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Health & Medical

Zocdoc

Claimed

202 reviews

4.8202 reviews
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About Zocdoc

Data updated
Website
www.zocdoc.com
Category
Health & Medical
Location
United States
Status
Unclaimed
Last 12 months
202 reviews
Replies to negative
100% (11/11)
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About this business

Zocdoc is the beginning of a better healthcare experience for millions of patients like you. With Zocdoc, you can find doctors you love and make appointments online, instantly – no more phone calls or long wait times! But simple appointment-booking is just the start. You can also see what other patients are saying with Zocdoc reviews, stay on top of important checkups with our wellness reminders, even fill out medical forms online – just once – and use them for future appointments. And while there are many ways we work to unite modern patients and doctors, Zocdoc has just one mission: to give power to the patient. We believe there’s no better way to deliver the great healthcare experience you deserve.

Written by the business, not verified by us.

Is Zocdoc legit?

Zocdoc (www.zocdoc.com) has a 4.8 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-08-11.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently mention how simple and efficient it is to search for local healthcare providers, verify insurance coverage, and quickly schedule appointments online. People also deeply appreciate the friendly staff, noting that medical professionals are extremely knowledgeable, highly attentive, and create a welcoming, comfortable environment during visits. Though some customers experienced minor technical glitches with online forms, encountered search filters failing to display correct specialists, or received unhelpful customer support. Other reviewers noted that certain automated messaging loops were frustratingly repetitive and ultimately failed to adequately resolve their concerns.

Auto-generated from all reviews of this business. For reference only.

What people say

Insurance information asked multiple times.

I made an appointment and it went through with no problem, including uploading insurance information. Moments later, I received a text stating I had to check in using the internet site provided. I did click on the site and my Norton checked the site as legitimate. I was asked to enter my insurance again. Since Norton ok’d it, I entered the information. Then I received a call from the doctor’s office again asking for the insurance information. I did not give it to them bc now I am totally confused and wary. Now, all I can do is watch and wait nervously!

Reply from Zocdoc2026-07-17

Hi there, We’re sorry to hear you’ve had to fill out forms multiple times or that your information didn’t seem to reach the office – we know how frustrating that can be. Practices manage their own intake forms on Zocdoc, and they should be able to access what you submit through our platform. We’d like to follow up with practice to understand what went wrong and help improve this experience. If you’re willing, please contact us at (855) 962‑3621 or [email protected] so we can investigate further.

Wonderful Podiatrist

Dr. Bhatti was absolutely wonderful—kind, warm, and incredibly personable. I was very nervous before my appointment, but he immediately put me at ease with his gentle bedside manner and compassionate approach. He took the time to listen carefully, answer all of my questions, and made the entire experience feel comfortable and reassuring. The office itself is beautiful, and the reception staff were welcoming, friendly, and professional from the moment I arrived. I highly recommend Dr. Bhatti and his practice. From start to finish, the experience exceeded my expectations, and I will definitely be referring my friends and family.

Maybe not all sponsorships are bad?

I heard of this company through sponsorships from my favourite YouTubers. I didn't know exactly where and how to look for reliable doctors; I didn't even know how to check if they took my insurance, but using Zocdoc made it so easy and efficient to get myself the health care I needed.

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