Stash is a personal finance app that can help anyone improve their financial life.From budgeting to saving for retirement, Stash features banking, investing, and advice all in one app. We’ve helped millions of Americans reach their financial goals–all for one low monthly price.
Written by the business, not verified by us.
Is Stash legit?
Stash (www.stash.com) has a 3.8 out of 5 rating on OK.one, based on 220 user reviews collected here. It is listed under Money & Insurance and its reputation is mixed. 20% of reviews are 1 star, a relatively high share; The business has replied to 48% of negative reviews; Reviews mostly discuss User experience, App, Product. Last updated 2026-09-01.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers truly love how easy the platform is to navigate, making it very simple to invest small amounts of money and build a diverse portfolio over time. People also appreciate the incredibly helpful educational tools, financial guidance, and resources provided which make learning about the stock market accessible for complete beginners.
However, some customers also noted occasional difficulties with account verification processes, slow transaction times, or unexpected changes when managing specific investment accounts. Reviewers occasionally mentioned frustrating technical glitches within the application or ongoing problems regarding receiving their physical debit cards as expected.
Auto-generated from all reviews of this business. For reference only.
It’s been going through changes and handling the fast pace of the market well. Haven’t had any crazy problem that didn’t get fixed. It has been a safe place for beginners to stash away.
Reply from Stash2026-08-26
Hi Taylor,
We’re glad to hear things have felt steady through the recent changes and that issues have been resolved when they came up. It means a lot to know our platform has felt approachable and safe for getting started. If you ever want extra guidance, our Learn resources at http://learn.stash.com and the AI Money Coach in the app can be helpful.
Let us know if anything else comes up.
The Stash Team
Hi John,
We’re glad to hear our customer service team made a positive impression. Thank you for taking the time to share that with us.
If any questions come up, we’re here to help.
The Stash Team
I enjoy the shock party and knowing I can use my debit card at certain merchants that will return shock bonuses.
Reply from Stash2026-08-26
Hi Jason,
It’s great to hear that the Stock-Back rewards have been a helpful part of your experience. We appreciate you taking the time to share that with us.
If you ever have questions, our Learn resources at http://learn.stash.com or the AI Money Coach in the app may be useful.
The Stash Team
Not only can you invest on your own terms but you can also use a Manged account. On top of that, you get education. I like the stock parties as well.
Reply from Stash2026-08-26
Hi Diana,
It’s great to hear that the educational resources and investing tools have been helpful for you. We’re glad the experience has felt flexible and informative.
If you ever want more guidance, you can check out http://learn.stash.com or the AI Money Coach in the app.
The Stash Team
Hi Eric,
Glad to hear the experience has felt hands off for you. We appreciate you taking the time to share that with us.
If you ever have questions, you can also check out learn.stash.com or the AI Money Coach in the app for general financial guidance.
The Stash Team
Hi Jewel,
We appreciate you pointing that out. A disjointed experience can make things harder than they need to be, and we’re sorry it felt that way. If you’d like to share more, please reach out to [email protected] or call (800) 205-5164 (M-F, 8am-8pm ET). You can also check out our AI Money Coach in the app or visit http://learn.stash.com for additional guidance.
The Stash Team
Our response is for customer servicing purposes only, and should not be construed as an advertisement of Stash's offerings and services.
I am debating if I should cancel and cash-out of Stash. Reason is the monthly free has recently quadrupled since I began using Stash! I am recently retired and have limited income. I originally liked Stash because it was a place I could keep money for emergency that would grow better than a savings account. Now the fees may eat up more than my gains!
I’m still considering if it is worth it to continue. The “value” of the new AI guidance feature is not worth the extra price.
It's a great way to start small, especially when you dont know much about markets, but you know you need to start now. Most stocks are available for trade, and the ability to open multiple accounts on the same platform with no trade commisions, fractional shares, DRIP, and AI with a low subscription fee. The stash back concept it also great. They have an educational section, but the introduction of AI is making it easier to learn how the system works, and get specific questions answered. Their "managed" accounts and "auto-stash" make it super easy to get started, learn, and then find individual picks etc. I picked stash over other platforms because of their genuine care for people verses making more money. Thank you stash family for creating such an awesome company.
Reply from Stash2026-08-26
Hi Halie,
Seeing this made our day. We’re glad our educational resources, AI Money Coach, and account tools have helped make getting started feel more approachable. Thank you for taking the time to share such thoughtful feedback.
If questions come up, our Learn resources at http://learn.stash.com and the AI Money Coach in the app can be helpful places to start.
The Stash Team
I think I get great support from the stash team. I need to spend more time with understanding the market and when I need to make a shift in investment decisions.
I’m very pleased with stash and the team.
Reply from Stash2026-08-26
Hi Paul,
We appreciate you sharing this, and it’s great to hear our team has been supportive. Taking time to understand the market and your own approach can make a big difference, and resources like http://learn.stash.com or the AI Money Coach in the app may be helpful as you keep learning.
If you ever have questions, we’re here to help.
The Stash Team
Our response is for customer servicing purposes only, and should not be construed as an advertisement of Stash's offerings and services.
I’m pretty happy with the app. I’m not happy about the $12/month change. 300% increase is TOO STEEP.
Thinking about transferring my account to my other EtRade account.
Hi Barbarito,
We’re glad to hear your experience has been a positive one. Thank you for taking the time to share your feedback.
If any questions come up, you can always visit http://learn.stash.com or check out the AI Money Coach in the app.
Let us know if there’s anything we can help with.
The Stash Team
Hi Sky,
We’re glad to hear the verification process has been a good experience for you. Clear and secure steps matter, and we appreciate you taking the time to share that feedback.
If anything ever feels unclear, our support team is here to help at [email protected] or (800) 205-5164 (M-F, 8am-8pm ET).
The Stash Team
My two custodial accounts were moved from Stockpile to Stash when Stockpile closed. I didn’t pick Stash but was willing to give them a try. I like everything about it except their monthly fee. These are accounts where I make few transactions, mostly just letting them grow for my grandchildren. With Stockpile there were no monthly fees.
Reply from Stash2026-08-26
Hi Penny,
We understand that being moved over from Stockpile and then seeing a monthly fee can feel like a big change, especially for custodial accounts that you use less often. We’re glad you’ve been willing to give Stash a try, and we hear your feedback on the pricing. If you’d like to talk through your options, please contact [email protected] or (800) 205-5164 (M–F, 8am–8pm ET).
The Stash Team
Hi Cyle,
We’re glad to hear your experience has been a positive one. Thank you for taking the time to share that with us.
If questions ever come up, our Learn hub at http://learn.stash.com and the AI Money Coach in the app are available as helpful resources.
Let us know if there’s anything else we can do.
The Stash Team
It's still early in the process. Customer service has been good so now we wait and see about the investment.
Reply from Stash2026-08-26
Hi Erwin,
We’re glad to hear customer service has been helpful so far. We understand it can feel early in the process, and we appreciate you taking the time to share that perspective.
If questions come up, our Learn resources at http://learn.stash.com and the AI Money Coach in the app may be useful.
The Stash Team
My experience with Stash has been very positive. The app is easy to use and makes investing feel much less complicated, especially for someone who wants to learn while building better financial habits. I like how everything is organized clearly and how simple it is to keep track of my investments and account activity. The overall user experience has been smooth, convenient, and helpful. I would definitely recommend Stash to anyone looking for an easy and beginner-friendly way to start investing.
Reply from Stash2026-08-26
Hi Mario,
Seeing this made our day. We’re glad the app has felt clear and approachable, and that it’s helped make investing feel less complicated. We also appreciate you sharing that the organization and account activity tracking have been useful.
If you ever want extra guidance, you can check out Learn at http://learn.stash.com or the AI Money Coach in the app.
The Stash Team
Hi Christine,
Glad to hear the app feels easy to use. We’re happy when the experience feels straightforward and clear.
If questions come up, our Learn articles at http://learn.stash.com and the AI Money Coach in the app can be helpful resources.
The Stash Team
I have been a Stash member for almost 10 years, but unfortunately will be closing my accounts immediately. Increasing the subscription price by 400% without ever notifying customers and then charging $100 per account to withdraw funds is incredibly distasteful business practice. The leaders of this company should be ashamed.
Great app to to really trust and to invest in your future
Reply from Stash2026-08-26
Hi Cecil,
We’re glad to hear you’ve had a positive experience and that Stash has felt trustworthy to you. Thank you for taking the time to share your feedback.
If you ever have questions, our Learn resources at http://learn.stash.com and the AI Money Coach in the app may be helpful.
Let us know if we can help with anything else.
The Stash Team
This account with Stash is taking me to a new world of knowledge. I love how Stash explains how to invest in the Stock Market so I can understand what is going on. It Breaks down all my questions to it simplest forms. Keep rolling Stash & helping people to work how to invest their money.
Reply from Stash2026-08-26
Hi Rodney,
We’re glad to hear our educational content has been helpful and that it’s making investing feel easier to understand. Clear, simple explanations can make a big difference, and it means a lot to know that’s been useful for you.
If you ever want more guidance, you can also check out http://learn.stash.com or the AI Money Coach in the app.
The Stash Team
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