Xtractor Depot

Hi Glenn! Thank you for your feedback! We truly appreciate it! If there are any products you can elaborate on the high pricing, please let us know as we are very competitive with our pricing. Thanks!

Hi Michael, Thank you for your feedback. We have a strict credit card policy. The credit card billing information must match when entering it into the system. I apologize for the inconvenience, this is to protect all customers from possible fraudulent transactions. Please let us know if you have any issues re-checking out. Thank you!

Hi Paul! Great to hear! Thank you very much for taking the time to leave us feedback!

Hi Gene! Thank you! We appreciate your feedback! Let us know if there is anything else we can help you out with!

Wonderful feedback MileHighCity! Thank you very much for taking the time to leave us feedback! We truly appreciate it! If there is anything we can further help you with, please reach out anytime!

Hello Jerrold, thank you for giving us feedback. I apologize for the issue you were having. Customer service is our #1 core value and we strive to achieve it daily. This issue has been addressed and I've confirmed all your orders have been delivered. On a more positive note, you save over $400 on your pump purchase! We are here to help and if you ever happen to need anything, please give me a call directly and I'd be more than happy to help you out and ensure everything is smoothly taken care of. Thanks again Jerrold. Stephanie 909-222-8274

Hi Dreadneck, Great to hear! Thank you very much for taking the time to leave us feedback on your last order!

Hi John, Thank you for letting us know the issues you were facing. I apologize, we do require signature on our packages due to the high volume of customer complaints we received regarding missing/stolen packages. Unfortunately we don't have control over when the carriers deliver and if they actually stopped by or not. I checked your tracking today and it shows it was delivered. If you did not receive the package, please let us know and we will reach out to Fedex to place a tracer on your package. Thank you for your patience. Thank you again and I apologize for the issues you had to go through.

Hi Geovanny! Thank you for your kind words! We truly appreciate it. We will do whatever we can to answer your questions and get you what you may need. Thanks again for your continued support!

Hi Manuel, Thank you for letting us know. I apologize for the mix up at the docks. We appreciate your support and giving us feedback on your recent visit!

Hi Gilbert! Much appreciated! Thank you very much!! If you may need anything in the future, please reach out anytime.

Thank you PUR! We truly value your support and taking the time to leave us feedback on your experience with Allen!

Hi Alex, Thank you very much! We truly appreciate your feedback on your recent experience with us. If there is anything else we can further help you out with, please don't hesitate to reach out anytime. Please let us know how the system works out for you! We always love the feedback!

Hi Aaron, Thank you for leaving us feedback on your recent order. I apologize your package took longer than expected to arrive due to President's Day. We had the package ready to ship however, no carriers were working on President's Day. Our shipping department will be sure to double check smaller packages like yours to check USPS options as well and we will issue a refund if it is possible. Please reach out to us next time if you are having issues on your end and we will make sure you are not over paying for shipping rates. We appreciate your support. Thank you!