About Contacts Express
Data updated- Website
- contactsexpress.ca
- Category
- Health & Medical
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 74 reviews
- Replies to negative
- 50% (17/34)
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About this business
Buy Contact Lenses in Canada -- shipped from Canada at the best Canadian price. Buy discount contacts online in Canada that are the same as you get from your doctor, at a much lower price.
Is Contacts Express legit?
Contacts Express (contactsexpress.ca) has a 4.3 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Health & Medical and its reputation is good. 82% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 50% of negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast delivery times and high product quality, noting that packages arrive quickly and contact lenses are extremely comfortable to wear daily. People also appreciate the exceptionally helpful support team, mentioning quick responses and effective assistance whenever they need to sort out order questions or make exchanges. Some reviewers were not happy with unexpected delivery delays, pricing confusions, and occasional communication issues from automated customer support agents. Consumers noted that certain packages were left in unsecured areas or stuck during mail strikes, while a few individuals experienced unhelpful interactions or unreturned messages.
Auto-generated from all reviews of this business. For reference only.What people say
Great price and fast delivery
Great price and fast delivery. Thanks
I never received my order
I never received my order. I tried to contact. I was in able to speak to anyone
Delivered on time
Received as advertised. Good quality.
Love the auto shipping
Love the auto shipping. Everything is seamless. The delivery was not great as package left in unsecured entry to building. Just lucky a friend saw it and brought it in.
Fast shipping!
Fast shipping!! Love the auto ship!!
The delivery did not take long and the…
The delivery did not take long and the contacts stay moist in my eyes. No dry eyes. I love my contacts!
My go-to site for contacts!
Great customer service, fast shipping, and an overall amazing experience. I've been using Contacts Express since 2020 and I've always had a great experience with them.
Good prices and service
I’m extremely disappointed with this…
I’m extremely disappointed with this company. I ordered from their site only because it clearly said 1–2 business days for delivery. The moment I placed my order, the timeline suddenly changed to 1–3 days, and then I got an email saying it was delayed even more because the item “wasn’t in stock.” If something isn’t actually available, it shouldn’t show as in stock. This was a huge inconvenience — I’m completely out of contacts, and I only placed my order here because I needed them quickly. Their idea of making it right was to “upgrade” me to express shipping, which makes no sense because that’s what I expected from the start. They’re not doing me a favor — they’re just trying to fix a mistake that never should’ve happened. False advertising, slow processing, and poor communication. Definitely wouldn’t order from them again.
Easy to Order and Online Insurance Credit Provided!…
Easy to Order and Online Insurance Coverage Credit in the Purchaee Transaction Saving Me from Forgetting to Apply My Insurance Coverage.
Great prices
Great prices, received in 1 day.
Very fast that why I always order whit…
Very fast that why I always order whit you guys
I just started using my latest shipment…
I just started using my latest shipment and the prescription is not the last one I updated and ordered. I will contracting Customer Service.
Love these guys!
Ordered
Ordered, delivered in a few days, all good.
Outstanding customer service
Outstanding customer service, great prices. My contacts were stuck in the mail strike so they sent another set of contacts - free. Great service.
Excellent!
Quickest shipment and delivery. Great product quality.
Awesome customer service
Had an issue with my order. It was fixed within minutes. Their customer service is top-notch. Definitely will continue to purchase contacts highly recommended company to deal with.
Easy to use website and prompt…
Easy to use website and prompt fulfillment of orders.
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