They let someone charge 2 $500…
They let someone charge 2 $500 transactions on my debit card
About Walmart
Data updated- Website
- www.walmart.com
- Category
- Shopping & Fashion
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 201 reviews
- Replies to negative
- 0% (0/166)
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About this business
Shop Walmart Online for Low Prices on Top Brands in Computers, TVs, Toys, GPS, Video Games, DVDs, Music, Apparel, Housewares, iPod, Photo, Grocery, Baby Gear, Pharmacy & More. Free Shipping with Site to Store.
Is Walmart legit?
Walmart (www.walmart.com) has a 1.6 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. 77% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-08-12.
What reviewers say
AI generatedMost reviewers were let down by their experience overall. Shoppers frequently reported major problems with online orders, including missing items, damaged products, and severe delivery delays that left many consumers completely without their expected purchases. Additionally, customers struggled to get customer support, complaining that representatives were unhelpful, rude, and entirely unresponsive when trying to resolve urgent account complaints. The minority of people were satisfied with helpful staff members who provided polite and professional assistance during their local store visits. Some reviewers also noted fast delivery times and smooth transactions for certain online purchases that successfully exceeded their initial expectations.
Auto-generated from all reviews of this business. For reference only.What people say
I usually get what I ordered and on…
I usually get what I ordered and on time. This time the order was wrong and missing items. But I called and they were happy to get it straightened out so I am pleased!
They are awful
They are awful. Do not even try to call them for help. They don't care. Especially upper management and supervisors. Good luck if you do. Rude
Finally the right buttercream icing
I had ordered 3 custom cakes, from Federhofers, Dierbergs and Sam's ( 10 inch round cake) and I didn't like, the cake and especially the butter creme icing. I love birthday cake with buttercream icing. Sam's use to be my go to for ordering these cakes. Now they changed their icing and it just ruins the cake. I thought i try ordering one last time and decided to order a custom cake from Walmart. Well I was NOT disappointed and I found out the buttercream icing they use is by Brill's which Sam's use to use. I love how it was decorated and flavor is just what I wanted. Going forward this is now my go to bakery for my custom cakes. Please don't change your Brill's buttercream icing. Thank you Walmart.
Never ever buy anything from…
I did not received my package that cost me almost $250, then I received a notification that package was delivered to my front door. Little do they know that I have a doorbell camera. When I requested a replacement I was informed that I could not get a replacement of a refund. People I suggest you take your hard earn money elsewhere. If I vould give zero star I certainly would.
Never buy and thing from them they…
Never buy and thing from them they suck!!
Well I try to order on line today & 4…
Well I try to order on line today & 4 like the 3rd time since I've been writing reviews, did the Walmart app tell me I wasn't doing it write!!
Bad website
Bad website, Amazon is so much better.
Dear Walmart
Dear Walmart, I have shopped online at three of your locations and still have to receive a refund because of quality issues. Rotten and spoiled fruit and meats are a health issue to communities you serve. I just canceled my subscription, however since I am a yearly subscriber my money won't be returned and I have to wait until next year. Never buying food from here again unless preparing my dogs food.
many products
many products probably that's the only pros
Horrible service from Walmart
Received delivery order today from Chambersburg Walmart. Meat item is 1 MONTH passed expiration date. Date was 6.12.26. They won't deliver a free replacement. Yes they should replace it and refund me. This is disgusting.
They claim the store is open at six…
They claim the store is open at six o'clock in the morning, registers don't open till eight o'clock, plenty of employees attitude. They just simply refuse service before eight o'clock in the morning,store manager is a piece of work. Harrisburg, IL Walmart store, this is the third time for a very unfortunate store experience. Will they let customers leave?, it's rather hard to when self checkout refuses and no registers are open,how is a Walmart customer suppose to check out?
Worst customer support
Worst customer support. They do not adhere to delivery instructions. Drivers take the items and leave a picture of a package as deliver proof. I opened an account telling the attendant that we are a business later finding out it was a regular consumer account.
Property Damage During Delivery
I had one of the worst customer service experiences I've ever encountered with Walmart. During a same-day delivery, the driver drove onto my lawn while backing out of my driveway, damaging several of my solar lights and leaving broken glass and debris behind without saying a word. One of the fertilizer bags was also torn, causing the contents to spill. What should have been a simple issue to resolve turned into weeks of frustration. A Walmart representative initially promised me a full refund for my purchase, but it was never processed. I was repeatedly transferred between Customer Service, the Payments Department, the local store, Corporate, and the Claims Department. Every department gave me different information, and no one took ownership of resolving the problem. Eventually, Walmart told me to contact the driver's insurance company. When I did, the insurance company advised that Walmart should file the claim because Walmart has the necessary information that I do not. I informed Walmart of this, and I am still waiting for a response. The most disappointing part wasn't the damage itself—it was the lack of accountability. I spent hours on phone calls, had to repeat my story to multiple representatives, and was continually sent from one department to another without any resolution. I expected much better from a company of Walmart's size. Customers shouldn't have to fight this hard to have a straightforward issue handled fairly.
If I could give no stars for customer…
If I could give no stars for customer service, I would. I called Walmart to ask about a possible fraudulent purchase and was told about 5,000 times by a robot that it understood my frustration but that it could help me and I was not on hold for a human representative but if I want to tell the robot anything they can assist me (which they cannot because they are a freaking ROBOT). Any corporation that believes robots pass for customer service, are deluded and cheap and ignorant. Walmart, no one wants to try to explain anything to a robot. It is an infuriating process which never, in my experience, leads to resolution of ANYTHING. I will never shop at Walmart again. Ever. The service is a loser and Walmart does not care about its customers.
Like any professional seller I want a…
Like any professional seller I want a quick snapshot into the key metrics which help me make decisions. Good luck doing that on Walmart. You cannot find the overall revenue from the ad center. Item sales reports can be downloaded but there is a ten minute delay between each one AND the file being downloaded is completely renamed so good luck keeping tracking of the time periods.
Everything is wrong with walmart
Everything is wrong with walmart. From the service to the structure. From shopping to checkout. One thing we can all agree on , is its greed. Thanks, Sam Walton and your germs.
I bought a pack of already made fried…
I bought a pack of already made fried chicken and when I got it home, it was dry very dry and the taste was not that great thank you for letting me give my review. Have a good day.
Two women
Two women, one lady, and one female succeeded. Two phones were made possible and the grocery shop went well despite a man that had a temper problem at front left side. Only Joe Commander had an issue, is OFF!
i ordered some items for local delivery…
i ordered some items for local delivery from the nearby Walmart and they brought the wrong items. When i called to have the order corrected they said they were out of stock of the items. They did offer a refund. When i went in the next day the items were in stock.
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