1-800Accountant helps companies and individuals with their taxes, payroll, bookkeeping, and more. Our winning combination of modern technology and year-round support makes us a convenient, one-stop solution for your accounting needs, whatever industry you’re in.
Is 1-800Accountant legit?
1-800Accountant (1800accountant.com) has a 4.4 out of 5 rating on OK.one, based on 206 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 86% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 83% of negative reviews; Reviews mostly discuss Customer service, User experience, Price. Last updated 2026-08-11.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is exceptionally professional, patient, and thoroughly knowledgeable during their initial consultations. People truly appreciate how the service makes complex tax, financial, and bookkeeping tasks much easier to handle without unnecessary stress. Consumers consistently feel well-supported and guided through every single step of starting and managing their business.
However, some people mentioned that the overall cost of the services can be quite expensive and surprising at first. A few reviewers also noted that ongoing communication and helpful support can occasionally drop off after you officially sign up.
Auto-generated from all reviews of this business. For reference only.
The consultant was very knowledgeable and informative with the information shared before ever even engaging the Company formally to represent my small business.
Reply from 1-800Accountant2026-08-06
Thank you for your wonderful feedback! We're thrilled to hear that our consultant provided valuable insights. Your small business deserves the best support, and we're here to help every step of the way. Looking forward to continuing to assist you!
The explanation, the understanding and the assurance of making the right decision.
Reply from 1-800Accountant2026-08-06
Thank you, Walter! We’re thrilled to hear that you found our service helpful and reassuring. Your satisfaction is our priority, and we’re here to support you every step of the way. Looking forward to continuing to assist you with your accounting needs!
Thank you for your positive feedback! We're glad to hear you appreciated our accurate reporting. Your satisfaction is important to us, and we look forward to continuing to meet your needs.
The whole team has turned fear into faith. I don't have the mindset to figure everything for my business and wouldn't know where to start but the whole team shows nothing but empathy, compassion and I feel they want me to succeed.
Reply from 1-800Accountant2026-08-06
Thank you for your wonderful feedback, Maureen! We’re thrilled to hear that our team's support has made a positive impact on your journey. Your success is our priority, and we’re here to guide you every step of the way.
Concise conversation without feeling rushed. Basics covered as expected without gaps leaving one to wonder...
Reply from 1-800Accountant2026-08-06
Thank you, Ron! We’re thrilled to hear you had a positive experience and found our conversation both concise and thorough. Your feedback motivates us to keep delivering the best service possible. We look forward to assisting you again in the future!
Jon is simply an excellent representative of this operation.
Reply from 1-800Accountant2026-08-06
Thank you, RonB! We're thrilled to hear that Jon made such a positive impression. Our team works hard to provide excellent service, and it’s great to know that it shows. We appreciate your feedback!
Abbey kept things moving and had great answers to my questions.
Reply from 1-800Accountant2026-08-06
Thanks for the fantastic feedback, Branden! We're thrilled to hear that Abbey provided you with prompt and helpful answers. We strive to make your experience seamless and enjoyable. Looking forward to assisting you again!
Rachel listened and took notes on my specific concerns. She explained all the services well and answered any and all questions I had about them.
Reply from 1-800Accountant2026-08-06
Thank you for your kind words, Traci! We're thrilled to hear that Rachel provided you with the attentive service you deserve. It's our goal to address all your concerns and ensure you feel informed. We appreciate your feedback and look forward to supporting you further!
Thanks for the fantastic feedback, Kevin! We're thrilled to hear you found it easy to connect with us. Our team is always here to help and ensure a smooth experience for you. Looking forward to assisting you again!
Kevin was great. Totally awesome and personable and made me feel comfortable and like I was in good hands.
Reply from 1-800Accountant2026-08-06
Thanks for the fantastic feedback, Kirsten! We're thrilled to hear that Kevin made you feel comfortable and provided excellent service. Your experience is our priority, and we appreciate you sharing it with us!
I am deliberate in my review process and thought the presentation by Rasheed was informative but felt like a pressure sales pitch. I am reviewing the information that was presented and will make a decision upon completion of my review.
Reply from 1-800Accountant2026-08-06
Thank you for sharing your thoughts, Donavin. We're glad to hear that you found Rasheed's presentation informative. We appreciate your feedback regarding the sales approach and will use it to improve future presentations. Your thorough review process is important to us, and we look forward to any questions you may have.
You tried to charge me almost $3,000 to get me to create a tax structure for my LLC I don't need and to file a form that costs $0 to file with the IRS. You're a bunch of scammers and you should all be fired.
Reply from 1-800Accountant2026-08-06
Hi Danny, we have located your account details in our system. Our team will look into this sales interaction and reach out to you directly.
My experience was great, my specialist was great and I was able to get insight at my business goals and a clear checklist to move forward with. It is a relief knowing 1800 accountant has so many tools critical to my business available in one place.
Reply from 1-800Accountant2026-08-06
We’re thrilled to hear about your positive experience, Cody! It’s fantastic that our specialist could provide you with valuable insights and a clear path forward. We’re committed to supporting your business goals with our comprehensive tools. Thank you for sharing your feedback!
The salesperson had a nice demeanor and was open to discussing our questions.
Reply from 1-800Accountant2026-08-06
Thank you, Becky! We’re thrilled to hear that our salesperson made a positive impression and was helpful in addressing your questions. Your satisfaction is our priority, and we appreciate your feedback!
Thanks for your feedback, Evan! We appreciate your interest in our services. If you have any questions or need more information, feel free to explore our resources. We're here to help you every step of the way!
Thank you for your feedback, Brian! We're thrilled to hear that you found our information clear and concise. Your satisfaction is our priority, and we appreciate your support!
Such a great experience talking to Jose. He is very good at his job and we really appreciate his time.
Reply from 1-800Accountant2026-08-05
We're thrilled to hear about your positive experience with Jose! Our team is dedicated to providing top-notch service, and it's great to know that it made a difference for you. Thank you for sharing your feedback!
Thank you for your feedback! We're thrilled to hear that you found our services complete and informative. Your satisfaction is our priority, and we appreciate you taking the time to share your experience.
Thank you, Dre! We're thrilled to hear you had a great overall experience. Your satisfaction is our priority, and we appreciate your positive feedback!
this is what I needed for my business. I like how Joanna was straight forward with the information and the benefits that it will bring me.
Reply from 1-800Accountant2026-08-05
Thank you, Vanessa! We're thrilled to hear that Joanna provided you with the straightforward information you needed. Helping your business thrive is our top priority, and it's great to know you're seeing the benefits!