CarGurus

We appreciate your feedback and 5-star rating!

We’re sorry to hear about your experience. It sounds frustrating to go through multiple agents and still not get clear out-the-door pricing. We appreciate your feedback and will share it with the team to help improve how payment options and pricing are communicated.

Thank you for your 5-star rating!

Thank you for your feedback!

Thank you for sharing your experience! We’re glad to hear you were able to get most of the information you needed.

We’re sorry to hear about this experience. Accurate mileage is crucial, and we understand how misleading listings can be frustrating. We encourage reporting any discrepancies to the dealer and through our platform so we can review the listing and help ensure accurate information for all shoppers.

Thank you for the great feedback! We’re so glad to hear the process felt fast, affordable, and helped connect you with exactly what you were looking for. That’s exactly the experience we aim to provide. If you ever need assistance again, we’re here to help!

We’re really sorry to hear about your frustration — that’s definitely not the experience we want anyone to have. Search results that don’t feel relevant and filters that reset unexpectedly can make the process incredibly frustrating, especially when you know exactly what vehicle you’re looking for. We appreciate you taking the time to explain what’s happening, including testing on another device. That feedback is helpful, and we’ll be sure to share it with our product team so they can investigate the search and filter behavior further. If you’d like to provide additional details directly, you can reach out to us here: https://www.cargurus.com/Cars/enterFeedback.action

Thank you for sharing your experience! We’re glad to hear you were able to get most of the information you needed. If there’s anything else we can help clarify or any additional details you’re still looking for, please don’t hesitate to reach out — we’re happy to assist!

Thank you for your review!

Thank you for the 4-star review! We’re glad to hear you experienced a very fast response rate — providing timely information is important to us. We appreciate your feedback and hope to make your next experience even better.

Thank you for taking the time to review us and provide such great feedback!

Thank you for your feedback, and we’re sorry for the delay in getting you an answer. We understand how important timely responses are and are working to improve our response times. If you still need assistance, please reach out again, and we’ll be happy to help as quickly as possible.

Thank you for your feedback. We understand that speaking with a real person can be important, and we’re sorry the experience felt frustrating. Our tools are designed to provide quick help, but if you need more personalized assistance, please reach out to our support team and we’ll be glad to help further.

We’re sorry to hear about your experience and understand how frustrating it can be when information doesn’t match what you expect. Vehicle details and pricing on our site are provided directly by the dealership, but we take concerns about inaccurate information or potential bait-and-switch practices seriously and review them when reported. If you’re willing, please contact our support team with the listing link and details so we can investigate further and help address the issue.

Thank you for providing such valuable feedback. We are so glad you received the assistance you needed!

Thank you for your review and rating!

We are so happy to hear this. We appreciate your feedback and rating!

Thank you so much for your review!