“For Every Memorable Day.”SOUFEEL was founded in 2009, since then we have been delivering the best shopping experience for customers all over the world. Soufeel's direct-to-customer model enables Soufeel to create the most beautiful jewelry, accessories and other personalized gifts at a very competitive price. For now, Soufeel Personalized Gift has over 262K followers on Facebook, 587K followers on Instagram, 5K followers on Tiktok.
Written by the business, not verified by us.Soufeel (www.soufeel.com) has a 3.9 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Home & Garden and its reputation is mixed. Opinions are polarized: 72% rate it 4 stars or higher while 25% give 1 star; The business has replied to 98% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-12.
Reviewers had a great experience with this company. Customers genuinely praise the wonderful quality of the personalized gifts and find the entire online ordering process exceptionally smooth and easy to navigate. People frequently mention that customer service is very helpful and responsive when sorting out prompt replacements or answering questions quickly. Though some reviewers were not happy with their purchases, mentioning specific issues like cheap build quality, manufacturing defects, or damaged items arriving in the mail. Some people were also dissatisfied with delayed shipping times, unhelpful tracking updates, and unresponsive support teams when trying to resolve delivery problems. Consumers also noted that obtaining refunds for defective products often took longer than expected.
Auto-generated from all reviews of this business. For reference only.My son has his 40th birthday in August. I wanted to get him something retro as he loves things like that. I got him the viewfinder as I remember he had one as a child. I had 5 reels made of different stages of his life, birth until today. I’m so excited to give it to him, I think and hope he’s going to love it. It came much quicker than I thought. I’ve used soufeel a few times before and they never disappoint me. I love what they do
Great product and one of the best anniversary gifts I have ever given toy husband! It made him super happy!
Great product, came out as advertised!!
Easy to order, great delivery and great little product!
I ordered a shirt that was personal to me with a photo of my late brother on it. It was a bright shirt that represented my talented brother a musician. I found the shirt I wanted, selected the photo I wanted and paid for the fast delivery. It was quite close to my brother’s celebration of life service so I was concerned if it would arrive on time. The process was easy when ordering, and I was kept updated on its journey through the tracking provided, the shirt looked great and even better when I received it and tried It on. It also arrived in good time. It was well received at the service and will be treasured going forward. Thank you.
What you see is what you get. I bought a bunny for a baptizm, and it was fantastic, soft, exactly what I imagined, and the pictures were perfect. Great product!
2nd purchase of these music photos. Extremely pleased on both occasions and so where the recipients. Very personal. Service 2nd to none. Good quality and very efficient service. Thank you.👍😁
Absolutely beautiful product. Bunny with photo ears was just the purest gift with good quality and quick, easy ordering process. Will definitely use Soufeel again!
Lindsay, Skye, and Amy have been really supportive while i was struggling to find my right jewelry. Thanks team, for all your support. Highly recommended and appreciated.
Amazing. Bought for parents 40th wedding anniversary with their wedding song on it. Made both of my parents cry ❤️🥹
Purchased personalised fridge magnets and they were fantastic, arrived on time as expected and items were of good quality.
Lovely personalised items at very reasonable prices!
Repeat customer and order was just as great as the previous purchases. Great company and product
I really love it. It came on time and came beautifully as ordered
It came in with good quality, and my girlfriend loves it very much! Thank you guys ❤️
What a great idea. An inscription, a photograph, and song of your choice. Brought a big smile to my partner and I.
Brilliant product, only thing I can say is it would be better if the song restarted from the start whenever you press the button as the full song plays before it goes to the start again. Other than that everything was brilliant
Absolutely loved the product. It was a little slow getting to me, but they made that known when ordering it. The magnet is strong and the sound is pretty decent quality.
delivery time was great, i love that it came with a gift box and a charger as well
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