Get healthy and flavorful meal kits delivered to your door. Organic ingredients in every meal that fit your diet and lifestyles. Vegan, Vegetarian, Paleo, Gluten-Free, Keto and more.
Written by the business, not verified by us.Green Chef US (greenchef.com) has a 3.9 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is mixed. 71% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 97% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-09-04.
Reviewers had a great experience with this company. Customers frequently mention that the ingredients are remarkably fresh, organic, and paired with delicious recipes that make home cooking both simple and fun. Consumers really appreciate the wide variety of meal choices available, which easily fit different dietary needs and save valuable time during busy weekly schedules. However, some people mentioned unexpected charges for boxes that were accidentally processed after trying to skip or cancel an upcoming delivery. A few other people also felt that certain shipments suffered from quality control problems, such as missing items or produce lacking its usual freshness.
Auto-generated from all reviews of this business. For reference only.The food is fresh and the meals are tasty. As a single person I have leftovers for lunch the next day. I enjoy not needing to decide what to cook.
Hi Jeffrey, Thank you for taking the time to share your rating with us and the community. We truly appreciate your feedback and support. Warm regards, The GreenChef Team
Careful send meals you don’t order or want cancelled twice even though never joined. Found out during phone call Today they are connected to hello fresh
Hi Steve, Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with receiving unordered or unwanted meals despite canceling twice without ever joining, and your discovery that the service is connected to HelloFresh, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of GreenChef! Warm regards, The GreenChef Team
The amount of food (quantity) is too much. I can get 4 meals from one meal. I throw away too much food. I feel guilty. What about small meals for the elderly? Please cancel my Green Chef .
Hi There, Thank you so much for your review! Feedback like yours is invaluable in helping us grow and improve. We're so sorry to hear about the the cost of meals your experience didn’t meet expectations. We will forward this feedback to our teams and partners to help guide future improvements. In the meantime, a member of our team will be reaching out via email to assist you further. Thank you for being such an important part of the GreenChef community! Warm regards, The GreenChef Team
Great recipes, high quality ingredients and on time delivery
Hi William, Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience. Warm regards, The GreenChef Team
Meals are delicious and prep/cooking is super easy. Ingredients are high quality and perfectly proportioned Delivery is on time and cold-packed well even if I don't get there immediately.
Hi, Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience. Warm regards, The GreenChef Team
Great tasting, healthy meals that are easy to prepare.
Hi Stephen, Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience. Warm regards, The GreenChef Team
I love that the food is organic, and the portions are good. We actually try to eat less now so may have leftover rice, etc. Delivery is great, always on time. My husband and I have different food wants, so it takes time for choosing 3meals that work for both. That would be true of any meal delivery. I rated a 4 because I find the meats need to be cooked less time than recommended and they are overdone. But I’ve learned to adapt to what I normally use for timing.
Hi Karen, Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience. Warm regards, The GreenChef Team
the food is always fresh. Prep time is just the right amount of time. The results are delicious!
Hi Carolann, Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the freshness of the food, the manageable prep time, and the delicious results of your cooking. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible. Warm regards, The GreenChef Team
Very good overall. Only suggestion for improvement would be that sometimes amount of ingredients is inadequate, like scallions, for example.
Hi There, Thank you so much for your review! Feedback like yours is invaluable in helping us grow and improve. We're so sorry to hear about the meals you received and that your experience didn’t meet expectations. We will forward this feedback to our teams and partners to help guide future improvements. In the meantime, a member of our team will be reaching out via email to assist you further. Thank you for being such an important part of the GreenChef community! Warm regards, The GreenChef Team
The food was just ok . They don’t listen to you. I skipped for a month and yet they have charged and sent the wrong order … pork is NOT vegetarian !!! So I get stuck paying for my neighbor to get my box off my porch and hopefully find something they want to eat in my box ! THEY DO LISTEN TO YOU I SAID I WANT TO CANCEL BUT OF COURSE THEY TRY METHODS TO KEEP YOU “HAPPY” …. NO NO NO
Hi There, Thank you so much for your review! Feedback like yours is invaluable in helping us grow and improve. We're so sorry to hear about your experience didn’t meet expectations. We will forward this feedback to our teams and partners to help guide future improvements. In the meantime, a member of our team will be reaching out via email to assist you further. Thank you for being such an important part of the HelloFresh community! Warm regards, The GoodChop Team
I love the delivery service. The food is fresh and delicious and simple to prepare.
Hi Patricia, Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience. Warm regards, The GreenChef Team
Love the recipes; easy, tasty, health-conscious less waste and very convenient for me.
Hi Luisa, Thank you for taking the time to share your rating with us and the community. We truly appreciate your feedback and support. Warm regards, The Green Chef Team
Every meal we have prepared has been delicious! Meal prep is simple and quick. We have been very pleased with Green Chef.
Hi Vanessa, Thank you for taking the time to share your rating with us and the community. We truly appreciate your feedback and support. Warm regards, The GreenChef Team
The recipes are healthy and very tasty and easy to make ! Thank you for making dinner time so nice!
Hi there, We’re delighted to hear that you’re enjoying the healthy, tasty, and easy-to-prepare recipes that make your dinner time so special. Knowing that we can help make your evenings a little nicer is exactly why we do what we do. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible. Warm regards, The Green Chef Team
We have yet to have a bad meal! We have been extremely satisfied!
Hi Jill, Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the consistent quality of our recipes, and that every single meal has been a hit. Knowing that we’ve earned your total satisfaction is the best feedback we could hope for. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible. Warm regards, The Green Chef Team
I love using Green Chef. The recipes are easy to follow and the meal is full proof, we’ve loved every single one! I also appreciated that when I was going to be traveling and needed to put my orders on hold, it was done with simple phone call. It was also easy to adjust how many meals I wanted to receive and how often once I realized I was getting too many ;) Green Chef has also been great when I’m having guests over, I just increase the meal to accommodate and enjoy a lovely meal with friends. There are two things I haven’t quite figured out how to adjust yet, one, the type/theme of meal I’m receiving (currently I think I’m under the category of ‘Mediterranean’, and would love to try some other types, Mexican, Thai ect. And two, when I choose the recipes with pork, I always receive chicken. I’m wondering if it’s because I like organic and pork doesn’t come organic? But overall, I would highly recommend Green Chef and want to gift a subscription to my daughter as well. Thank you.
Hi Trena, Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying our easy-to-follow recipes and that our flexible scheduling has made your travels and hosting so much easier. Your recommendation and interest in gifting a subscription mean the world to us! Regarding the two areas you’re looking to adjust, we’d love to help: Changing Your Menu Preference: You can update your meal preference in your Account Settings and going to your plan or you may click this link https://chef.greenchef.com/settings/plan. Pork vs. Chicken: We aim to provide organic ingredients whenever possible. While we do offer organic pork, availability can vary; however, you should receive what you selected. Gifting: We make gifting easy! You can purchase a Green Chef Gift Card directly through our website, which will allow your daughter to set up her own account and choose her favorite meals or you may click https://www.greenchef.com/gift Your recommendation and interest in gifting a subscription mean the world to us! Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible. Warm regards, The Green Chef Team
Hi Thomas, Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the great organic ingredients we provide in our meals. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible. Warm regards, The GreenChef Team
First of all the delivery came a week after I was promised it would come. It was supposed to come on a Wednesday . It came Tuesday of the following week. Then everything was missing and by everything I mean the main part of the meals. For instance, there were three meals I ordered: one was stuffed salmon, another one was chicken with something and another one a fra diavolo shrimp pasta. Well, I received no salmon no shrimp and no chicken. What do I do with that? Finally no instructions! It’s fine and Dandy to have all the ingredients but what do I do with them? How do I prepare them? The whole reason for ordering this kind of service and products is so as to make life easy. But they certainly did NOT. I will give them credit for one thing: they reimbursed me entirely. Then again: is this how you build a business? More fundamentally: Should they even be in business? Who am I to say? But what I can’t say is: never again.
Hi Ruben, Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with our services, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Green Chef. Warm regards, The Green Chef Team
Update: Still no resolution — misleading response from GreenChef After my original review, GreenChef publicly responded saying someone from their team would contact me directly to resolve the issue. That has not happened. It has now been several days with zero follow-up—no email, no outreach, no attempt to make this right. Their reply appears to be nothing more than a generic, public-facing response meant to look good rather than actually help customers. To be clear: - I canceled my membership immediately - I was still charged $89.99 and sent a box I did not want - I was told I had to cancel that first order separately—something that is not clearly disclosed - The food I received wasn’t even usable due to having celiac disease Now, after all of that, they claim they’ll reach out—and then don’t. This pattern is extremely concerning. It suggests a lack of transparency in billing practices and a lack of accountability in customer service. At minimum, it feels misleading. At worst, it feels like customers are being charged through technicalities and then brushed off with scripted responses. I would absolutely not recommend this service to anyone. I strongly urge potential customers to be cautious, read all fine print carefully, and not rely on promised follow-up from customer service.
Hi Dayana, Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with failing to receive the promised follow-up from our team, being charged for an unwanted box after canceling your membership, a lack of clarity regarding the separate cancellation process for initial orders, and receiving food that was unusable due to celiac disease, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of GreenChef! Warm regards, The GreenChef Team
I chose the vegetarian meal plan. The choices were good, food was tasty. The prep is sometimes more than I want- a bit more involved or time consuming but the dinner was good. Sadly, after about 3 months, I got bored with the choices.
Hi Trish, Thank you for taking the time to share your rating with us and the community. We truly appreciate your feedback and support. Warm regards, The Green Chef Team
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