1-800Accountant helps companies and individuals with their taxes, payroll, bookkeeping, and more. Our winning combination of modern technology and year-round support makes us a convenient, one-stop solution for your accounting needs, whatever industry you’re in.
Is 1-800Accountant legit?
1-800Accountant (1800accountant.com) has a 4.4 out of 5 rating on OK.one, based on 206 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 86% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 83% of negative reviews; Reviews mostly discuss Customer service, User experience, Price. Last updated 2026-08-11.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is exceptionally professional, patient, and thoroughly knowledgeable during their initial consultations. People truly appreciate how the service makes complex tax, financial, and bookkeeping tasks much easier to handle without unnecessary stress. Consumers consistently feel well-supported and guided through every single step of starting and managing their business.
However, some people mentioned that the overall cost of the services can be quite expensive and surprising at first. A few reviewers also noted that ongoing communication and helpful support can occasionally drop off after you officially sign up.
Auto-generated from all reviews of this business. For reference only.
We have been using 1-800Accountant for payroll and couldn’t be happier!!!! Rachelle M goes above and beyond and is so efficient I never have to ask any questions! Before I can even think of something she’s provided all the information I would need! Every other company still has you do your own payroll even though you pay but with this company, Rachelle M does everything for me! It takes a huge weight off my shoulders while running a business, one less thing to stress about! Rachelle M is the reason we love this company! Her kindness and efficiency exceeds even the highest of standards!!!!! Thank you Rachelle!!!!!!!!!
Reply from 1-800Accountant2026-08-04
Thank you, Nikki! We’re thrilled to hear about your positive experience with Rachelle. Our team is dedicated to making your payroll process seamless and stress-free. Your feedback means a lot to us, and we’re grateful to have you as a valued client!
Althea B was a joy to work with. Her presentation was very informative and concise. She answered all of my questions. She made it easier and lifted weight off my shoulders with opening a start-up business, tax-savings, as well as understanding the various tax cycles and expected tax due dates throughout the year. Excellent services rendered by Althea B and 1-800Accountant.com.
Reply from 1-800Accountant2026-08-04
Thank you for your wonderful feedback, Peggy! We're thrilled to hear that Althea made your experience enjoyable and informative. It's our goal to support you in your journey, and we're glad to have lifted some weight off your shoulders. We appreciate your kind words!
The presentation was very informative; and the consultant was professional and knowledgeable.
Reply from 1-800Accountant2026-08-04
Thank you, Tim! We're thrilled to hear you found the presentation informative and our consultant professional and knowledgeable. Your feedback motivates us to continue delivering great experiences!
Very informant in letting me know everything I needed yo know will recommend to others.
Reply from 1-800Accountant2026-08-04
Thanks for the fantastic review, Eli! We're thrilled to hear you found our information helpful and that you’d recommend us to others. Your support means a lot to our team!
The young man I talked to I felt I could trust him.
I already shared that I don't ever put money out because that is all I have, and I have no job. I am trying to start my own business and I am scared but I felt I could trust him and I pray my gut is right.
Reply from 1-800Accountant2026-08-04
Thank you, Maureen! We're glad to hear you felt a sense of trust. Starting a business can be daunting, but we're here to support you every step of the way. Wishing you all the best on your entrepreneurial journey!
Pitched as an informative meeting, guised as a sales pitch.
The presenter was fine, but the whole thing was too salesy and cringey.
Reply from 1-800Accountant2026-08-04
Hi Andre,
Thank you for the review. We are glad the presenter was well-received, but we apologize that the presentation felt more like a sales pitch than an informative session. We aim to provide real educational insights in these meetings, and we will use your notes to refine our approach for future sessions.
Thanks for your feedback, Reginald! We’re glad to hear you found our explanations clear and easy to understand. Our team is dedicated to making accounting accessible for everyone. We appreciate your support and look forward to helping you further!
Team assigned to my company. I am working with the same professionals for tax advisory, processing and bookeeping. They sincerely want to assist me in running my business.
Reply from 1-800Accountant2026-08-04
Thank you, Timothy! We're thrilled to hear that you're enjoying the consistency and support from our team. Our goal is to provide the best service possible to help your business thrive. We appreciate your trust in us!
I had a great experience with an accountant who understood cross border corporations.
Reply from 1-800Accountant2026-08-03
Thank you for the fantastic feedback, Bruce! We're thrilled to hear that our accountant provided you with the support you needed for your cross-border corporation. Your satisfaction is our priority, and we look forward to assisting you again in the future!
The amount of information and the way it was presented really help me understand and showed me the next steps I need to take.
Reply from 1-800Accountant2026-08-03
Thank you, Patrick! We're thrilled to hear that the information was helpful and clear. Empowering our clients with the right knowledge is our top priority. If you have any more questions or need further assistance, we're here for you!
Thanks, Courtney! We're thrilled to hear you had a positive experience with our team. We pride ourselves on being friendly and efficient while offering great value. Your feedback means a lot to us!
The conversation was informative and professional. I felt like my best interest remained at the center of our discussion.
Reply from 1-800Accountant2026-08-03
Thank you, Kurt! We're thrilled to hear that you found the conversation informative and felt valued throughout. Your experience is important to us, and we’re here to support you every step of the way. Looking forward to continuing our journey together!
Darius was extremely helpful and knowledgeable throughout my tax savings appointment. As someone with no prior experience in this area, I appreciated how clearly he explained everything and made me feel comfortable asking questions. I left the appointment feeling more informed and confident about the next steps for my business. I highly recommend working with Darius!
Reply from 1-800Accountant2026-08-03
Thank you for your kind words, Trevor! We're thrilled to hear that Darius provided such valuable support during your appointment. It’s great to know you left feeling informed and confident. We appreciate your recommendation and look forward to assisting you further with your business needs!
Thank you, Pavandeep! We're thrilled to hear that your experience was seamless and easy. We strive to make things as simple as possible for our clients. Your feedback is greatly appreciated!
I enjoyed how intentional the conversation was. Leaving me with hope and understanding that there is help for my situation and here is how we’re able to do it.
Reply from 1-800Accountant2026-08-03
Thank you, Claude! We're thrilled to hear that you found our conversation intentional and helpful. It's our goal to provide clarity and support, and we’re glad we could leave you with hope. We appreciate your feedback and look forward to continuing to assist you!
Professional service, the value of what you get is amazing.
Reply from 1-800Accountant2026-08-03
Thanks for the fantastic review, Brandon! We're thrilled to hear you found our service professional and valuable. Your satisfaction is our top priority, and we appreciate your support!
she listened and didn't tell me what i needed but asked questions to understand what i needed. There has been so many instances when i feel overwhelmed with useless information, and not because the information was useless but because they never asked they just assumed.
Reply from 1-800Accountant2026-08-03
Thank you for your fantastic feedback, Justin! We're thrilled to hear that our team took the time to understand your needs. We aim to provide personalized service, and it’s great to know we hit the mark for you. Your experience is important to us!
Preparation for the meeting, presentation and professionalism
Reply from 1-800Accountant2026-08-03
Thank you, D W! We’re thrilled to hear you appreciated our preparation and professionalism. Your feedback inspires us to continue delivering top-notch service. Looking forward to supporting you in the future!
On Feb24, 2025 I signed up with 1800Accountant the salesman guaranteed me several times the $2949 would indeed cover return filings for 2 trusts, a personal, & a business. I asked specifically cause I know how my CPA did mine for the past 25 yrs. They were separate. My returns had a personal, & a trust return (the business was new in 2025). They assured me. My personal CPA charged $3200, I thought this was about right. Not until they sent me the paper to sign for electronic filing did I notice that they reported my Trust info into my personal 1040. This firm had my 2024 returns to go off of, they should've known to use a 1041, they are accountants (disguised as CPA's) they can & do all taxes!?? The next month (March) I changed my mind & tried to cancel. I was not comfortable doing taxes with someone that I do not know their qualifications. They would not let me out of the contract, but told me that all the people that worked for them in all their departments are extremely qualified, & yes in Trust returns as well. THEY ARE NOT. It was very difficult to communicate with my accountant & when I did it was hard to understand his english. english! I asked many times for a supervisor to call me, never happened. When i questioned about the separate returns I was directed to sales. Sales told me that I misunderstood but, I can add Trust filing for a fee. Their style of communication is inefficient. I was told to file an extension but not where or how or if I needed to include a payment. In fact I only filed with the Federal because I did not have clarification. My rental property was moved from a Schedule E to C which is for businesses not rentals. The building was classified as 20yrs old & it is 27. They claimed I purchased my rental in 2025 for depreciation at $110K which does not apply because it was bought in 2024. I tried so many times to have a teleconference to explain and verify we were on the same page with questions about 1099's or K-1's, if they called it was a feeble attempt a "one and done" if i didn't answer.
These depreciations & a few other errors created a false loss on my returns. Mandating me to hire another firm to file 2025. People need to know 1800 is incompetent.
Reply from 1-800Accountant2026-08-03
Hi Gina, thanks for taking the time to share your review. We understand how vital smooth communication is for peace of mind, and we hear your concerns regarding your experience. Our team will be pulling your account details to review this feedback further.
It covered the advantages of accounting for my company and my regular full-time employment.
Reply from 1-800Accountant2026-08-03
Thank you, Connie! We're thrilled to hear that you found the information valuable for both your company and your full-time job. Your feedback motivates us to keep providing helpful insights!
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