Cherry showed up in time and performed…
Cherry showed up in time and performed like a superstar!
About Zeel
Data updated- Website
- zeel.com
- Category
- Beauty & Well-being
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 41 reviews
- Replies to negative
- 38% (10/26)
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About this business
Zeel® created the Massage On Demand® category in 2012 and was the first company to bring same-day, in-home massages to customers. Ranked #167 on Inc. magazine's 2017 Inc. 500 list of fastest-growing companies in the U.S., Zeel is the leading and largest on-demand massage provider with over 10,000 licensed massage therapists in its network of over 85+ U.S. cities. Zeel offers the most reliable on-demand massage service in as little as an hour, 365 days a year, with start times as early as 8am and as late as 10:30pm. Zeel delivers the highest quality, five-star massages from licensed, vetted massage therapists to homes, hotels, workplaces, and events. With best-in-class security protocols and award-winning customer service, Zeel customers enjoy massages in the comfort, convenience, safety, and privacy of the place and time of their choosing. Booking, scheduling, and payment are made easy with the Zeel app for iPhone and Android. Zeel is also home to Zeel Spa℠, the on-demand staffing solution for spas; Zeel Concierge®, which enables hotels to provide in-room massage bookings for guests; and Zeel Corporate Wellness, which brings chair massages to companies, events, and workplaces.
Is Zeel legit?
Zeel (zeel.com) has a 3.8 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. 24% of reviews are 1 star, a relatively high share; The business has replied to 38% of negative reviews; 41 of them were added in the last 12 months. Last updated 2026-08-29.
What people say
Zeel raincoat leakage after just 5…
Zeel raincoat leakage after just 5 days..I was bought raincoat in ₹1849 but quality is very bad.
Find it odd that clients have to…
Find it odd that clients have to provide sheets and pillowcases.
Love the convenience and the massage!
Sarah was outstanding
Sarah was outstanding. One of the best deep tissue massages I have ever had. Zeel therapists can be hit or miss but Sarah was definitely a home run!
Professional and ease of scheduling
Easy to use app
Easy to use app. Responsive customer service via email. Customer service via chat could use some work. I waited 15min before giving up. I didn’t hear back when I tried using the chat feature. Super convenient app though.
Aura gives a top quality massage…
Aura gives a top quality massage exhibiting an extensive knowledge of muscles and soreness relief.
App crashes every time
The app crashes every time I try to open it. I uninstalled and reinstalled 4 times. Restarted my phone 4 times after each uninstall and reinstall Same thing keeps happening. The application closes upon trying to open it
Subscribe to some relaxation
I’ve been using Zeel for years. They’ve always been responsive to my preferences and I’ve had a lot of great therapists, though each has their own style. The subscription is a great way to ensure I get some relaxation and self-care in.
I seriously suspeI seriously suspect that the masseuse stole my necklace.ct that the masseuse…
I seriously suspect that the masseuse stole my necklace.
Both therapists were very good
Both therapists were very good, responsive to our needs, and pleasant.
Great Service
The service has made my life so much easier. I do not have transportation and getting in-home service is a lifesaver.
Johanny is consistently perfect every…
Johanny is consistently perfect every massage. My only wish is that I could afford weekly massages! Tks. Daniek
poor communication and low quality…
poor communication and low quality control. i routinely book on there to have therapists cancel last minute or for zeel to not be able to find a provider within the time requested. i give a minimum 2-5day notice and at least a 4 hr window to find someone for a 90min massage and often (outside of the few therapists i've prioritized), the people that show up are either really bad at body mechanics or they just are no-shows.
Skip the stress of commuting for a massage
I’ve been using Zeel for nearly 8 years getting at least 1 massage a month. The ability of having a good quality therapist available nearly on demand is amazing. I’ve got a roster of amazing therapists and always am able to book an appointment (sometimes with as little as 2-3 hours notice). I love that I can keep get into a zen mind space pre arrival by not having to drive, find parking and stress about being on time, then can continue the zen post massage by already being in my sanctuary. I recommend it for all my friends as an important part of self care!
Thorough and professional
- Good therapist
- Good therapist - good communicstion
Convenience and excellent quality…
Convenience and excellent quality service
Joy Cotton was excellent
Joy Cotton was excellent. Thank you.
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