Shipito

Simple to use

Simple to use, prompt on shipping and value for money

10/10

10/10, THEIR SUPPORT TEAM DIDN'T FAIL TO DELIVER .

Excellent customer service

Excellent customer service! The package arrived damaged and Shipito provided a full refund of Package Value + Shipping Value.

disappointed

my package went missing and i was only informed of this when I followed up. there was a significant delay in delivery with no remedies offered for the fault. the fees are high which is fine but i expect a quality service for the price i pay and the service fell short of my expectations.

Shipito: A great concept and an excellent company

Shipito is a great asset for me living in Europe and wanting to buy USA iPhones. It acts as a forwarding address for me in the USA, so sellers just need to post the phone locally (within the USA). Shipito then ships the phone to me in Europe. The experience of using Shipito has been very good. They provide photographs of the package on arrival, and offer additional services, such as extra packaging or more photographs at a very reasonable price. They also make it very easy to navigate the website and I found it very easy processing the delivery of my packages. One other bonus is the option to use different warehouse to have your packages delivered to. Initially, I used their California warehouse, but this comes with paying a sales tax on the purchase price of my packages. I now use their Oregon warehouse, which does not charge a sales tax. However, my one complaint is Shipito does not have FedEx as a deliver/shipping option. I use FedEx a lot and consider them to be one of the better shipping companies. Instead, Shipito offer just two delivery companies, DHL and UPS, neither of which I like using. Overall, though, Shipito is a good company that has processed and handled my packages with great care and attention. All in all, I have been impressed at how inexpensive and efficient the company has been. As a result, I have no hesitation in recommending them.

everything wrong

everything wrong! sent out package with all instructions, paid all the fees, and it has been returned. Customer service wont help me. We represent a large org and off to a very, very bad start!

So easy to use and it works perfectly…

So easy to use and it works perfectly if you’re living outside of US!! Will definitely use this to get limited edition stuff again in a near future..

Shipito and the principle of surprise.

I ordered Soudcore Liberty 5 Pro earbuds from Amazon. I saw a Shipito brochure that recommends using its shipping service for packages to Israel In their site look for: "buy-from-US-ship-to-Israel" Excellent. I decided to sign up for Shipito and use them. True, AliExpress shipping is usually free for packages of this size, but a few dozen dollars gives you peace of mind that you are receiving an original product and not a fake. This was a serious mistake. A trap. In short, electronic products contain lithium batteries. In short, Shipito does not ship such products using economic methods. I did not know this. I cannot claim that they do not warn at all, but I offer finding the warning as a challenge to anyone who wants to try. To get to the warning that some of their shipping methods will not be relevant, you have to jump to another page from a link hidden in the text, where you have to reach a pop-up to get a list of shipping methods that will not be relevant in small print. Is there an explicit warning about the economic significance of the restrictions on cheap retail shipping? No. It should have been a warning in big red letters, but it is nowhere to be found. The story only becomes clear to me after the package arrives at Shipito. They are not willing to return the package to Amazon. In fact, the package is trapped with them. And I had to "choose" a DHL shipment that cost about a hundred dollars. To be fair, the Shipito representative heard my sad story, took pity on me, and gave me a coupon for 10% off the shipping. Thank you very much :) Adding one star for this kindness. Now I have received a message from DHL that the cost of clearance from Israeli customs will be ILS 243.60. Yes, you have to pay 18% VAT, which is supposed to cost about 93 ILS. What's the rest? Well, DHL worked hard and deserves compensation. And that's in addition to the payment in dollars that I paid at the time of ordering. Overall, choosing Shipito, and in fact the decision to purchase in the US and import to Israel, more or less doubled the cost of the earbuds for me.

Great service

Great service , very fast

I have chosen a category that jfalls…

I have chosen a category that falls under art and sculpture and now i receive. Msg that it cant not be shipped or is being held at the US depot. I ordered that in the US for shipping to india and now am going to lose money? This is first and very disappointing experience. Please sort it out as i have been importing wood carving knives from the usa directly with no issue since a long time

More expensive

Easy to use

Easy to use, trustfull and very fast.. Love it

Update on My Previous Review

Update: Following my initial review about the fast processing but hidden fees, my package has now been stuck at the USPS Los Angeles Distribution Center for over a month. I contacted Shipito support two weeks ago hoping they could help, but they simply told me to wait until after July 25 and check back again. No investigation or meaningful assistance was offered. Verdict: Fast package processing, but poor customer support and disappointing communication when problems arise.

Easy use of platform

Great communication. Easy shipment process. easy import documents. Quick turnaround.

Extremely easy to use

Extremely easy to use. Set up an account and then choose the warehouse in Japan too get my package sent to me. Super easy highly recommend. Got my package to Australia within a week of it arriving at there warehouse

50% chance of having issues with them

The worst forwarder company by far, my shipments simply stay stuck at the origin and never leaves the shipping company. Worst part is they trying to fault you for not purchasing their issurance. What an absurd. Please do not use their platform.

Fast

Fast. Dependable.

Excellent Service and Great Value

I've been very satisfied with this service. The website is well designed, intuitive, and very easy to use, which makes the whole process smooth from start to finish. I also had a question during the process, and the customer support team responded quickly and efficiently, resolving my issue without any hassle. Another big advantage is the pricing, which I find very competitive. I also appreciate the flexibility they offer, especially the ability for Premium members to consolidate packages for up to 45 days. This is a great feature that adds real value. Overall, I'm very happy with my experience and feel confident using this service. I look forward to continuing to use it in the future. Highly recommended!

My order arrived really quickly

My order arrived really quickly - it was amazing. This, for me, has been a really good way to obtain items in the US and then get them sent to me. The photo of contents and packaging options are amazing and the parcel came quickly in good condition and i will keep using this service. Thank you

Missing more time for storing

Missing more time for storing. At least 1 month.