We ship packages to you, no matter where you are in the world. Use your Shipito mailbox, US address, to shop online from the US. Then have packages consolidated and forwarded to you. Shipito was started in 2008 for international shoppers and businesses seeking to reach international shoppers. Many products are less expensive or more authentic in the US. Unfortunately, a lot of stores do not offer shipping for international customers. We have solved that problem. Now you can shop in the US using your Shipito mailbox, US address, and have parcels shipped to you anywhere in the world.
Written by the business, not verified by us.Shipito (www.shipito.com) has a 3.9 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Business Services and its reputation is mixed. 73% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 96% of negative reviews; Reviews mostly discuss Price, User experience, Product. Last updated 2026-08-12.
Reviewers had a great experience with this company. Customers frequently mention that the platform is extremely easy to use and navigate, making the whole ordering process exceptionally smooth. People also appreciate the fast delivery times and note that parcels consistently arrive safely and in good condition. Reviewers often describe the staff as genuinely helpful and praise the clear, straightforward guidance provided throughout the transaction. However, some people mentioned that shipping prices can occasionally feel rather expensive for smaller items. Consumers also pointed out limited choices regarding available courier options. A few reviewers experienced unexpected delivery delays and difficult communication issues with support.
Auto-generated from all reviews of this business. For reference only.to know that my parcel under control!
We're glad to hear you had a positive experience with Shipito. If there's anything we can do to turn your next experience into a 5-star one, please let us know. Your feedback helps us improve!
super duper excellent tho the price was a bit high it had to travel AMERICA TO the UK
Thank you for your kind review! We’re delighted to hear you were satisfied with our service. We understand that pricing can sometimes be a concern, and we’ll continue to work on providing the best possible value to our customers. Your feedback is greatly appreciated!
I gave Shipito 4 stars as I just came across them this year and I haven’t had lots of dealings with them but so far they are pretty good. All the goods I ordered from USA have arrived on time. Postage very good. Maybe I will Shipito to send my Lune London return to Canada for me.
We’re delighted to know you were satisfied with our service. If there’s anything specific we can improve to earn a 5-star rating, we’d love to hear your suggestions.
At the moment that you received my package immediatly you noticed me and Less than 24 hours it’s posted to Brazil .
thanks for leaving a review! We're happy that you had a great experience shipping with Shpito
I am satisfied with Shipito. The convenience and ease of shopping in the USA while being in my own country made for a good experience. I didn't give it five stars only because I found the shipping cost a bit high considering the weight and volume of the shipment.
Thank you for your kind review! We’re delighted to hear you were satisfied with our service. We understand that pricing can sometimes be a concern, and we’ll continue to work on providing the best possible value to our customers. Your feedback is greatly appreciated!
WAY too expensive. I expected a much lower price for a small Amazon shipment. I also expected an option to remove their excess packaging so the overall cost would be greatly reduced.
Thank you for sharing your feedback. We understand that unexpected costs can be frustrating, especially for smaller shipments, and we appreciate your comments about packaging options. We’re always looking for ways to improve our services, provide more flexibility, and ensure our customers receive the best possible value from Shipito.
Outstanding Customer Service – Thank You Nancy and the Team! I had an excellent experience with Shipito. My shipment contained a very valuable collectible that was extremely important to my family, so I had quite a few special requests regarding inspection, detailed photos, packaging, shipping, and insurance. Nancy was incredibly patient and professional throughout the entire process. She took the time to understand my concerns, coordinated with the warehouse team, and always responded with clear and thoughtful communication. Her support gave me a great deal of confidence. I would also like to thank Miranda for helping finalize the shipment and ensuring everything was handled smoothly. The warehouse team carefully followed my photo requests, and I really appreciated the extra attention to detail. It’s rare to find customer service that is both responsive and genuinely willing to help. This experience exceeded my expectations, and I wouldn’t hesitate to use Shipito again for valuable international shipments. Thank you, Nancy, Miranda, and the entire Shipito team for your outstanding service!
thank you so much for this review! We're glad to hear you enjoy shipping with Shipito. We look forward to working with you again!
Package weight was wrong, causing more expensive shipping, several support tickets trying to get it fixed, in the end needing to pay more for extra services to repack and prove the point, not trying to get those services refunded with a support system that doesn’t let you reply to a ticket hence losing history with each agemt. After 15 years as a customer, not impressed.
Thank you for sharing your feedback and for being a Shipito customer for 15 years. We’re sorry to hear about the difficulties you experienced with the package weight, support communication, and additional service charges. We understand your frustration and appreciate you bringing these concerns to our attention as we continue working to improve our processes and customer support experience.
thanks for this feedback and review! :)
Great service. Never had an issue with collecting my items and shipping them oversea. Reliable services.
thank you for leaving a review! We're glad to hear you enjoyed using Shipito!
thanks for leaving a review! :)
Very serious company. Fast shipping.
thanks for leaving a review! We really appreciate it!
I had to chase why my package wasn't logged at the warehouse. The customer service agent, didn't offer an explanation or apology. First time using the service and probably the last.
Thank you for sharing your feedback. We’re sorry to hear about your experience and understand how frustrating it can be when you need to follow up about a package arrival. We appreciate you bringing this to our attention and will continue working to improve our communication and support process to provide a better experience for our customers.
Avoid at all cost. They tried to charge a shipping fee between european countries for a letter sized mail in the amount of around 65USD. Market price (checked with Austrian post) shipping fees are around 1.5 USD for untracked (and around 4.5USD for tracked mail). There are much better alternatives.
Thank you for sharing your feedback. We understand your concerns regarding shipping costs and appreciate you taking the time to share your experience. Shipping rates can vary depending on the carrier, service level, destination, and additional handling requirements, but we’re always working to provide competitive options and improve transparency for our customers.
thanks for leaving a review! :)
They contact you quickly once your package arrives at the Shipito warehouse, and shipping is speedy after the process is complete. It's more cost-effective than direct shipping from the retailer, so I have no complaints.
thank you for this kind review! We really appreciate it! :)
Prompt delivery. Was well informed on my package whereabouts at all times.
thanks for leaving a review! We really appreciate it!
Terrible experience. Could not help me get my package shipped to Belize. After a week talking with the worthless customer service I had the package shipped back to my home. At my expense. Will never use again!
We’re sorry to hear about your experience and understand your frustration with the difficulties you encountered while trying to ship your package to Belize. We apologize that our support did not meet your expectations and regret the inconvenience caused by the return of your package. We appreciate your feedback and will use it to improve our service and customer support processes.
Don't use this company, I didnt receive my package and sent them multiple emails for over two weeks to find out what happened to it and none of the service emails work, no one gets back to you. They aren't legitimate.
We’re sorry to hear about your experience and understand how frustrating it must have been to wait for updates regarding your package. We apologize for the difficulties you encountered while trying to reach our support team and appreciate you bringing this matter to our attention. We take customer concerns seriously and will continue working to improve our communication and support processes.
Awesome support and the best speed ever seen from the service provider
thank you for leaving a review! We're glad to hear you enjoyed using Shipito!
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