the heart of our business, and we look forward to continuing to give you excellent service for many more years to come! — SamsBeauty
Never got the product because the party you contract to deliver dropped it off at the wrong location and customer service basically told me they couldn't help
Reply from SamsBeauty2026-08-04
Hi, we are terribly sorry to hear the frustration that was experienced with your order. As a valued customer, we apologize that you felt misunderstood. We take the concern of being 'dishonest' very seriously, and we assure you all the details were presented in our return and shipping policy that you agree to upon placing an order with us. We sincerely apologize if those details were not clarified enough. - SamsBeauty
I love Samsbeauty! I've been ordering from them for over 13+ years or so. I always get my order in a timely manner and they have the lace units from the 2010s to the current ones.
Reply from SamsBeauty2026-08-04
Thank you so much for your incredible loyalty and support over the years! Knowing that you’ve trusted SamsBeauty for well over a decade and rely on us for everything from classic 2010s lace units to the latest trending styles means the absolute world to us. Customers like you are the heart of our business, and we look forward to keeping your collection growing for many more years to come! — SamsBeauty
These wigs I bought are so tea. I got some a few years ago and had to buy some newer ones!! They last forever btw. I bought one in 2019 and she is still going strong but I wanted a newer more bright one. These aren’t for like an everyday type of situation but as a drag queen they style up perfectly and can be brushed out and restyled multiple times with very little touch ups. The lace is very strong as well. It blends very well though it Tis a bit darker so if you’re light skinned like myself you’ll need to bleach your lace just a bit. But that is like a 5 min process for years of use❤️ couldn’t recommend these enough!!
Reply from SamsBeauty2026-08-04
Thank you so much for the incredible review! We are obsessed with hearing how well our wigs perform for your drag looks and that your 2019 unit is still going strong—that is legendary durability! Thank you for taking the time to share your lace customization tip with the community and for trusting SamsBeauty to bring your bright, fabulous styles to life. We appreciate your support so much! — SamsBeauty
We love hearing this! Thank you for taking the time to share your feedback. We’re so glad your order arrived quickly and that you loved our prices. Thanks for choosing SamsBeauty!
I had to be out of town last minute..I was taking a chance on ordering at such late notice..I completely forgot to pay for the express delivery..because I've never had to use it..but..Sams Beauty came through for me..it came in time for my trip..thank you again
Reply from SamsBeauty2026-08-04
Thank you so much for taking the time to share your review! We know how stressful last-minute travel can be, so we’re thrilled that your order made it to you right in time for your trip. Hearing that our team came through for you when you needed it most means the world to us. Safe travels and thank you for shopping with SamsBeauty! — SamsBeauty
They have a bunch of different brands
of hair for good prices
Reply from SamsBeauty2026-08-04
We love hearing this! Thank you for taking the time to share your feedback. We’re so glad your order arrived quickly and that you loved our prices. Thanks for choosing SamsBeauty!
It's was very good experience to Shop at Sams Beauty
My wigs come very fast...I am repeat costumer!!!
Reply from SamsBeauty2026-08-04
Thank you so much for the wonderful review! We’re thrilled to hear that you had such a great shopping experience and that your wigs arrived so quickly. Having you as a repeat customer means the absolute world to us! We appreciate your continued support and can't wait for your next order! — SamsBeauty
Thank you so much for the great review! We’re thrilled to hear that you enjoyed our prices and fast shipping. Providing high-quality products quickly and affordably is always our top goal. We appreciate your support and look forward to your next order! — SamsBeauty
Thank you so much for the great review! We’re thrilled to hear that you enjoyed our prices and fast shipping. Providing high-quality products quickly and affordably is always our top goal. We appreciate your support and look forward to your next order! — SamsBeauty
Megalook Hair
Ywigs
Best Hair System
Spellbound Wigs LLC
Eayon Hair
Elevate Styles
OQ Hair
FragranceNet