Everyone is so kind and so helpful
Thank you for taking the time to share your experience and for your highly rated 5-star review. We're delighted to hear that we met your expectations as we continually strive to provide excellent service.
GRT Financial, Inc. is a licensed debt settlement company focused on providing cost-effective representation to clients seeking to negotiate the reduction of unsecured debt.
Written by the business, not verified by us.GRT Financial (grtfinancial.com) has a 4.3 out of 5 rating on OK.one, based on 204 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 79% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 90% of negative reviews. Last updated 2026-09-04.
Reviewers overwhelmingly had a great experience with this company, noting that it successfully delivers results as promised. Customers frequently praise the staff for being professional, helpful, and courteous, making daily interactions pleasant and effectively easing financial stress. Consumers note that customer service representatives are exceptionally knowledgeable, always ready to answer questions and keep people thoroughly informed. Some reviewers were not happy with slow response times when seeking case updates, mentioning that communication can sometimes take longer than expected. A few people also mentioned experiencing severe difficulties regarding payment schedules alongside growing concerns about negative credit score impacts.
Auto-generated from all reviews of this business. For reference only.Thank you for taking the time to share your experience and for your highly rated 5-star review. We're delighted to hear that we met your expectations as we continually strive to provide excellent service.
GRT Financial The employees,have been very helpful from the very start they have been very expressive of explaining details about payments. Thanks again
Thank you for taking the time to share your experience and for your 5-star review. We're delighted to hear that we met your expectations as we continually strive to provide excellent service.
Thank you for taking the time to share your experience and for your 5-star review. We're delighted to hear that we met your expectations as we continually strive to provide excellent service.
Thank you for taking the time to share your experience and for your 5-star review. We're delighted to hear that we met your expectations as we continually strive to provide excellent service.
They are always pleasant and easy to speak with with resolving my issues
Thank you for taking the time to share your experience and for your 5-star review. We're delighted to hear that we met your expectations as we continually strive to provide excellent service.
They made it easy to get back on track with paying our bills! Staff made it easier to get us in the right direction!
Thank you for taking the time to share your experience and for your 5-star review. We're delighted to hear that we met your expectations as we continually strive to provide excellent service.
Takes very long time process my credit rating dropped down tremendously
Thank you for taking the time to share your experience. One of our specialists will be in touch to discuss your individual concerns further. We value your feedback, which is carefully considered as part of our commitment to continually improving the service we provide.
This company lacks communication. I feel that you are trusting a company to help you through a horrible time. Or credit has just overtaken your life. I think the least they could do is be transparent and make sure that you understand what is going to happen as you're going through it. An example is that they changed the address on my credit cards and I received nasty notices from the credit card companies that I had moved. I had no prior knowledge this was going to happen. I also had no knowledge that they're going to let everything go to collection before the intervened to show to the credit card companies that you're truly in hardship. So you'll get to watch your credit drive all the way down to nothing that you have thought so hard for.
Thank you for taking the time to share your experience. One of our specialists will be in touch to discuss your individual concerns further. We value your feedback, which is carefully considered as part of our commitment to continually improving the service we provide.
Excellent customer service in letting me know another settlement had been reached thank God.
Thank you for taking the time to share your experience and for your 5-star review. We're delighted to hear that we met your expectations as we continually strive to provide excellent service.
It was great. Every one is doing such a fantastic job. Thank you all
Thank you for taking the time to share your experience and for your highly-rated 5-star review regarding our customer service. We're delighted to hear that we met your expectations as we continually strive to provide excellent service.
Thank you for taking the time to share your experience and for your highly-rated 5-star review regarding our customer service. We're delighted to hear that we met your expectations as we continually strive to provide excellent service.
The agent that helped me get started was very helpful and explained how consolidation worked. Have not had any problems at all.
Thank you for taking the time to share your experience and for your 5-star review. We're delighted to hear that we met your expectations as we continually strive to provide excellent service.
Thank you for your 5-star review. We're delighted that we met your expectations as we continually strive to provide excellent service.
The process does work. However make sure that you are aware that the process does affect your credit longer than a few months as I was led to believe.
Thank you for taking the time to share your experience. We're pleased to hear that we met your expectations as we continually strive to provide excellent service.
If you are not behind on any of your payments this is NOT the program for you. This program has trashed my credit score they should have told me this was not the right fit for me, but instead they led me down an evil rabbit hole taking away 200 credit score points. I just wanted a little relief. I wasn't behind now 10months later everything is behind and in the crapper. If your credit score is already low and you are behind go for it, but if not run away, find another solution.
Thank you for taking the time to share your feedback. One of our specialists will be in touch shortly to discuss your concerns.
You’re company has mislead me by telling my case with be all settled in 3 to 5 months. It’s been 8 months and you called me three time to settle cases. Ironically you called twice on 1 credit card offering settlement. The calls were months apart for same card which made zero sense and 1 for another card. I was told I would receive written confirmation when cases are settled and received nothing. My credit is destroyed and I’m being harassed by creditors and collection agencies. So if I don’t receive some information and some written confirmation on a quick settlement to all these cases, I will be contacting outside agencies to look into the matter in case this is a matter of fraud. As well as looking to recover all funds that I have spent and trying to settle this matter I hope I get a quick response with some positive information. Unfortunately, it’s been eight months and I don’t feel that that’s gonna be the case in this matter, sadly, I trusted someone and they took advantage of it.
Thank you for taking the time to share your feedback. One of our specialists will be in touch shortly to discuss your concerns.
Thank you very much for your feedback and 5-star review. We're truly happy to hear that you find us to be a trustworthy company. Your positive feedback is greatly appreciated.
The process works but it takes too long. I've been waiting almost a year and we're still pending for some accounts. Also, the website should have more details in regards of the status in each accont
Thank you very much for sharing your feedback and 4-star review. We are delighted to hear that the process worked well. With regard to your concerns, a representative will be in touch to discuss further.
I was so happy with my experience with GRT. I’m finally debt free after 3 years. Their customer service was excellent. They I’ll answer your questions and concerns happily… I could feel their sincerity. Their help in helping me clear my debt was really appreciated. Thank you GRT.
Thank you very much for your feedback and 5-star review We are delighted to hear about your positive experience towards achieving your debt-free goal. Your appreciation regarding our customer service and sincerity mean a great deal to us.
Answers all of my questions, works well with customer..
Thank you for sharing your feedback and your 5-star review . We're delighted to hear that you had a positive customer service experience.
204 reviews matching