SamsBeauty is a hair and beauty department store committed to serving beauty lovers around the world. Our unrelenting dedication is focused on providing the latest and most fashionable hairstyles, a wide range of products, top-notch tools and stylish accessories, all at the most competitive prices. At the heart of our mission is our unwavering commitment to customer satisfaction, represented by SamsBeauty's 'Best Price Guarantee'.
Written by the business, not verified by us.
Is SamsBeauty legit?
SamsBeauty (www.samsbeauty.com) has a 4.4 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 83% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-08-28.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the impressively wide selection of affordable beauty products, beautiful packaging, and extremely swift delivery times across all orders. Many consumers also highlight the exceptional quality of the wigs and hair extensions, mentioning they look very natural, fit comfortably, and last for many years.
Though some customers experienced frustrating issues with incorrect item colors, missing package contents, or significantly delayed shipments from delivery providers. A few other people also felt that certain products arrived damaged or with broken components, which made styling quite difficult for them.
Auto-generated from all reviews of this business. For reference only.
Thank you so much for the great review! We’re thrilled to hear that you enjoyed our prices and fast shipping. Providing high-quality products quickly and affordably is always our top goal. We appreciate your support and look forward to your next order! — SamsBeauty
Ease f ordering. Very quick response. Got order in just a few days.
Reply from SamsBeauty2026-08-04
Thank you so much for the great review! We’re thrilled to hear that you enjoyed our prices and fast shipping. Providing high-quality products quickly and affordably is always our top goal. We appreciate your support and look forward to your next order! — SamsBeauty
Curls dropped so fast and became frizzy and tangled.
Reply from SamsBeauty2026-08-04
We apologize that your curls dropped and became tangled so quickly. Quality and customer satisfaction are very important to us. We will pass this information to our manufacturer to prevent this from happening. - SamsBeauty
Thank you for taking the time to share your feedback! We're delighted to know that you're happy with the hair quality and our prompt delivery. We truly appreciate your support and look forward to your next order! - SamsBeauty
I have been a Sam’s Beauty customer since 2017, I love their products. Fast and reliable delivery every time.
Reply from SamsBeauty2026-08-05
Thank you for the wonderful review and for your loyalty over the past several years! We're delighted to know that you enjoy our product selection and can always count on us for fast, reliable delivery. We truly appreciate your continued support! - SamsBeauty
I received everything that I ordered. In a timely manner. I like the items I ordered. Just, haven't used them all yet.
Reply from SamsBeauty2026-08-04
We really appreciate your feedback! It’s great to know your order arrived in a timely manner and that you're happy with your new items. We hope you love the rest of your products as you try them out. Thanks for choosing SamsBeauty! - SamsBeauty
Great prices, fast shipping and an easy website to view. Loved the product I purchased and will be buying from again.
Reply from SamsBeauty2026-08-04
Thank you for the wonderful feedback! We’re delighted that your order arrived quickly and that you loved your new product. Providing great prices and a seamless online shopping experience is always our goal. We can't wait to welcome you back for your next purchase! — SamsBeauty
I love shopping on Sam’s beauty. I never have an issue. Shopping on the website is easy and shipping is fast,efficient and effortless.
Reply from SamsBeauty2026-08-04
We love hearing this! Thank you for taking the time to share your review. Knowing that your orders arrive quickly and that you enjoy using our website means the world to us. Thank you for choosing SamsBeauty. - SamsBeauty
Thank you for the wonderful feedback! Getting your orders packed and shipped fast at prices you'll love is what we do best. We truly appreciate your business and can't wait to serve you again soon! — SamsBeauty
We love hearing this! Thank you for taking the time to share your feedback. We’re so glad your order arrived quickly and that you loved our prices. Thanks for choosing SamsBeauty!
I LOVE shopping for my pixie human hair wigs. I bought 2 synthetic ones, which I still wear sometimes, and 2 human-hair wigs that look good.
Reply from SamsBeauty2026-08-04
Thank you so much for the wonderful review! We’re so glad to hear you’re loving your pixie human hair wigs and still getting great wear out of your synthetic ones, too! Pixie cuts are such a classic, versatile look, and it means the world to us to be your go-to spot for both. We appreciate your support and can’t wait to see what style you pick next! — SamsBeauty
Thank you for the wonderful feedback! Getting your orders packed and shipped fast at prices you'll love is what we do best. We truly appreciate your business and can't wait to serve you again soon! — SamsBeauty
Thanks for completing my order and getting it right sorry to be such an inconvenience for you and thankful that you sent me the right merchandise. Thank you for your assistance. Greatly appreciated.
Reply from SamsBeauty2026-07-31
Thank you so much for your kind words! You were never an inconvenience at all—getting your order right is always our top priority. We truly appreciate your patience and your support, and we're always here to help whenever you need us! - SamsBeauty
Good price, but not easy to place my orders because of insufficient products! I have to wait for a week!
Reply from SamsBeauty2026-07-29
Thank you for your review! We’re thrilled you love our prices, but we apologize for the inventory shortages and wait times. We are working hard to restock items faster and streamline fulfillment. We appreciate your patience and support! - SamsBeauty
My orders are always delivered on time. You carry the best selection and prices of items online.
Reply from SamsBeauty2026-07-28
Thank you so much for your wonderful review! We’re thrilled to hear that you’re happy with our selection, prices, and fast shipping. Providing a reliable online shopping experience is our top priority, and knowing we met your expectations truly makes our day. We look forward to serving you again soon! - SamsBeauty
Easy to navigate site. Products are plentiful. Ordering is a breeze. Delivery can take a while depending on the option selected but I am always satisfied with my orders. I love shopping with this company. I can always depend on them and I know my order is going to be right each time.
Reply from SamsBeauty2026-07-28
Thank you so much for taking the time to share such a detailed and thoughtful review! We’re thrilled to hear that you find our website easy to navigate, enjoy our selection, and trust us to get your orders right every time. We also appreciate your patience with shipping times depending on the option selected. Your loyalty and trust mean the world to our team, and we look forward to serving you again soon! - SamsBeauty
Products from Past/Present
Was held in good standards.
Customer Service comes across Approachable and Knowledgeable.
My recent purchase had to be returned, because my Client had to wait on her install.
My Refund was returned in a good timeframe.
Keep enjoying what you do!
Thank you.
Reply from SamsBeauty2026-07-28
Thank you for taking the time to share your feedback! We’re delighted to hear that our products meet your standards and that our customer service team made you feel supported with their knowledge and approachability. We’re sorry your recent order needed to be returned due to client scheduling, but we’re glad our return and refund process was smooth and timely for you. We truly value your business and look forward to assisting you again soon! - SamsBeauty
I always order from Sam's Beauty and I'm satisfied!
Reply from SamsBeauty2026-07-28
We work hard to bring you the best deals and prompt deliveries, so hearing that you’re pleased with your orders means everything to us. Thanks for being a valued customer. - SamsBeauty
the primer I ordered works very well for me. I use it under and over my foundation it controls oil very well. I have oily skin and this primer makes my foundation look so smooth so my skin looks great. I will continue to order this product from you.please keep it in stock. great price too.thank you.
Reply from SamsBeauty2026-07-24
Thank you so much for taking the time to leave such a detailed review! We’re thrilled to hear that our primer works so well for your skin, especially with oil control and giving you that smooth finish both under and over foundation. We hear you loud and clear—we’ll do our absolute best to keep it fully stocked and at a great price for you! We greatly appreciate your support and look forward to your next order! — SamsBeauty
This wig looks nothing like the picture.
It's not at all real.
I spent 150 on this head band wig it's garbage
Reply from SamsBeauty2026-07-24
Hi, we are terribly sorry to hear the frustration that was experienced with your order. As a valued customer, we apologize that you felt misunderstood. We take the concern of being 'dishonest' very seriously, and we assure you all the details were presented in our return policy that you agree to upon placing an order with us. We sincerely apologize if those details were not clarified enough. - SamsBeauty