About Stash
Data updated- Website
- www.stash.com
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 220 reviews
- Replies to negative
- 48% (25/52)
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About this business
Stash is a personal finance app that can help anyone improve their financial life.From budgeting to saving for retirement, Stash features banking, investing, and advice all in one app. We’ve helped millions of Americans reach their financial goals–all for one low monthly price.
Written by the business, not verified by us.Is Stash legit?
Stash (www.stash.com) has a 3.8 out of 5 rating on OK.one, based on 220 user reviews collected here. It is listed under Money & Insurance and its reputation is mixed. 20% of reviews are 1 star, a relatively high share; The business has replied to 48% of negative reviews; Reviews mostly discuss User experience, App, Product. Last updated 2026-09-01.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers truly love how easy the platform is to navigate, making it very simple to invest small amounts of money and build a diverse portfolio over time. People also appreciate the incredibly helpful educational tools, financial guidance, and resources provided which make learning about the stock market accessible for complete beginners. However, some customers also noted occasional difficulties with account verification processes, slow transaction times, or unexpected changes when managing specific investment accounts. Reviewers occasionally mentioned frustrating technical glitches within the application or ongoing problems regarding receiving their physical debit cards as expected.
Auto-generated from all reviews of this business. For reference only.What people say
The application is easy and versatile
The application is easy and versatile. But the closing of the account is elusive and time-consuming the float of the cash flowing in and out of accounts is too long.
Reply from Stash2026-08-26
Hi Michael, We’re glad to hear the app feels easy and versatile, and we also hear your frustration about the account closing process and timing. That kind of experience can be discouraging, and we’d like to help make it clearer. Please reach out to [email protected] or (800) 205-5164 (M–F, 8am–8pm ET) so our team can review the options with you. The Stash Team
5 stars
Love it great app
Reply from Stash2026-08-26
Hi Cody, We’re glad to hear your experience has been a good one. Thank you for taking the time to share your feedback. If questions ever come up, we’re here to help. The Stash Team
I am beyond frustrated with this…
I am beyond frustrated with this company. I initially joined because it was a minimal annual charge. They tripled that charge this year. I had to close the account. Since I am under 55 (59) I had to either pay $100 to transfer the money "officially" or take the tax hit. The most frustrating part is that I went back and forth with customer support for over a week before actually settling things. They don't do rollovers nor "give tax advice" and at least half of the people I interacted with had no idea what to do with an IRA account. Be warned! This is not a casual use platform. Don't use it for a retirement account unless you can invest enough to cover the $100 fee to transfer money out when they do a rediculous increase in fees again.
I'm not a huge fan
I'm not a huge fan. I thought the process of transferring money was Allie as well as picking your sticks. I don't think I ever got my promo money or free stock and they even make deleting your account a hassle. I hate giving bad reviews but I have to be honest. I really wouldn't waste my time. I would use kalshi or something similar
Awesome
It's awesome easy to use and really helps you out
Reply from Stash2026-08-26
Hi Thomas, We’re glad to hear the app feels easy to use and helpful. Thank you for sharing that with us. If you ever want extra guidance, you can check out http://learn.stash.com or the AI Money Coach in the app. Let us know if anything comes up. The Stash Team
Quick and easy to deal with Platform is…
Quick and easy to deal with Platform is easy to navigate both on the web and in the app. Very pleased
Reply from Stash2026-08-26
Hi Brittany, Seeing this made our day. We’re glad to hear the platform has been easy to navigate on both the web and in the app, and we appreciate you taking the time to share that with us. If questions ever come up, our Learn resources at http://learn.stash.com and the AI Money Coach in the app are available as helpful guides. Let us know if there’s anything else we can do. The Stash Team
Just noticed the monthly fee went up…
Just noticed the monthly fee went up 300 percent. This WAS a great platform for small time investors, but greed always comes into play, and a 300 percent increase is just pure greed. Small time investors can’t make money if it’s being taken for fees. I wonder how many customers they will lose because of it.
So far great
So far great. Customer service great as well
Reply from Stash2026-08-26
Hi Dinero, We’re glad to hear things have been going well and that our customer service has been helpful. We’ll share your feedback with the team. If anything ever feels unclear, you can also check out our Learn resources at http://learn.stash.com or the AI Money Coach in the app. The Stash Team
Just getting started so far so good
Reply from Stash2026-08-26
Hi Eugenia, Glad to hear things are starting off smoothly for you. We appreciate you taking the time to share that with us, and we’re here if questions come up along the way. The Stash Team
Startup was easy!
Reply from Stash2026-08-26
Hi Anthony, We’re glad to hear the setup process felt easy. Simple experiences matter, and it’s helpful to know that part went smoothly for you. If any questions come up later, you can check out http://learn.stash.com or the AI Money Coach in the app. The Stash Team
Doesn't support pre paid debit cards.
Reply from Stash2026-08-26
Hi Dusty, We appreciate you taking the time to share this. We understand that not having support for a prepaid debit card can be frustrating, and we’re sorry for the inconvenience. If you’d like to talk through general options or need help with anything else, please contact [email protected] or (800) 205-5164 (M-F, 8am-8pm ET). The Stash Team Our response is for customer servicing purposes only, and should not be construed as an advertisement of Stash's offerings and services.
Just read the previous reviews related…
Just read the previous reviews related to them randomly quadrupling the price for the subscription. Mind you, this isn't the first time they've done this -- they previously started charging triple the price monthly for the subscription a few years ago which was buried in all of the other marketing emails they send.
Worst. Brokerage. Ever.
Stash is great at taking your money…they just suck at giving it back to you.
Reply from Stash2026-08-26
Hi Bryan, We’re sorry to hear about your experience. We understand how frustrating it can be when money movement feels difficult, and we take that seriously. Please contact [email protected] or call (800) 205-5164 (M-F, 8am-8pm ET) so our team can look into this with you directly. The Stash Team Our response is for customer servicing purposes only, and should not be construed as an advertisement of Stash's offerings and services.
Rip off
Stash quadrupled the monthly subscription price from one month to the next from $3 to $12/mo…..account terminated…
Terrible incentives and hard to use
they were very helpful and friendly to…
they were very helpful and friendly to talk to helped me with everything i needed
My son
My son. I thanked him
Takes entirely too long to cash out and…
Takes entirely too long to cash out and close my account
I don't like the fact that I have to…
I don't like the fact that I have to pay for stash... and that they don't have any indicators and that I can't trade options
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