About Zocdoc
Data updated- Website
- www.zocdoc.com
- Category
- Health & Medical
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 202 reviews
- Replies to negative
- 100% (11/11)
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About this business
Zocdoc is the beginning of a better healthcare experience for millions of patients like you. With Zocdoc, you can find doctors you love and make appointments online, instantly – no more phone calls or long wait times! But simple appointment-booking is just the start. You can also see what other patients are saying with Zocdoc reviews, stay on top of important checkups with our wellness reminders, even fill out medical forms online – just once – and use them for future appointments. And while there are many ways we work to unite modern patients and doctors, Zocdoc has just one mission: to give power to the patient. We believe there’s no better way to deliver the great healthcare experience you deserve.
Written by the business, not verified by us.Is Zocdoc legit?
Zocdoc (www.zocdoc.com) has a 4.8 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-08-11.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently mention how simple and efficient it is to search for local healthcare providers, verify insurance coverage, and quickly schedule appointments online. People also deeply appreciate the friendly staff, noting that medical professionals are extremely knowledgeable, highly attentive, and create a welcoming, comfortable environment during visits. Though some customers experienced minor technical glitches with online forms, encountered search filters failing to display correct specialists, or received unhelpful customer support. Other reviewers noted that certain automated messaging loops were frustratingly repetitive and ultimately failed to adequately resolve their concerns.
Auto-generated from all reviews of this business. For reference only.What people say
Great visit
Great visit. Very satisfied.
It was a great experience too me
Super easy to find the right doctors…
Super easy to find the right doctors under my insurance!
Easy to find a good Dr in my area with…
Easy to find a good Dr in my area with availability.
Highly reliable service with clean…
Highly reliable service with clean interactions across mobile and web experiences. It’s impressive and unusual that all my pre-registration info actually made it to my provider and I wasn’t requires to fill out any additional paperwork when I arrived. Zocdoc also makes it easy to find the right provider.
easy to schedule and search for…
easy to schedule and search for openings and check against insurance
Heather’s bedside demeanor is awesome
Heather’s bedside demeanor is awesome, I had an unexpected, but extremely pleasant experience as we spoke in the confines of a spacious tent (think glamping, with therapy”.
Made an appointment quick and found a…
Made an appointment quick and found a great optometrist!
Overal professionalism
Overal profrssionalism
I just want my teeth & smile again to…
I just want my teeth & smile again to much pain
Great experience
easy to use.
The doctor was very aware and mindful…
The doctor was very aware and mindful and the company was very amazing.
More than impressed….
The office, the staff, the Doc!!!! All three were impressive…..
Efficient and knowledgable care
Dr. Foster and his office are efficient, knowledgable, and he quickly addresses your pain concerns and I walked out after my first appointment feeling like I had been given a new body. I've been in horrific pain for over 4 years, and Dr. Foster lessened my pain quickly.
Super easy
Super easy. Better than waiting on hold and speaking to an overwhelmed office assistant. Very accurate easy to use.
Absolutely horrible from the customer…
Absolutely horrible from the customer side. They charge the provider even if the patient isn't a real human or doesn't show up to appointments. Very poor customer service. You can't talk to a human only an AI robot. DO NOT RECOMMEND.
Reply from Zocdoc2026-06-29
Hi Emilee, thank you for sharing this feedback, and we are truly sorry to hear that your experience did not meet your expectations. At Zocdoc, we strive to provide excellent service to both patients and providers. We would appreciate the opportunity to address your concerns directly and review the specific billing issues you mentioned. Please reach out to our dedicated support team at (855) 962-3621 or via email at [email protected] so we can investigate this for you. Best regards, Team Zocdoc.
Dr. Patel is phenomenal
Dr. Patel was patient, understanding, considerate, and empathetic to my needs. He listened to my concerns, made me feel rest assured, and sent me home all fixed and brand new. I’m grateful.
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