1-800Accountant helps companies and individuals with their taxes, payroll, bookkeeping, and more. Our winning combination of modern technology and year-round support makes us a convenient, one-stop solution for your accounting needs, whatever industry you’re in.
Is 1-800Accountant legit?
1-800Accountant (1800accountant.com) has a 4.4 out of 5 rating on OK.one, based on 206 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 86% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 83% of negative reviews; Reviews mostly discuss Customer service, User experience, Price. Last updated 2026-08-11.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is exceptionally professional, patient, and thoroughly knowledgeable during their initial consultations. People truly appreciate how the service makes complex tax, financial, and bookkeeping tasks much easier to handle without unnecessary stress. Consumers consistently feel well-supported and guided through every single step of starting and managing their business.
However, some people mentioned that the overall cost of the services can be quite expensive and surprising at first. A few reviewers also noted that ongoing communication and helpful support can occasionally drop off after you officially sign up.
Auto-generated from all reviews of this business. For reference only.
Some of the sales info didn't match what was being provided. They should create a plan after your first meeting with your accountant. Outline the specifics for you and the steps to be done by you and time frames.
LLC to S-Corporation, tax paperwork, deadlines, creating a bank account for your needs and that can tie into their system. Transfer existing receipts into a system. Since audience is likely sole entrepreneurs and small business people provide guidance and information so customers don't have to search Google for answer. Make it clear h ow to use the most of their system
Reply from 1-800Accountant2026-08-03
Hi, thanks for taking the time to share your perspective with us. We recognize how important it is to have clear guidance right from the start, so hearing your thoughts helps us see where things fell short. Our team will be looking into your account history to get all the details and prepare a proper follow-up. A specialist will be reaching out to you soon, or you can connect with us at [email protected].
They are very professional, friendly and extremely knowledgeable.
Reply from 1-800Accountant2026-07-31
Thank you, Mary! We're thrilled to hear you had a great experience with our team. We pride ourselves on professionalism and expertise, and your feedback means a lot to us. Looking forward to assisting you again!
Thank you, Kathryn! We’re thrilled to hear you had an A++ experience with us. Your satisfaction means a lot, and we’re here to support you whenever you need.
Rachelle M. has been my payroll specialist for some time now and she is great. She is always very responsive, timely, and helpful. 5 start for Rachelle M.
Reply from 1-800Accountant2026-07-31
Thank you, Mathew! We're thrilled to hear such positive feedback about Rachelle. Her dedication to providing excellent service truly makes a difference. We appreciate your support!
The information I received was very helpful in making decisions about my accounting decisions for my business.
The accountant I spoke with was very knowledgeable and professional. He did not try to push for me to use their services, but gave me pertinent information to help me make a decision that was best for my business.
Reply from 1-800Accountant2026-07-31
Thank you, Sondra! We're thrilled to hear that you found the information helpful and that our accountant provided you with valuable insights. Our goal is to empower businesses with the knowledge they need to make informed decisions. We appreciate your feedback!
Very great full for 1800 accountants and their team. Mr Josh intently listened and answered questions. He was patient with explaining the process and how it works. Very confident in what we are accomplishing by having this part. Like the mortar in foundational blocks, they definitely have cemented a solid foundation for years of service to our community. Being a hockey player and from all my players and teams. Stand up North Carolina in giving them a stick tap in this moment. Thank you 1800 Accountants and Mr Josh Reiniger
Reply from 1-800Accountant2026-07-30
Thank you for your wonderful feedback, Andrew! We’re thrilled to hear that Josh provided such attentive and thorough support. It’s great to know that our team is helping you build a solid foundation for your community. We appreciate your recognition and support!
The company reached out to me before deadlines were fast approaching
Reply from 1-800Accountant2026-07-30
Thanks for your feedback, Jennette! We're glad to hear our team was proactive in reaching out to you. Meeting deadlines is important to us, and we're here to support you every step of the way. We appreciate your review!
Thanks, Bill! We’re thrilled to hear you had a positive experience. Our team is dedicated to providing helpful and friendly service, and your feedback means a lot to us!
The information provided was great and I will use this service once I get my business up and running.
Reply from 1-800Accountant2026-07-30
Thank you, Steven! We’re thrilled to hear you found the information helpful. Best of luck with your new business, and we look forward to supporting you when you’re ready to get started!
It has been a pleasure working with Angelica Tumamao on my payroll services. I definitely recommend.
Reply from 1-800Accountant2026-07-30
Thank you for your kind words, BV! We're thrilled to hear that Angelica provided you with excellent service. Your recommendation means a lot to us, and we look forward to continuing to support your payroll needs!
Sandra knows her stuff! And puts it forward very thoughtfully and empathetically.
Reply from 1-800Accountant2026-07-30
Thank you for your fantastic review, Michael! We’re thrilled to hear that Sandra made such a positive impact with her knowledge and approach. We appreciate your support and look forward to continuing to provide exceptional service!
The person provided a clear explanation of how this business will assist me and the value I will receive vs the cost.
Reply from 1-800Accountant2026-07-30
Thank you, Richard! We're thrilled to hear that our team provided you with a clear understanding of the value we offer. Your satisfaction is our priority, and we appreciate your positive feedback!
I have had a great experience with 1-800Accountant
I have had a great experience with 1-800Accountant. They have helped me with several issues that I had with my taxes. Angelica T has been very helpful with setting up my payroll and managing it. I really appreciate how easy it is to communicate with them and get the answers that I need.
Reply from 1-800Accountant2026-07-31
Thank you for your fantastic review, Nancy! We’re thrilled to hear that Angelica and the team have made your experience smooth and supportive. Your satisfaction means a lot to us, and we’re here to help with any future tax needs!
We're thrilled to hear you had a great experience with our advisor, June! Providing knowledgeable support is our priority, and it's wonderful to know we met your expectations. Thank you for your positive feedback!
Absolutely terrible experience with 1800Accountant. My assigned accountant changed countless times, and every new person would call me without any continuity. It was impossible to track previous conversations or understand what had already been discussed.
The interface is confusing and outdated, making even simple tasks frustrating. Documents I uploaded somehow kept "disappearing," and I was repeatedly asked to provide the same information again.
Even worse, almost nothing that had been discussed or agreed upon was actually implemented. In the end, I had to hire another accountant to fix all the mistakes and complete the work correctly.
Overall, it was a complete waste of money and time. I cannot recommend this service to anyone looking for reliable accounting support.
Reply from 1-800Accountant2026-07-30
Hi Lea, thank you for taking the time to share your perspective with us. It is clear that we missed the mark here and that your experience was far from ideal. I am looking into your account details right now to get the full story, and someone from our team will be following up with you. You can also connect with us at [email protected] if you have additional feedback you'd like to share.
Scott had great customer service, easy to understand.
Reply from 1-800Accountant2026-07-29
Thank you, Paige! We're thrilled to hear that Scott provided you with excellent service. Making things easy to understand is our goal. We appreciate your feedback and look forward to supporting you again!
Thank you, Elysia! We're thrilled to hear that you found our services clear and instructive. Your feedback means a lot to us, and we're always here to help with any questions you may have.
Thanks for your feedback, Stephen! We’re glad to hear everything is going smoothly. If you have any suggestions or need assistance, feel free to share. We’re here to help!
Natalie's disposition is calm, collected and well informed.
Reply from 1-800Accountant2026-07-29
Thank you, Daphnee! We're thrilled to hear that Natalie's expertise and calm demeanor made a positive impression. We appreciate your feedback and are glad you had a great experience with us!
I like the one-on-one guidance to help me stay on track.
Reply from 1-800Accountant2026-07-29
Thank you, Della! We're thrilled to hear that you appreciate the personalized guidance. Our goal is to support you every step of the way and help you stay on track. Your feedback means a lot to us!
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