Best shoe company
Best shoe company. Easy to order from. Always comfy. Cant recommend them enough.
About Clarks USA
Data updated- Website
- clarksusa.com
- Category
- Shopping & Fashion
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 201 reviews
- Replies to negative
- 100% (22/22)
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About this business
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Written by the business, not verified by us.Is Clarks USA legit?
Clarks USA (clarksusa.com) has a 4.4 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 84% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-08-25.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company, often sharing their long-term loyalty to the brand. Customers consistently praise the footwear for offering a wide variety of attractive colors, being durable, and remaining exceptionally comfortable for all-day wear. People also frequently highlight the remarkably fast delivery times and the smooth, straightforward ordering process provided by the business. However, some customers also noted frustrating issues with shipping updates, tracking errors, or unexpected complications during the online return process. Some reviewers were dissatisfied with strict policies preventing online return drop-offs at physical stores and occasional material quality concerns.
Auto-generated from all reviews of this business. For reference only.What people say
Service delivery and customer service…
Service delivery and customer service were fast and professional.
Well the Clark’s company offer a wide…
Well the Clark’s company offer a wide variety of unique colors including comfort and styles. Some I’d love for the company to bring back especially some wallabees. Now I realize getting colors to match those is impossible at times, so if the company could match their clothing line with some of the colors they offer in shoes at a affordable rate
The shoes fit perfectly
The shoes fit perfectly. My husband was very pleased with his first (and definitely not his last) pair of Kiziks
I love the quality of the clark shoes
I love the quality of the clark shoes, and although a lot of brands are lowering their products quality, they only lowered their prices on special ocasiones. I was happy I made the decision of getting my shoes!!
Great fit and very comfortable shoes
Shoes fit as expected and returns are…
Shoes fit as expected and returns are pretty seamless too.
Excellent Service Quality Products
Excellent staff very helpful in finding shoes that you want. The store has a good selection of high quality products. Enjoying my new shoes fit well very comfortable.
The shoes are so comfortable
The shoes are so comfortable, although they are high-heeled pumps. I could even dance in it. Thank you so much Clarks!
Nice looking comfortable shoes
The shoes were easy to order online and arrived in a timely manner.
Great products
You make well designed comfortable…
You make well designed comfortable shoe/boot
Stylish
Delivered on time. I am a huge Clarks fan-just awesome, stylish shoes
I loved Clark’s for my sons
Customer service was really excellent.
Awesome comfortable shoes
Poor customer service
No response to my return assistance, shoes are too small!
Reply from Clarks USA2026-01-02
Hi Lori STANCZYC, Thank you for taking the time to leave us a review and I am very sorry to read of your experience on this occasion. I have investigated your order and emailed you today with a resolution. Please allow up to 2 hours for this email to reach your inbox and check your junk or spam folders in case it has redirected there. Thank you for highlighting your experience and allowing us the opportunity to assist you further. Please accept my apologies for any disappointment caused -
I love Clark's shoes but my only issue…
I love Clark's shoes but my only issue is the coupon code was difficult to use.
My son loves these shoes
My son loves these shoes. This is his 3rd pair now. He says they look good, are comfortable, easy on and off and always gets complimented on them.
Prompt and efficient return and…
Prompt and efficient return and exchange for a smaller size. Good email communication throughout the process.
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